American Flatbread use to be my treat yourself pizza place for really good delicious pizza. Now… it’s just over priced with no flavor. I order a gluten fee cheese and herb pizza tonight. The crust is still quality and delicious but there are no herbs and cheese on this pizza. The only thing it has is an extremely thick layer of what tastes like cheap poor quality cheese. It is absolutely disgusting. I can get a better pizza from Dominos.
Avoid at all cost. Adding images to google review.
Greg “epitek”
By far the best freshly sourced ingredients in New England. There isn't a single item on this menu that isn't both delicious and wholesome.
Parking: Spots available anytime
Atmosphere: 5
Food: 5
Service: 5
E Money
I’m not really sure what happened to this place. It used to be really good.
My experience started with a phone call at 4:10 PM on a Tuesday. After four rings it went to voicemail. I called back three more times and it was put to voicemail. Not a big deal. It just means that I have to wait.
I went in and the place was empty. Employees were hanging around having a chat. To be fair, I didn’t hear the phone ring once, so maybe the line is down.
I order a large medicine wheel. My kids are picky and its option is usually the safest. I sat down and waited for the pizza to be ready. 20 minutes later they hand me the pizza. I immediately noticed that the pizza doesn’t feel very warm. Either way I take it outside and drive home.
I sneak a little piece and let me tell you this was not the pizza I remember eating from this place. Everything about it tasted off. The crust, the cheese and the sauce. It even looked different. I can’t explain how it tasted because I’ve never tasted anything like this before. It just wasn’t good.
I hope it’s just an off night. The place is usually good.
Atmosphere: 5
Food: 2
Service: 3
Seb Lake
Normally I enjoy American Flatbread. Purchased a large pizza for takeout last night. Pizza was so dry I could barely swallow it. I had to drizzle olive oil over the top to make it somewhat edible.
Food: 1
Michael Eagan
I was attending a High School Reunion, Class of 74!! The variety of flatbread pizza was incredible. The pizza was perfect, delicious great topping combinations. So, so good.
Atmosphere: 5
Food: 5
Service: 5
Steve Squires
Really good salads and pizza. Good value. Portions large. Fresh ingredience.
Atmosphere: 5
Food: 5
Service: 5
Ava Mccollum
Usually the food is good here but this time I ordered 3 pizzas. One had a lot of cheese and didnt taste like flatbread at all. Second pizza had basically no cheese on it and was even more sour than the last one. There was no seasoning on any of pizzas and were made poorly. They got my order wrong and forgot to make a pizza. Would not recommend coming to this place.
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Jay's Heart Pizza
C. Baechler
Food was great, service was very good. The place is nice but it feels a little empty, it would be nice if it was a little more cozy and welcoming. There’s plenty of parking. This place it’s located inside a country club but anybody can access the restaurant.
Atmosphere: 4
Food: 5
Service: 5
DraMatik Gonzalez
Wow, talk about incredible restaurants. This place is a gem in the rough. When you first walk in, the smell of pizza smacks you in the face. Then you see pizza makers making pizza and using the brick oven, and I can see it baking the pizza to perfection. There is also a huge bar to sit at and enjoy your pizza or drink. You have to check the place out.
Atmosphere: 5
Food: 5
Service: 5
Patrick Curley
We had dinner last night with our kids. The Cobb salads were amazing: large portions, fresh off the farm lettuce, excellent other ingredients. Best Cobb I have ever had. Kids loved their pizzas and I enjoyed sitting my the Woodfire oven to watch them cooking the pizzas. Will definitely be back. Very friendly group of employees there.
I don’t know what’s going on here lately, but it was nearly impossible previously to get anyone to answer the phone for takeout, and after dining in tonight I see why. Tonight we waited for at least 10 minutes to be acknowledged as waiting for a table, despite multiple wait staff walking by and even standing at the hostess booth. Once a server finally flagged us in, he ran to a table and threw our plates and silverware down without another word. We were seated at 7:15.We placed our orders and the food was ok, definitely not as good as it used to be. Our server rushed us through the meal and seemed inconvenienced at our party of 4. By 8 our server was handing us the check, tried to pick up plates that were still being eaten off of, and proceeded to spill a mixed drink and ice all over my boyfriend’s lap. Hey mistakes and accidents happen, but there was no apology, nothing comped on the over $200 tab, just an “ah I knew that was going to happen.”Despite this, 2 of us were hoping to order one last drink. We were told they had already done last call.. except no one bothered to tell us that, and it was still 45 minutes before close on a Saturday night.I used to love Flatbread for their gluten free options, but I can get GF pizza cheaper elsewhere and don’t think I’ll go back to this location unless management starts taking their staff training and cleanliness (I was sitting next to a wall covered in dusty cobwebs) seriously. PLEASE bring back the Flatbread we used to love!
We noticed a change in food and service quality for the better recently!! The manager Jose was wonderful and the food has been better than ever! We love the ambiance of this location for a nice date night or bringing the kids and having authentic wood burning oven style pizza! Coming from North Andover and will be returning.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad with Goat Cheese, Pepperoni Pizza
Jeffrey Davis
Expensive with Capital
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cheese Pizza, Pepperoni Pizza
Angela M. Desilva Mousseau, Ph.D.
VERY disappointed with the rude and unprofessional service I received from the general manager when trying to book a party in the bowling space. This was historically a warm and fun establishment for our family, but Jose Grateraux (general manager) has very poor customer service skills, including citing policies that do not seem to be documented anywhere and treating customers rudely. We will not return to Flatbreads for dinner or bowling because of Mr. Grateraux. I would definitely recommend looking elsewhere (we found the staff at Wamesit to be much more professional, accommodating, and kind) for your party needs!!
American Flatbread use to be my treat yourself pizza place for really good delicious pizza. Now… it’s just over priced with no flavor. I order a gluten fee cheese and herb pizza tonight. The crust is still quality and delicious but there are no herbs and cheese on this pizza. The only thing it has is an extremely thick layer of what tastes like cheap poor quality cheese. It is absolutely disgusting. I can get a better pizza from Dominos. Avoid at all cost. Adding images to google review.
By far the best freshly sourced ingredients in New England. There isn't a single item on this menu that isn't both delicious and wholesome.
Parking: Spots available anytime
Atmosphere: 5
Food: 5
Service: 5
I’m not really sure what happened to this place. It used to be really good.
My experience started with a phone call at 4:10 PM on a Tuesday. After four rings it went to voicemail. I called back three more times and it was put to voicemail. Not a big deal. It just means that I have to wait.
I went in and the place was empty. Employees were hanging around having a chat. To be fair, I didn’t hear the phone ring once, so maybe the line is down.
I order a large medicine wheel. My kids are picky and its option is usually the safest. I sat down and waited for the pizza to be ready. 20 minutes later they hand me the pizza. I immediately noticed that the pizza doesn’t feel very warm. Either way I take it outside and drive home.
I sneak a little piece and let me tell you this was not the pizza I remember eating from this place. Everything about it tasted off. The crust, the cheese and the sauce. It even looked different. I can’t explain how it tasted because I’ve never tasted anything like this before. It just wasn’t good.
I hope it’s just an off night. The place is usually good.
Atmosphere: 5
Food: 2
Service: 3
Normally I enjoy American Flatbread. Purchased a large pizza for takeout last night. Pizza was so dry I could barely swallow it. I had to drizzle olive oil over the top to make it somewhat edible.
Food: 1
I was attending a High School Reunion, Class of 74!!
The variety of flatbread pizza was incredible. The pizza was perfect, delicious great topping combinations. So, so good.
Atmosphere: 5
Food: 5
Service: 5
Really good salads and pizza. Good value. Portions large. Fresh ingredience.
Atmosphere: 5
Food: 5
Service: 5
Usually the food is good here but this time I ordered 3 pizzas. One had a lot of cheese and didnt taste like flatbread at all. Second pizza had basically no cheese on it and was even more sour than the last one. There was no seasoning on any of pizzas and were made poorly. They got my order wrong and forgot to make a pizza. Would not recommend coming to this place.
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Jay's Heart Pizza
Food was great, service was very good. The place is nice but it feels a little empty, it would be nice if it was a little more cozy and welcoming. There’s plenty of parking. This place it’s located inside a country club but anybody can access the restaurant.
Atmosphere: 4
Food: 5
Service: 5
Wow, talk about incredible restaurants. This place is a gem in the rough. When you first walk in, the smell of pizza smacks you in the face. Then you see pizza makers making pizza and using the brick oven, and I can see it baking the pizza to perfection. There is also a huge bar to sit at and enjoy your pizza or drink. You have to check the place out.
Atmosphere: 5
Food: 5
Service: 5
We had dinner last night with our kids. The Cobb salads were amazing: large portions, fresh off the farm lettuce, excellent other ingredients. Best Cobb I have ever had. Kids loved their pizzas and I enjoyed sitting my the Woodfire oven to watch them cooking the pizzas. Will definitely be back. Very friendly group of employees there.
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
I don’t know what’s going on here lately, but it was nearly impossible previously to get anyone to answer the phone for takeout, and after dining in tonight I see why. Tonight we waited for at least 10 minutes to be acknowledged as waiting for a table, despite multiple wait staff walking by and even standing at the hostess booth. Once a server finally flagged us in, he ran to a table and threw our plates and silverware down without another word. We were seated at 7:15.We placed our orders and the food was ok, definitely not as good as it used to be. Our server rushed us through the meal and seemed inconvenienced at our party of 4. By 8 our server was handing us the check, tried to pick up plates that were still being eaten off of, and proceeded to spill a mixed drink and ice all over my boyfriend’s lap. Hey mistakes and accidents happen, but there was no apology, nothing comped on the over $200 tab, just an “ah I knew that was going to happen.”Despite this, 2 of us were hoping to order one last drink. We were told they had already done last call.. except no one bothered to tell us that, and it was still 45 minutes before close on a Saturday night.I used to love Flatbread for their gluten free options, but I can get GF pizza cheaper elsewhere and don’t think I’ll go back to this location unless management starts taking their staff training and cleanliness (I was sitting next to a wall covered in dusty cobwebs) seriously. PLEASE bring back the Flatbread we used to love!
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Cheese Pizza, Vegan, Our Organic Salad
Excellent atmosphere great service great food
Atmosphere: 5
Food: 5
Service: 5
We noticed a change in food and service quality for the better recently!! The manager Jose was wonderful and the food has been better than ever! We love the ambiance of this location for a nice date night or bringing the kids and having authentic wood burning oven style pizza! Coming from North Andover and will be returning.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad with Goat Cheese, Pepperoni Pizza
Expensive with Capital
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cheese Pizza, Pepperoni Pizza
VERY disappointed with the rude and unprofessional service I received from the general manager when trying to book a party in the bowling space. This was historically a warm and fun establishment for our family, but Jose Grateraux (general manager) has very poor customer service skills, including citing policies that do not seem to be documented anywhere and treating customers rudely. We will not return to Flatbreads for dinner or bowling because of Mr. Grateraux. I would definitely recommend looking elsewhere (we found the staff at Wamesit to be much more professional, accommodating, and kind) for your party needs!!
Atmosphere: 1
Service: 1
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