I got a refresher when I look at it it had stuff in it like food kinda I told them to re make it and they gave me a orange looking one doesn’t look trust worthy there service took a long time too and they barely listen and didn’t get the food correct it’s just a disaster.
Atmosphere: 1
Food: 1
Service: 1
Will Struth
Great dunkin
Atmosphere: 5
Food: 5
Service: 5
Wouldn’t you Like to know
I would give zero stars if I could! UNPROFESSIONAL! GROSS! They messed up my order. It took forever. When I finally got my order. I had hairs floating in my drink. Said something about the HAIR. Just to be yelled at for their mistake. It was so unprofessional. NOT TO SHAME BUT GROSS. I didn’t pay 4 dollars for there to be hair and literal dirt in my drink!!!!!!!! Do not waste your time.
Atmosphere: 1
Food: 1
Service: 1
Bill Cronin
Atmosphere, i debated on giving 5 stars. I mean it's a gas station. I'm not sure how to rate the atmosphere. The people, service and food on the other hand are great, one of our regular stops every day.
Atmosphere: 3
Food: 5
Service: 5
Ana Angelica Oyola
For me exelent place to buy gas and dunkin to buy coffe and more
Atmosphere: 5
Food: 5
Service: 5
Barbara Viencek
Very helpful and
Atmosphere: 4
Food: 4
Service: 4
Joseph Coolidge
Always do drive thru but the staff is always amazing, fun, and personable
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese Croissant, Croissant, Bagels
Ashley Breen
Dunkin’ Donuts messed up my order again. I personally don’t like the Dunkin’ Donuts in Franklin County. They are all horrible and the food is never cooked all the way through. If I could I would give this place a fat 0 stars
Atmosphere: 1
Food: 1
Service: 1
pmw
This location is part of a gas station, and is not an ideal location. The inside is a bit messy with boxes stacked up higher than the divider between the customer area and where they fill orders. The remander of the area also looks disorganized. The staff don't seem too attentive and could use some advice on dress and grooming... I understand help is hard to find, but if you are an employer you are paying them as an agent of your business. Ask them to clean themselves up and be more professional. Smile, ask customers if they need help, wash your hands (with the sink full of equipment stacked on it, it apparently wasn't being used), use a broom on the floor once in awhile. If you found this review helpful, please tap the thumbs up to let me know. Thanks!
Atmosphere: 2
Food: 2
Service: 2
Tammy Pezzuto
Walk in is recommended over drive through, as the line gets quite long and interferes with the gas station pumps, but otherwise recommended!!
Waited longer than usual. Forgot one thing in my order. Workers sometimes have been seen playing around while they work. Have heard from numerous customers that they won't go there anymore because of the way the workers act
Parking: Not alot of spaces to park in front of store. But they have a side parking area.
the barista asked me to repeat myself so I did I have a tendency to either mumble or stutter sometimes but the barista went out of her way and explained it was someone that just started talking on her headset and not my (me) fault, I was dumbfounded because I was oblivious to my own feeling and this kind barista was concerned for me, awesome thank you
Atmosphere: 5
Food: 4
Service: 5
Rachael
Every time I order from this Dunkin’ my orders wrong or I can’t eat my food cuz it’s burnt to a fricken crisp! They can’t even toast a bagel and put cream cheese on Both sides of a bagel. So now I’m gunna go throw away the food I just spent money on, thanks for nothing Dunkin’! From this point forward I will be checking everything and if it’s not made the way I want it it’s either going to get remade or I’m getting my money back…what happened to the customers always right?! Why make dam near 18 bucks an hour to get stuff wrong and do what u want behind the counter!! People need to stop getting hired because they’re friends with people that work there instead of actually knowing how to do the job !!
Honestly, I've tried this Dunkin several times just to make sure I'm not coming on an off day, but I've lost count of how many times something has been wrong with my order. I always order via the app because: 1. It prints out exactly what I want and have chosen, so there shouldn't be a mess-up since I don't have to rely on hoping the person heard me right via the speaker. & 2. Less wait time, as the order is sent and should be close to ready.
Unfortunately, as I said, I've lost count of how many times my order hasn't been right, and I don't mean, "Oh, we are out of stock of that item." I've ordered a caramel drink and instead gotten coconut flavoring, or a latte with no whipped cream added thar was requested, a bacon avocado toast with no bacon, I asked for less ice and received no ice, etc. I once had the cashier try to hand me my drink without a lid, with him grabbing it from the top. When I pointed out that he forgot the lid, he stopped trying to hand it to me and also spilled some on the ground, and I had to request another one (because he didnt offer too) to be made instead because I wasn't taking that at that point.
Do yourself a favor and just drive the mile, half-mile, whatever it is, up the road on the same street to the other Dunkin' on Federal that's its own building. They have been great there, and while not perfect, I can definitely say they rarely have as many issues.
I got a refresher when I look at it it had stuff in it like food kinda I told them to re make it and they gave me a orange looking one doesn’t look trust worthy there service took a long time too and they barely listen and didn’t get the food correct it’s just a disaster.
Atmosphere: 1
Food: 1
Service: 1
Great dunkin
Atmosphere: 5
Food: 5
Service: 5
I would give zero stars if I could! UNPROFESSIONAL! GROSS! They messed up my order. It took forever. When I finally got my order. I had hairs floating in my drink. Said something about the HAIR. Just to be yelled at for their mistake. It was so unprofessional. NOT TO SHAME BUT GROSS. I didn’t pay 4 dollars for there to be hair and literal dirt in my drink!!!!!!!! Do not waste your time.
Atmosphere: 1
Food: 1
Service: 1
Atmosphere, i debated on giving 5 stars. I mean it's a gas station. I'm not sure how to rate the atmosphere. The people, service and food on the other hand are great, one of our regular stops every day.
Atmosphere: 3
Food: 5
Service: 5
For me exelent place to buy gas and dunkin to buy coffe and more
Atmosphere: 5
Food: 5
Service: 5
Very helpful and
Atmosphere: 4
Food: 4
Service: 4
Always do drive thru but the staff is always amazing, fun, and personable
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese Croissant, Croissant, Bagels
Dunkin’ Donuts messed up my order again. I personally don’t like the Dunkin’ Donuts in Franklin County. They are all horrible and the food is never cooked all the way through. If I could I would give this place a fat 0 stars
Atmosphere: 1
Food: 1
Service: 1
This location is part of a gas station, and is not an ideal location. The inside is a bit messy with boxes stacked up higher than the divider between the customer area and where they fill orders. The remander of the area also looks disorganized. The staff don't seem too attentive and could use some advice on dress and grooming... I understand help is hard to find, but if you are an employer you are paying them as an agent of your business. Ask them to clean themselves up and be more professional. Smile, ask customers if they need help, wash your hands (with the sink full of equipment stacked on it, it apparently wasn't being used), use a broom on the floor once in awhile.
If you found this review helpful, please tap the thumbs up to let me know. Thanks!
Atmosphere: 2
Food: 2
Service: 2
Walk in is recommended over drive through, as the line gets quite long and interferes with the gas station pumps, but otherwise recommended!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caramel Iced Coffee, Bacon Egg and Cheese Croissant, Strawberry Coolatta
Restaurantji Recommends
Waited longer than usual. Forgot one thing in my order. Workers sometimes have been seen playing around while they work. Have heard from numerous customers that they won't go there anymore because of the way the workers act
Parking: Not alot of spaces to park in front of store. But they have a side parking area.
Wheelchair accessibility: Wheelchair accessible
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Bacon Egg and Cheese Croissant, Hash Browns, Croissant, Bagels
the barista asked me to repeat myself so I did I have a tendency to either mumble or stutter sometimes but the barista went out of her way and explained it was someone that just started talking on her headset and not my (me) fault, I was dumbfounded because I was oblivious to my own feeling and this kind barista was concerned for me, awesome thank you
Atmosphere: 5
Food: 4
Service: 5
Every time I order from this Dunkin’ my orders wrong or I can’t eat my food cuz it’s burnt to a fricken crisp! They can’t even toast a bagel and put cream cheese on Both sides of a bagel. So now I’m gunna go throw away the food I just spent money on, thanks for nothing Dunkin’! From this point forward I will be checking everything and if it’s not made the way I want it it’s either going to get remade or I’m getting my money back…what happened to the customers always right?! Why make dam near 18 bucks an hour to get stuff wrong and do what u want behind the counter!! People need to stop getting hired because they’re friends with people that work there instead of actually knowing how to do the job !!
Very friendly and very fast
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese Croissant, Strawberry Coolatta, Sourdough Breakfast Sandwich, Iced Latte
Honestly, I've tried this Dunkin several times just to make sure I'm not coming on an off day, but I've lost count of how many times something has been wrong with my order. I always order via the app because:
1. It prints out exactly what I want and have chosen, so there shouldn't be a mess-up since I don't have to rely on hoping the person heard me right via the speaker. &
2. Less wait time, as the order is sent and should be close to ready.
Unfortunately, as I said, I've lost count of how many times my order hasn't been right, and I don't mean, "Oh, we are out of stock of that item." I've ordered a caramel drink and instead gotten coconut flavoring, or a latte with no whipped cream added thar was requested, a bacon avocado toast with no bacon, I asked for less ice and received no ice, etc. I once had the cashier try to hand me my drink without a lid, with him grabbing it from the top. When I pointed out that he forgot the lid, he stopped trying to hand it to me and also spilled some on the ground, and I had to request another one (because he didnt offer too) to be made instead because I wasn't taking that at that point.
Do yourself a favor and just drive the mile, half-mile, whatever it is, up the road on the same street to the other Dunkin' on Federal that's its own building. They have been great there, and while not perfect, I can definitely say they rarely have as many issues.
Atmosphere: 3
Food: 3
Service: 2
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