This place switched to paper straws. Change it back or I'll go to a different McDonald's. There is another one in Framingham not even a mile away.
edit: to their credit they went back to normal plastic straws.
Angelo Matero
The atmosphere was my car at the drive-through
Food: 5
Service: 5
Alondra Lopez
I ordered lunch and when the food came the fries were very cold, the burgers were messy and the boxes which they were in were filled with sauces, it was a mess. We went up front to ask them to bring us new fries seeing as the ones they gave us were cold and asked if they could give us coke since the soda machine had no soda. They took more than 10 minutes to give us the sodas and the fries which were still cold when they gave them back. I ordered 6 piece chicken nuggets and an apple pie later on. They took more than 10 minutes to give it to me and when they finally did the apple pie was really hot on the inside but soggy meaning they put it the microwave. The workers need to have a better attitude as well.
Atmosphere: 1
Food: 2
Service: 1
Keisha Nicole
I came to this McDonald's for breakfast with my family, and I placed my order on the kiosk at 9:42am and I sat here for almost 30 mins and when I went to ask what's going on the manager asked me if I had a big order which it wasn't that big just 3 meals. But people was coming in and getting their order before me. So when the Spanish lady came with my order I asked in Spanish what was taking so long and she said that they didn't have enough people but I said everyone was getting their order before me when I was here before them, she was very unprofessional and just walked away from me. Now I worked at McDonald's for 4 years as a manager I never disappointed my customers no matter if I had more or less people.
Atmosphere: 2
Food: 2
Service: 1
Emily DiLorenzo
Always tasty, if completely unhealthy
Atmosphere: 4
Food: 4
Service: 4
Chris G (Dmitry)
The staff are very professional. They will always take your food out to your car
Atmosphere: 5
Food: 5
Service: 5
Bree “Bree C.” C.
They always don't have pineapple and mango smoothies. Sometimes I order it on the app and when I get there they say it's not available but I already paid for it and they say they don't have anything to do with the app and say I need to pick something if equal value pretty much.
steven grieve
Great 👍
Atmosphere: 5
Food: 5
Service: 5
Ivonee Peñuñuri
There is no play space for kids but very good customer service
Esteban service was AMAZING in Framingham we appreciate his service very much. Extremely kind considerate and time friendly he
Atmosphere: 5
Food: 5
Service: 5
Marcelo Cardona
2nd time going to this location really bad customer service.
1st time I came to this location took them 20min for my order, I politely asked how much longer I’m guessing manager in blue shirt sucked her teeth.
Just 2days ago I got my order I went to get my drink and all sodas were flat so I asked a Manager if I could just get a coke from the back, instead of saying sure sorry for inconvenience she took a cup walked over looked me dead in eyes and said it’s fine. I have been chef for 10years and sous chef for 5 I think I know when soda is flat.
Side Note not everyone can pick this up but they had cold oil and left the chicken strips in oil until oil got hot. The texture taste gave it away.
There needs to be a big investigation at this site don’t understand why workers are so rude
Atmosphere: 1
Food: 1
Service: 1
MR MONSTER TRUCK.
Very poor customer service, i tried calling asking for an order and they just hung up. The foods okay. Needs better management
This place switched to paper straws. Change it back or I'll go to a different McDonald's. There is another one in Framingham not even a mile away.
edit: to their credit they went back to normal plastic straws.
The atmosphere was my car at the drive-through
Food: 5
Service: 5
I ordered lunch and when the food came the fries were very cold, the burgers were messy and the boxes which they were in were filled with sauces, it was a mess. We went up front to ask them to bring us new fries seeing as the ones they gave us were cold and asked if they could give us coke since the soda machine had no soda. They took more than 10 minutes to give us the sodas and the fries which were still cold when they gave them back. I ordered 6 piece chicken nuggets and an apple pie later on. They took more than 10 minutes to give it to me and when they finally did the apple pie was really hot on the inside but soggy meaning they put it the microwave. The workers need to have a better attitude as well.
Atmosphere: 1
Food: 2
Service: 1
I came to this McDonald's for breakfast with my family, and I placed my order on the kiosk at 9:42am and I sat here for almost 30 mins and when I went to ask what's going on the manager asked me if I had a big order which it wasn't that big just 3 meals. But people was coming in and getting their order before me. So when the Spanish lady came with my order I asked in Spanish what was taking so long and she said that they didn't have enough people but I said everyone was getting their order before me when I was here before them, she was very unprofessional and just walked away from me. Now I worked at McDonald's for 4 years as a manager I never disappointed my customers no matter if I had more or less people.
Atmosphere: 2
Food: 2
Service: 1
Always tasty, if completely unhealthy
Atmosphere: 4
Food: 4
Service: 4
The staff are very professional. They will always take your food out to your car
Atmosphere: 5
Food: 5
Service: 5
They always don't have pineapple and mango smoothies. Sometimes I order it on the app and when I get there they say it's not available but I already paid for it and they say they don't have anything to do with the app and say I need to pick something if equal value pretty much.
Great 👍
Atmosphere: 5
Food: 5
Service: 5
There is no play space for kids but very good customer service
Atmosphere: 4
Food: 5
Service: 5
Fresh food nice place to go to get some
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
My son loves this place they are fast
Atmosphere: 5
Food: 5
Service: 5
Esteban service was AMAZING in Framingham we appreciate his service very much. Extremely kind considerate and time friendly he
Atmosphere: 5
Food: 5
Service: 5
2nd time going to this location really bad customer service.
1st time I came to this location took them 20min for my order, I politely asked how much longer I’m guessing manager in blue shirt sucked her teeth.
Just 2days ago I got my order I went to get my drink and all sodas were flat so I asked a Manager if I could just get a coke from the back, instead of saying sure sorry for inconvenience she took a cup walked over looked me dead in eyes and said it’s fine. I have been chef for 10years and sous chef for 5 I think I know when soda is flat.
Side Note not everyone can pick this up but they had cold oil and left the chicken strips in oil until oil got hot. The texture taste gave it away.
There needs to be a big investigation at this site don’t understand why workers are so rude
Atmosphere: 1
Food: 1
Service: 1
Very poor customer service, i tried calling asking for an order and they just hung up. The foods okay. Needs better management
Atmosphere: 1
Food: 3
Service: 1
Great service
Atmosphere: 4
Food: 4
Service: 4
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