Dunkin'
1 Mason Rd, East Freetown
(508) 763-2262
Recent Reviews
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Place has been awful since way before they moved locations… same workers same careless attitude.. threw my breakfast out because it was burnt to a crisp which was a bagel twist prepared by the “manager”
This place is hit or miss. Slower service than most.
Just ordered 2 frozen coffees with 2 pumps of caramel and they didn’t pump the caramel in . When you pay $11 for 2 medium coffees you expect to get what you ordered. Their phone is shut off so you can’t even call to tell them a problem this is not the first time . The DD in East Freetown SUCKS!!
I go to this Dunkin quite often, haven't had bed coffee here, always friendly and fast service. 4/5 for food because Dunkin quality is not always good, but it is always edible
This Dunkin is consistently awful, they never execute any coffee correctly don’t bother getting signature lattes you’ll receive hot milk that’s it, not sure why it’s so hard to make the product right when that’s what their job consists of, skip this location by all means
Atmosphere: 1
Food: 1
Service: 1
The last two times I have gone to the store I've had a problem with the employees while giving my order at the driveup they are very rude and rush you while your placing the order. So I had to go inside because they didn't give the correct order. The response from the second employee was what do you want!! Huge attitude from a little girl. A second employee, Who i assume was the Manager, and person at the window the first time, stepped in and said I'll take care of this. Who was alsojust rude . I will be sending a message to the upper management of this store.
Atmosphere: 1
Food: 3
Service: 1
I go with my husband every day for coffee and tea. The last two weeks the tea has tasted bad. I think their tap needs to be cleaned. I can’t take more than a sip. It’s disgusting. The food is also gross. Don’t bother with anything but donuts and pastries. Even that’s hit or miss.
Atmosphere: 2
Food: 1
Service: 3
This Dunkin is way overpriced and seems like there may be more support needed for their staff as I’ve been treated very poorly when I do rarely go to this location. I hope they can improve things for their sakes, but I won’t be back to this location!
Atmosphere: 1
Food: 3
Service: 1
One of the employees was clearly having a bad day. That doesn’t mean to give the worst attitude to your customers. Be a nice human. Thank you
Atmosphere: 1
Food: 4
Service: 1
Service was slow, were then rude at the window. You had two customers before me, and none inside. What are you mad and slow about? lol
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Rude. If you hate your job, find a new one. Thanks.
Atmosphere: 1
Food: 1
Service: 1
It's absolutely the worst ice tea I've ever had. Tasted like the water is right out of the septic or swamp.
Atmosphere: 3
Food: 1
Service: 3
Went in this afternoon around 3 and ordered a bacon egg cheese sandwich on a bagel. Waited patiently for over 20 mins and then ask the worker nicely about my order. She so rudely interrupted me mid sentence to say she is busy and only has one oven and to just wait. Which I did, waited another 15 minutes for her to make my sandwich. At that time I asked if there was a manager available and they got even more rude. Told me I got what I give, which makes no sense cause I was very nice and pleasant. I Put a call into corporate right when I left, I’ll be following up with them for sure. No one will ever speak to me disrespectfully the way these Dunkin’ Donuts workers think they can. Completely unacceptable and the worst service ever. These woman should be ashamed of themselves and their behavior.
Food: 1
Service: 1
I got food poisoning food must of been expired staf was really rude .. manager was really unprofessional they do not know how to treat their customers... The place is really dirty ... I will never go their again
BAD Management!Absolutely disgusting, very hostile environment.A lot of drama , employees stealing!
Atmosphere: 1
Food: 1
Service: 1
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