I was at your Subway on August 1 and I had the most horrible experience. I was overcharged on a meal that was supposed to be $9.63 and I was charged 12.39 it was a 6 inch tuna sub and a chip and soda / the meal was 7.99 and 100 extra cup . The girl was coughing up a bad attitude. And was an Indian girl
Jayne Langley
The sandwich maker was completely rude! Did not take care of the veggies. Gross! She was a complete rude person! She was awful! I can’t say enough about how rude and mean she was! Sloppy service and just gross!
Atmosphere: 4
Food: 1
Service: 1
Kelly Adomaitis
My husband ordered his sandwich and made the change from rotisserie chicken to grilled chicken, no problem - i was one of the menu sandwiches that specified rotisserie. I then tried to order a different one and make the same change. The girl told me no then said that made it a whole different sandwich. I tried to clarify that she was unable to make it with everything else the same, just change the chicken. She continued to argue. So I told her to forget it and ordered a ham and cheese.
There was barely any meat, then when I asked for a little lettuce she put a huge handful. There was more lettuce than anything else in that sandwich. It made up 75% of it.
Subway has gotten so expensive, it's not worth it normally but then add in this type of behavior and it is definitely not worth it.
Atmosphere: 1
Food: 1
Service: 1
Cynthia Morris
I’m sorry-but the garlicky steak and cheese tastes awful😔
Atmosphere: 5
Food: 2
Service: 5
Weldon Burgess
So disappointed ! I ordered a footling steak and cheese on flat bread and the lady turned it so it was a six inch and told me that's how a foot long was done , and I said it was only 6 inch and she said that I don't understand how it is done and it was still a foot long inside ! I still paid for a footling but will not go back .
Joshua Albert
It's ridiculous that not one of these locations accepts coupons. Food is fine but I will no longer support any of these franchise locations.
Atmosphere: 4
Food: 4
Service: 4
Maddy Fichtel
cashier was so rude. i asked for pretzel bites and i was about to ask for another thing, but he rudely interrupted me. i asked if i could order another thing but he rolled his eyes at me, put up his pointer finger, and said “i will make those” before letting me finish my order. then he completely messed up the pretzel bites. how you mess those up is beyond me man. anyways so rude and you can tell they don’t get paid enough smh
Atmosphere: 1
Food: 1
Service: 1
Louis Downs
I had to argue with the server to get extra veggies on my outlaw
Atmosphere: 3
Food: 4
Service: 1
Mad Fichtel
cashier was so rude. i asked for pretzel bites and i was about to ask for another thing, but he rudely interrupted me. i asked if i could order another thing but he rolled his eyes at me, put up his pointer finger, and said “i will make those” before letting me finish my order. then he completely messed up the pretzel bites. how you mess those up is beyond me man. anyways so rude and you can tell they don’t get paid enough smh
Atmosphere: 1
Food: 1
Service: 1
Vertigo
It is abundantly clear that Subway doesn't care at all for their employees. They are not trained. A woman here began to yell at me and raise her voice at me when I was trying to tell her I wanted a #1 and a steak and cheese. The #1 is a Philly steak and I understand the confusion, but the other was a build-your-own. She got mixed up and started shouting at me asking what I wanted on the second one and I kept having to tell her a foot long Italian with steak and cheese and she kept shouting she'll handle the #1, now what do I want on the other one.Meanwhile, my other half was struggling with another employee who didn't know how to explain the prices and coupons while checking out. When I went to pay, I asked if it was okay if I scanned my rewards because I know that most employees, as I've experienced, don't know how to navigate around the rewards. I was sassed in a joking manner, "yeah, you can scan it, it's your rewards" which was not appropriate. If this is an attempt to lighten the mood, it missed the mark.Overall I think this would all be avoided if Subway cared at all about their employees. It is not worth it to work here and I pity those that do. Especially in a Gardner Walmart.
The gentleman that made our subs was wearing a dirty sweatshirt and looked dirty. He was talking bad about the Gardner Subway location employees. Not a pleasant behind the counter experience.
Atmosphere: 1
Service: 1
august //
The gates are closed an hour before they close with the workers still inside, and when you try to go in they give you attitude.
ImvRedd
Food was pretty good. However I am very disappointed when I found 3 pieces of hair in my food. Will not be returning to this subway
Millie Grace
Closes earlier than website says
Brooke Iwanik
Ordered a wrap with extra steak today and The girl made it without mentioning or saying anything about how much the extra charge would be. after she makes my wrap she said she has to charge me for two wraps because I asked for extra steak and said it was because there was no button to add it on. ended up paying $15 for a $7 wrap definitely wasn’t worth $15 won’t be returning here rather a sub shop at that cost for the smallest wrap
I was at your Subway on August 1 and I had the most horrible experience. I was overcharged on a meal that was supposed to be $9.63 and I was charged 12.39 it was a 6 inch tuna sub and a chip and soda / the meal was 7.99 and 100 extra cup . The girl was coughing up a bad attitude. And was an Indian girl
The sandwich maker was completely rude! Did not take care of the veggies. Gross! She was a complete rude person! She was awful! I can’t say enough about how rude and mean she was! Sloppy service and just gross!
Atmosphere: 4
Food: 1
Service: 1
My husband ordered his sandwich and made the change from rotisserie chicken to grilled chicken, no problem - i was one of the menu sandwiches that specified rotisserie. I then tried to order a different one and make the same change. The girl told me no then said that made it a whole different sandwich. I tried to clarify that she was unable to make it with everything else the same, just change the chicken. She continued to argue. So I told her to forget it and ordered a ham and cheese.
There was barely any meat, then when I asked for a little lettuce she put a huge handful. There was more lettuce than anything else in that sandwich. It made up 75% of it.
Subway has gotten so expensive, it's not worth it normally but then add in this type of behavior and it is definitely not worth it.
Atmosphere: 1
Food: 1
Service: 1
I’m sorry-but the garlicky steak and cheese tastes awful😔
Atmosphere: 5
Food: 2
Service: 5
So disappointed ! I ordered a footling steak and cheese on flat bread and the lady turned it so it was a six inch and told me that's how a foot long was done , and I said it was only 6 inch and she said that I don't understand how it is done and it was still a foot long inside ! I still paid for a footling but will not go back .
It's ridiculous that not one of these locations accepts coupons. Food is fine but I will no longer support any of these franchise locations.
Atmosphere: 4
Food: 4
Service: 4
cashier was so rude. i asked for pretzel bites and i was about to ask for another thing, but he rudely interrupted me. i asked if i could order another thing but he rolled his eyes at me, put up his pointer finger, and said “i will make those” before letting me finish my order. then he completely messed up the pretzel bites. how you mess those up is beyond me man. anyways so rude and you can tell they don’t get paid enough smh
Atmosphere: 1
Food: 1
Service: 1
I had to argue with the server to get extra veggies on my outlaw
Atmosphere: 3
Food: 4
Service: 1
cashier was so rude. i asked for pretzel bites and i was about to ask for another thing, but he rudely interrupted me. i asked if i could order another thing but he rolled his eyes at me, put up his pointer finger, and said “i will make those” before letting me finish my order. then he completely messed up the pretzel bites. how you mess those up is beyond me man. anyways so rude and you can tell they don’t get paid enough smh
Atmosphere: 1
Food: 1
Service: 1
It is abundantly clear that Subway doesn't care at all for their employees. They are not trained. A woman here began to yell at me and raise her voice at me when I was trying to tell her I wanted a #1 and a steak and cheese. The #1 is a Philly steak and I understand the confusion, but the other was a build-your-own. She got mixed up and started shouting at me asking what I wanted on the second one and I kept having to tell her a foot long Italian with steak and cheese and she kept shouting she'll handle the #1, now what do I want on the other one.Meanwhile, my other half was struggling with another employee who didn't know how to explain the prices and coupons while checking out. When I went to pay, I asked if it was okay if I scanned my rewards because I know that most employees, as I've experienced, don't know how to navigate around the rewards. I was sassed in a joking manner, "yeah, you can scan it, it's your rewards" which was not appropriate. If this is an attempt to lighten the mood, it missed the mark.Overall I think this would all be avoided if Subway cared at all about their employees. It is not worth it to work here and I pity those that do. Especially in a Gardner Walmart.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The gentleman that made our subs was wearing a dirty sweatshirt and looked dirty. He was talking bad about the Gardner Subway location employees. Not a pleasant behind the counter experience.
Atmosphere: 1
Service: 1
The gates are closed an hour before they close with the workers still inside, and when you try to go in they give you attitude.
Food was pretty good. However I am very disappointed when I found 3 pieces of hair in my food. Will not be returning to this subway
Closes earlier than website says
Ordered a wrap with extra steak today and The girl made it without mentioning or saying anything about how much the extra charge would be. after she makes my wrap she said she has to charge me for two wraps because I asked for extra steak and said it was because there was no button to add it on. ended up paying $15 for a $7 wrap definitely wasn’t worth $15 won’t be returning here rather a sub shop at that cost for the smallest wrap
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