The Colonial Grille

625 Betty Spring Rd, Gardner
(978) 630-2500

Recent Reviews

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Michelle Fenn

Colonial Grille is hands down one of the best restaurants in this area. The seafood is always so tasty. We have always had 10/10 meals here. The staff is welcoming and the drinks are great. Please, please, please advertise!! Your staff deserve to make the most that they can and your chefs deserve the notoriety!!

Randy McDowell

It was a awesome meal awesome atmosphere awesome place awesome people ?

Rowan Atlas

Unprofessional management, rude staff, miserable workers because they're treated awful. Dirty. Would never recommend. Hotel is extremely dirty, kitchen is even worse (ask me for pics). They treat their employees horribly. The 5 days I trained there I wasn't given a set or proper schedule, or an official job title as a salaried manager. I was "hired" as a Food and Beverage Director... which a typical salary for that position is 90-120K as a general medium across the State and Country. When I questioned their offer, they made up some stupid excuse, and I stupidly accepted. My offer letter was a written email from Nichole Moorsett. nothing in writing or paper, no expectations of schedule or hours were discussed. My request off prior to hire in my interview, for a prescheduled eye exam was blown off by the GM, and she considered it a no call no show. The managers I trained with were more concerned about talking smack about the owners, than actually training me, and doing their job. Everyone complained, and it was constant.... relentless.... drama, and it starts at the top with the GM Nichole Moorsett. Nichole Moorsett the General Manager Let Me Go via text message......That in and of itself says something regarding the professionalism of that establishment. I have never encountered that in a proper professional setting in over 20 years in this industry. I wasn't given my final pay until 4 days later.....Which is against the law. GM didn't even know the proper information for payroll, and dismissal laws. I had to correct her. I was given no reason for dismissal, Nichole refused a sit down for a meeting about it. I had to call the Attorney General's office to get things moving. Nichole Moorsett is more concerned with going tanning, than actually properly running a business. The UV rays are clearly interrupting her brain capacity to make proper professional decisions. She can not handle stress well at all, and this obviously isn't the right industry for her. I can honestly say this is the worst work experience I've ever had in my life. Run.....and RUN fast!!!!

Bruce Nault

Always enjoy the restaurant and bar area

Vanessa Cote

Staff is so friendly! Allows pets! Food is amazing! Nice and cool in the room! Rooms are clean!

Eva Walker

Very good service. Nice staff

Jessica

Food was delicious. We didn't wait long for a table but we did wait for our food quite a bit despite the emptiness of the restaurant. The staff were amazing though. The decor is a bit odd. It's modern but cheap looking. I liked the pub feel better before they renovated.

James McDonald (Chef Jimmy James)

Love going there

Becky Derek David

The bread was great and having Down East of tap is always a plus, but.... the food was sub-par at best. Mashed potatoes tasted old and were overseasoned with so much pepper that that's all you could taste. The meatloaf was dry, spongy and tasted horrible The gravy that accompanied the meatloaf was gelled and looked like separated jello. To top off a horrible meal, my apple crisp was served ice cold. would not recommend:(

Steve Brault

We enjoy a late lunch on Sunday at The Colonial Grille. We sit at the bar and play KENO, enjoy a sandwich, and enjoy Mary's excellent service.

Miranda M

Had a reservation for 6 pm showed up maybe 10 minutes early, sat down didn’t get our drink order taken for 20 minutes, didn’t get asked if we wanted to place a food order for over an hour and didn’t get our food for another hour after that! The waiter rolled his eyes at us when we simply asked for some more bread, the food was soggy and looked as if and entire bottle of salt was dumped on it! When we asked to speak to the manager the owner stepped in and said next time you have to wait this long you should just leave and told us to stop being rude and to not complain and if we didn’t like it to just leave the hotel! Absolute worst customer service I’ve ever experienced!

Roger Profit

Great food service and atmosphere

VERNON COOLEY

Great food inside hotel

Betsy Dorman

Delicious. Incredible service. The bread is yummy.

Atmosphere: 5

Food: 5

Service: 5

leftd 5

Great food and excellent service!

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