Five Guys
301 Cochituate Rd, Framingham
(508) 879-7500
Recent Reviews
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always messing up my order.
Atmosphere: 1
Food: 2
Service: 1
The best fries around especially in the Cajun seasoning. The burgers are always great they have a really tasty bbq sauce and the burgers are hot and fresh off the grill.
Atmosphere: 5
Food: 5
Service: 5
My first time here today, my folks were right: great food, quick, clean, fair prices. Would definitely recommend 👍🏼
Atmosphere: 5
Food: 5
Service: 5
Typical five guys, the food is good and the staff was friendly. Average wait times.
Atmosphere: 4
Food: 4
Service: 4
good food, amazing service
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Burger
I love how they do burgers
Atmosphere: 5
Food: 5
Service: 5
Honestly I don’t frequent 5 guys due to prices but I was hungry & didn’t want Mcdonald’s. A choice I quickly regretted. As someone who doesn’t go here I asked person at register what a patty melt was & was told “a grill cheese with a burger patty”
honestly she acted like I was bothering her. I asks if there was a small combo (fries drink) she shoved a cup in my hand & gave me total. Apparently she had already rung it up.
I simply paid. my “patty melt” was soggy & gross. cheese was like the cheese you get at movies with nachos. I only got 1 bite.
so to recap.. customer service horrible
food gross
I paid $20 to eat fries & a couple peanuts!!
noise level was staff talking loudly in kitchen
Atmosphere: 2
Food: 1
Service: 2
Last year I walked in and the music WAS SO LOUD THAT I HAD TO YELL MY ORDER. I asked if they could turn down the music and was told that there was a camera on the volume knob and if they touch it they get fired. I filled out the 'how was your visit' form on the corporate website and a district manager got back to me and apologized saying that a customer should not have to be subject to such. A month ago the same thing happened, this time I was told that the volume knob was broken. I again filled out the 'how was your visit' form and got zero response. I saw a phone number to call recently and called it and was told that someone would respond to my complaint. Nope. So in about a year they have gone from 'We will listen to our customers' to 'we will ignore our customers'. But the food is still good so there is that.
Atmosphere: 1
Food: 5
Service: 5
Food was great but in store music was really really loud.
Atmosphere: 2
Food: 5
Service: 4
I walked in three workers and I waited 7 minutes and no one came to take my order, terrible services.
Restaurantji Recommends
LOVE their burgers! I have been in Five guys in Madrid and Lausanne and was always curious about having one of the burgers in the US… delicious! Best burgers I ve had! And love the fries ❤️
Atmosphere: 5
Food: 5
Service: 5
Just an absolute delight today. I can't even describe how lovely it is to just have a crew and manager that were completely helpful. I hope everyone that is looking for a nice spot with an awesome team remembers to come and have a great experience.
Atmosphere: 5
Food: 5
Service: 5
Service was phenominal
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger, Bacon Cheeseburger
Picked up a large order of no-salt skin-on Idaho French Fries. Quick & hot!! Yum!!
Food: 5
Service: 5
No good to have Employers being obnoxious and very loud are you trying to eat
Atmosphere: 1
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