Always do drive thru but the staff is always amazing, fun, and personable
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese Croissant, Croissant, Bagels
Ashley Breen
Dunkin’ Donuts messed up my order again. I personally don’t like the Dunkin’ Donuts in Franklin County. They are all horrible and the food is never cooked all the way through. If I could I would give this place a fat 0 stars
Atmosphere: 1
Food: 1
Service: 1
pmw
This location is part of a gas station, and is not an ideal location. The inside is a bit messy with boxes stacked up higher than the divider between the customer area and where they fill orders. The remander of the area also looks disorganized. The staff don't seem too attentive and could use some advice on dress and grooming... I understand help is hard to find, but if you are an employer you are paying them as an agent of your business. Ask them to clean themselves up and be more professional. Smile, ask customers if they need help, wash your hands (with the sink full of equipment stacked on it, it apparently wasn't being used), use a broom on the floor once in awhile. If you found this review helpful, please tap the thumbs up to let me know. Thanks!
Atmosphere: 2
Food: 2
Service: 2
Tammy Pezzuto
Walk in is recommended over drive through, as the line gets quite long and interferes with the gas station pumps, but otherwise recommended!!
Waited longer than usual. Forgot one thing in my order. Workers sometimes have been seen playing around while they work. Have heard from numerous customers that they won't go there anymore because of the way the workers act
Parking: Not alot of spaces to park in front of store. But they have a side parking area.
the barista asked me to repeat myself so I did I have a tendency to either mumble or stutter sometimes but the barista went out of her way and explained it was someone that just started talking on her headset and not my (me) fault, I was dumbfounded because I was oblivious to my own feeling and this kind barista was concerned for me, awesome thank you
Atmosphere: 5
Food: 4
Service: 5
Rachael
Every time I order from this Dunkin’ my orders wrong or I can’t eat my food cuz it’s burnt to a fricken crisp! They can’t even toast a bagel and put cream cheese on Both sides of a bagel. So now I’m gunna go throw away the food I just spent money on, thanks for nothing Dunkin’! From this point forward I will be checking everything and if it’s not made the way I want it it’s either going to get remade or I’m getting my money back…what happened to the customers always right?! Why make dam near 18 bucks an hour to get stuff wrong and do what u want behind the counter!! People need to stop getting hired because they’re friends with people that work there instead of actually knowing how to do the job !!
Honestly, I've tried this Dunkin several times just to make sure I'm not coming on an off day, but I've lost count of how many times something has been wrong with my order. I always order via the app because: 1. It prints out exactly what I want and have chosen, so there shouldn't be a mess-up since I don't have to rely on hoping the person heard me right via the speaker. & 2. Less wait time, as the order is sent and should be close to ready.
Unfortunately, as I said, I've lost count of how many times my order hasn't been right, and I don't mean, "Oh, we are out of stock of that item." I've ordered a caramel drink and instead gotten coconut flavoring, or a latte with no whipped cream added thar was requested, a bacon avocado toast with no bacon, I asked for less ice and received no ice, etc. I once had the cashier try to hand me my drink without a lid, with him grabbing it from the top. When I pointed out that he forgot the lid, he stopped trying to hand it to me and also spilled some on the ground, and I had to request another one (because he didnt offer too) to be made instead because I wasn't taking that at that point.
Do yourself a favor and just drive the mile, half-mile, whatever it is, up the road on the same street to the other Dunkin' on Federal that's its own building. They have been great there, and while not perfect, I can definitely say they rarely have as many issues.
Atmosphere: 3
Food: 3
Service: 2
John Clark
Everytime I order iced tea they never put sugar in even though I ask
Nice dunkin in sandri on federal street! They have seating inside as well as a drive thru! Updated 5/5/24 ate a late breakfast inside! Service was prompt! Had a croissant breakfast sandwich with a hash brown! They desperately need better seating inside this establishment!
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Bacon Egg and Cheese Croissant
Miriam El Ghorfi
this place just made me so sad. I'm a nurse and I work overnights and I come here often in the mornings when I need a bite to eat. The microphone is always malfunctioning, and they ask me to speak louder, which I have no problem obliging. Today they got my order incorrect and then insisted that I did actually request a sausage, egg and cheese sandwich, some thing I've never ordered before. To be fair, I only ever order the same exact thing. Then when I went to the window to retrieve the remade sandwich, I was informed that the entire crew has reported that I am a rude customer and that they would like me to go elsewhere. I never thought I could be so hurt by something so trivial but damn. Not only that, but the lady actually put BACK 2/4 of the bacon slices out of some kind of petty revenge ? She also slapped the egg down onto the BARE metal counter. ??♀️ this experience might haunt me for some time…
Atmosphere: 1
Service: 1
Helen Martineau
Best place ever, not creepy amazing staff, I would live here if I could!! ⭐️⭐️⭐️⭐️
Liam Theis
This is a fine Dunkin. The food is good if they haven't run out. It's a good back up if the other Dunkin Donuts on federal street is overrun with people. The drive up is really fast at this one. The food is fine.
It's inside a gas station. There's some parking out front.
Always do drive thru but the staff is always amazing, fun, and personable
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese Croissant, Croissant, Bagels
Dunkin’ Donuts messed up my order again. I personally don’t like the Dunkin’ Donuts in Franklin County. They are all horrible and the food is never cooked all the way through. If I could I would give this place a fat 0 stars
Atmosphere: 1
Food: 1
Service: 1
This location is part of a gas station, and is not an ideal location. The inside is a bit messy with boxes stacked up higher than the divider between the customer area and where they fill orders. The remander of the area also looks disorganized. The staff don't seem too attentive and could use some advice on dress and grooming... I understand help is hard to find, but if you are an employer you are paying them as an agent of your business. Ask them to clean themselves up and be more professional. Smile, ask customers if they need help, wash your hands (with the sink full of equipment stacked on it, it apparently wasn't being used), use a broom on the floor once in awhile.
If you found this review helpful, please tap the thumbs up to let me know. Thanks!
Atmosphere: 2
Food: 2
Service: 2
Walk in is recommended over drive through, as the line gets quite long and interferes with the gas station pumps, but otherwise recommended!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caramel Iced Coffee, Bacon Egg and Cheese Croissant, Strawberry Coolatta
Waited longer than usual. Forgot one thing in my order. Workers sometimes have been seen playing around while they work. Have heard from numerous customers that they won't go there anymore because of the way the workers act
Parking: Not alot of spaces to park in front of store. But they have a side parking area.
Wheelchair accessibility: Wheelchair accessible
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Bacon Egg and Cheese Croissant, Hash Browns, Croissant, Bagels
the barista asked me to repeat myself so I did I have a tendency to either mumble or stutter sometimes but the barista went out of her way and explained it was someone that just started talking on her headset and not my (me) fault, I was dumbfounded because I was oblivious to my own feeling and this kind barista was concerned for me, awesome thank you
Atmosphere: 5
Food: 4
Service: 5
Every time I order from this Dunkin’ my orders wrong or I can’t eat my food cuz it’s burnt to a fricken crisp! They can’t even toast a bagel and put cream cheese on Both sides of a bagel. So now I’m gunna go throw away the food I just spent money on, thanks for nothing Dunkin’! From this point forward I will be checking everything and if it’s not made the way I want it it’s either going to get remade or I’m getting my money back…what happened to the customers always right?! Why make dam near 18 bucks an hour to get stuff wrong and do what u want behind the counter!! People need to stop getting hired because they’re friends with people that work there instead of actually knowing how to do the job !!
Very friendly and very fast
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese Croissant, Strawberry Coolatta, Sourdough Breakfast Sandwich, Iced Latte
Honestly, I've tried this Dunkin several times just to make sure I'm not coming on an off day, but I've lost count of how many times something has been wrong with my order. I always order via the app because:
1. It prints out exactly what I want and have chosen, so there shouldn't be a mess-up since I don't have to rely on hoping the person heard me right via the speaker. &
2. Less wait time, as the order is sent and should be close to ready.
Unfortunately, as I said, I've lost count of how many times my order hasn't been right, and I don't mean, "Oh, we are out of stock of that item." I've ordered a caramel drink and instead gotten coconut flavoring, or a latte with no whipped cream added thar was requested, a bacon avocado toast with no bacon, I asked for less ice and received no ice, etc. I once had the cashier try to hand me my drink without a lid, with him grabbing it from the top. When I pointed out that he forgot the lid, he stopped trying to hand it to me and also spilled some on the ground, and I had to request another one (because he didnt offer too) to be made instead because I wasn't taking that at that point.
Do yourself a favor and just drive the mile, half-mile, whatever it is, up the road on the same street to the other Dunkin' on Federal that's its own building. They have been great there, and while not perfect, I can definitely say they rarely have as many issues.
Atmosphere: 3
Food: 3
Service: 2
Everytime I order iced tea they never put sugar in even though I ask
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Love frozen hot chocolate!!!!
Atmosphere: 4
Service: 4
Nice dunkin in sandri on federal street! They have seating inside as well as a drive thru! Updated 5/5/24 ate a late breakfast inside! Service was prompt! Had a croissant breakfast sandwich with a hash brown! They desperately need better seating inside this establishment!
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Bacon Egg and Cheese Croissant
this place just made me so sad. I'm a nurse and I work overnights and I come here often in the mornings when I need a bite to eat. The microphone is always malfunctioning, and they ask me to speak louder, which I have no problem obliging. Today they got my order incorrect and then insisted that I did actually request a sausage, egg and cheese sandwich, some thing I've never ordered before. To be fair, I only ever order the same exact thing. Then when I went to the window to retrieve the remade sandwich, I was informed that the entire crew has reported that I am a rude customer and that they would like me to go elsewhere. I never thought I could be so hurt by something so trivial but damn. Not only that, but the lady actually put BACK 2/4 of the bacon slices out of some kind of petty revenge ? She also slapped the egg down onto the BARE metal counter. ??♀️ this experience might haunt me for some time…
Atmosphere: 1
Service: 1
Best place ever, not creepy amazing staff, I would live here if I could!! ⭐️⭐️⭐️⭐️
This is a fine Dunkin. The food is good if they haven't run out. It's a good back up if the other Dunkin Donuts on federal street is overrun with people. The drive up is really fast at this one. The food is fine.
It's inside a gas station. There's some parking out front.
Atmosphere: 2
Food: 5
Service: 2
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