Dunkin'
378 Federal St, Greenfield
(413) 775-0005
Recent Reviews
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Drive thru went quick even though there was a lot of cars
Atmosphere: 5
Food: 5
Service: 5
Ordered 2 sandwiches and they got 1 completely wrong.
Atmosphere: 4
Food: 4
Service: 5
Great quick service, kudos!
Atmosphere: 5
Food: 5
Service: 5
Coffee tasted burnt
Came in right before closing — the door was already locked, but the drive-thru was still open. The staff was excellent: friendly, professional, and genuinely helpful. They didn’t seem rushed or eager to leave, but instead provided great service. Thank you!
Service: 5
My go-to has been ordering off the app and getting the Frozen Matcha Latte with almond milk, but as of recently, I have been told twice by the same worker who gave me attitude that I can't order my drink with almond milk because it's and allergina which I understand but I am allergic to dairy and most milk substitutes but almond milk has been safe for me. I told her the app lets me order my drink that way still, and I have ordered this drink and other frozen blended drinks with almond milk before and have seen them use a separate blender from what the dairy is blended in😕 she then told me that she was informed TODAY that dunkin was no longer doing almond milk in any frozen blended drink?!?! After today's visit, I dont think I'll be back to this location because I didn't think my drink would be a problem 😕
Atmosphere: 1
Food: 2
Service: 1
Food tends to get forgotten by the workers. This is also the ONLY location to give me issue about the milk I use in my drink? Even tho I am using a milk substitute BECAUSE I'm allergic to dairy. REFUSED to make my drink until I was at the store 🙄
Atmosphere: 2
Food: 2
Service: 2
Love me my coffee and plain bagel with cream cheese.
Quick and efficient service.
Atmosphere: 4
Service: 5
Pretty good, the food isn't perfect sometimes but I let it slide cause it only happens rarely and I understand they are very busy
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
Coffee good but the croissant sandwich was dry
Same dunkin' brand food and drink, so no complaints there, but their drive thru service is pretty bad. Ordering on the app I usually get a drink and sometimes a donut or something and while they always have the drink ready to go (and correct), they never have the food. I have to remind them at the window. Today they were out of something I ordered so I asked if I would get a refund on the food and they said no, they'd just swap in something else. I get you're busy but come on.
Food: 5
Service: 2
Recommended dishes: Pumpkin Iced Macchiato, Dunkalatte, Oatmilk Latte
Was fast an friendly
They call it dunkin' donuts but not much of a selection. Grocery store has a better selection of donuts
Never go to this particular Dunkin. They will without fail mess up your order, and lie to your face about it.
Atmosphere: 1
Food: 2
Service: 1
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