Subway

5 Edgell Rd Suite 1A, Framingham
(508) 875-0404

Recent Reviews

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Kunal Patel

I’m surprised this place is still open the way it runs. There healthiest bread there not enough what kind of business is this. Then I asked to use the bathroom and the guy behind the counter said it was broken where do you go if you need to use it then if you’re working there? Also the guy behind the counter just throws the food on your sandwiches this place need to be shut down terrible place to eat!!

Atmosphere: 1

Food: 1

Service: 1

Jesse Edwards

I am a frequent visitor of your establishment. During my visit today, there was a yong man working who I have never seen there before so I am assuming he was new. I got my usual meal, foot long spicy italian on italian. When he was making my sandwich I could see that he was not layering the salami or the pepperoni. Basically he only put one row of meat, not layerd which came to only 4 or 5 slices of both. When I questioned him I told him that usually when I come to (any) subway there are more slices of meat not just one row and usually it is layered. He said for more meat it costs extra. When I got back to my job and ate my sandich I barley tasted any meat due to the bread, vegitables and lack of meat. I think this young man needs training on how to actually make a sandwich and that customers are getting their moneys worth.

Atmosphere: 5

Food: 1

Service: 5

Chen D.

Terrible experience. My online order showed ready, but the staff couldn’t find it and made me wait 15 minutes — only to realize it was sitting on top of the oven the whole time. No apology, food was cold and bland. Avoid this location.

Atmosphere: 1

Food: 1

Service: 1

Yasemin Gungor

I ordered a steak sub, but honestly, I had to search for the steak. As you can see in the photo, it was mostly lettuce, onions, and peppers with barely any meat. It felt more like a veggie sandwich with a steak whisper. The bread and veggies were fine, but this definitely didn’t deliver what I paid for. Disappointing.

Food: 1

Service: 1

Maibritt Kringel

Okay sandwich, a bit dry

Atmosphere: 3

Food: 4

Service: 4

Naveed Ghalib

They added spicy sauce even though we clearly did not ask for any. They also cannot communicate in english. Do not go there under any circumstances especially if you want your order to be exact.

Atmosphere: 1

Food: 1

Service: 1

Deveka Bhardwaj

This place should get inspected for food safety. They often have visibly rotting vegetables ie. spinach, tomatoes, etc.

On top of that the workers have zero training or customer service knowledge. It’s not a language issue, it’s a case of lacking knowledge that you are a business who is actually selling something to customers.

I ordered “two 6 inch sandwiches” & the woman working there proceeded to make me a foot long. Then when I asked her to cut the bread when it came to add the veg toppings, she acted as if she was the customer & was going to eat the sandwich. I had to stand my ground and explain how one sandwich needed completely separate toppings and the other needed to be spicy. LoL and then she acted pissed off as if I said something wrong??? Wow if you dont want to work there then why are you working there and making the customer experience so miserable.

Come on Subway! What a waste of prime location space!! Avoid this Subway!

Food: 1

Service: 1

Gurdeep Singh

I just now order 1 veg sandwich but she didn't put inside veg patties I told to here also but she didn't put inside the sandwich veg patties

Atmosphere: 1

Food: 1

Service: 1

RO

The middle eastern ladies working at the counter are extremely disrespectful. They rush you when you’re deciding on what to eat (even when there’s no one behind you in line) and then they make comments in another language, snickering and looking at you - clearly they’re talking trash about customers. I refuse to ever return back to this place

Atmosphere: 1

Food: 1

Service: 1

Marlon Borges

I love Subway but had to leave only one star on this one because of a critical issue. THEY NEVER CHANGE THEIR GLOVES! I’ve watched the process a few times and they’ve touched money and other things around and go back with same gloves build your sandwich. Makes me wonder what happens on the back stage?!

Atmosphere: 3

Food: 5

Service: 1

Edge The Sketch

The language barrier between the only poor soul on staff and myself was too large to get my order correct, I couldn't even tell her to stop putting visibly expired avacodo on my sandwich. She seemed stressed and overworked. Safe yourself food poisoning and just don't eat here. Even my soft pretzel was stale.

Atmosphere: 2

Food: 1

Service: 1

Saul Cermeno

Delicious

Atmosphere: 5

Food: 5

Service: 5

anup shah

If you choose to visit this Subway restaurant, be prepared to be asked to leave in the middle of your meal. I placed a pickup order, but upon arrival, I realized there was more than 45 minutes left until the restaurant closed. I inquired if I could sit and eat there, and the manager gave me permission. However, after only 10 minutes, a couple approached me and requested that I leave because they were closing 30 minutes earlier than usual that day. It would have been considerate if they had informed me before I started my meal.This experience has been the worst in terms of service, and I have no intention of returning to this location.

Atmosphere: 1

Food: 3

Service: 1

IGA PR

Good food, works well with the Subway App.

Food: 5

Sharda Sharma

The staff's rudeness prompted me to report the issue to both the Subway and Walmart (since the Subway is situated within the Walmart property) managers due to inappropriate comments. Despite being informed, the staff reiterated their lack of concern for Google ratings or reviews. This behavior contradicts the professionalism and customer service principles that Subway strives to maintain. Very disappointed.

Atmosphere: 1

Food: 1

Service: 1

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