It's mcdonalds. Over priced for what you get. Even if you order on the mobile app, they have you pull ahead and wait. Food is hit or miss depending on what shift or person makes it. The playgrounds are really missed.
Vegetarian options: Wrong place for veggies only
Dietary restrictions: Doubt it
Kid-friendliness: Not as kid friendly as they used to be. Employees are really not professional and will talk about anything as if there are no customers listening... its like that at many places now.
Wheelchair accessibility: Yes
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Cheeseburger
John Michelson
At night forget about it got my order wrong no one waits on people any more it is only time before the robots will be running both the front and back of house
Atmosphere: 1
Food: 2
Service: 1
Mike Weatherbee (Raged Maniac)
Most McDonald's taste the same. It's quick an good on an occasional hangry attack.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Big Mac, Mcdouble
D A
This place was just in the paper for over 30 health violations as of 8/15/23. Stay away!!! Employees are slow, and the manager is rude. A bunch of kids are just sitting/standing around doing nothing.
Atmosphere: 1
Food: 1
Service: 1
Samm Kallelis
Id give it five stars but it's not my favorite location.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Fries
Zach Coager
Not bad
Atmosphere: 4
Food: 4
Service: 4
Joseph Coolidge
McRib!! Need I say more?! So disgustingly good!!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Mcgriddle and Hash Browns, Chicken Mcnuggets, Fries, Big Mac and French Fries, Filet-O-Fish, Deluxe Crispy Chicken Sandwich, Crispy Chicken Sandwich, Spicy Crispy Chicken Sandwich
Dan Medeiros
It was extremely obvious. They care only about the drive through customers as they gave little if any attention to the walk in. Customers waited forever for our food sandwich Looked like someone punched it after they made it. Overly Oozing with Mayo? All tables were dirty and bathrooms were locked. Forgot my nuggs...
Atmosphere: 1
Food: 1
Service: 1
Jay0
There are 2 McDonald’s in Greenfield, this is not the one to go to. Make sure you go to the Mohawk Trail location off 91, This location is both understaffed and or extremely inefficient because on the only two occasions I went to the Federal St location the wait to receive my order was in excess of 20 minutes even though the lobby was completely empty. Also food was missing or incorrect on 100% of orders here.
Kid-friendliness: Location does NOT have a play place
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Big Mac
Kris
Christmas day, as I sat with my mother in the assisted living facility that she has been relegated to, I realized that the money that should be in my pocket is not there. I quickly made a mental note of the two places I stopped and used cash. The first was the Dunkin just a few blocks away. They welcomed me, got the manager, and immediately went to the video. A video that she was kind enough to show me without ever having to ask. We were both able to see and acknowledge my habbit of setting money down while I count, then watched as I put it back in my pocket. The second place was this McDonald's. I walked in with a good attitude and the cashier was as friendly and helpful as he could have been. I even told him I'm not trying to blame anyone, I was just hoping to find my almost 300$ that was gone. I waited s very short time and the manager came out with a clearly disbelieving attitude. She dismissively told me that she checked the video.bfrom the first words of "what do you want sir" to her last "get out of my store and never come back it was clear that I was wasting her time. At a certain point, to get a word in I more forcefully said "what's with the attitude" to which she replied (with attitude) " I don't have an attitude. I am a veteran who suffers from PTSD related anxiety. This condition almost rules my life and getting out is a big deal. I approached them with respect and even deference, what I got in return was disrespect. This all could have been friendly, I know that because it was friendly 5 minutes earlier at Dunkin. I was just asking for help tracking down a third of my monthly fixed income. Now I don't know if I should continue to look, or if it's a waste of time. I'll never know as I have no recourse. I'm not saying that this manager took my money, I am telling you that she could not have cared less about a customer who lost a significant amount of money, probably in their store. And that the solution was to treat her customer as if he was lying, as if she has a distain for us. How much do you think she cares about the quality and safety of the food we buy, which pays her salary.
The food was fresh and everything was there but there was a female that works there walking around without a shirt on… where is the manager this female should be fired immediately.
Atmosphere: 1
Food: 5
Service: 1
Debi Allen
I asked the person at the window if my order was what I asked for ... She said yes ... I did not get what I asked for
Service: 1
matthew cormier
Place is dirty. The staff is rude, God for bid if you didn't pre order your food and have them put in your order. I rather drive all the way to burger King then to waste 30 min of my time and it was dead with full employees. Also there was mold in my ice.
Parking: Don't use the bathrooms or get any ice in your drinks
Atmosphere: 1
Food: 1
Service: 1
Justin Sprecher
This is the SLOWEST drive thru I've ever sat in. Twice now, I've been stuck in the drive thru for over 20mins. I'm going to start stopping at the other one in town because this is outrageous.
Atmosphere: 1
Food: 3
Service: 1
Sebastyen Hillock
Pretty good but they forget things sometimes though it's rare
It's mcdonalds. Over priced for what you get. Even if you order on the mobile app, they have you pull ahead and wait.
Food is hit or miss depending on what shift or person makes it.
The playgrounds are really missed.
Vegetarian options: Wrong place for veggies only
Dietary restrictions: Doubt it
Kid-friendliness: Not as kid friendly as they used to be.
Employees are really not professional and will talk about anything as if there are no customers listening... its like that at many places now.
Wheelchair accessibility: Yes
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Cheeseburger
At night forget about it got my order wrong no one waits on people any more it is only time before the robots will be running both the front and back of house
Atmosphere: 1
Food: 2
Service: 1
Most McDonald's taste the same. It's quick an good on an occasional hangry attack.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Big Mac, Mcdouble
This place was just in the paper for over 30 health violations as of 8/15/23. Stay away!!! Employees are slow, and the manager is rude. A bunch of kids are just sitting/standing around doing nothing.
Atmosphere: 1
Food: 1
Service: 1
Id give it five stars but it's not my favorite location.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Fries
Not bad
Atmosphere: 4
Food: 4
Service: 4
McRib!! Need I say more?!
So disgustingly good!!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Mcgriddle and Hash Browns, Chicken Mcnuggets, Fries, Big Mac and French Fries, Filet-O-Fish, Deluxe Crispy Chicken Sandwich, Crispy Chicken Sandwich, Spicy Crispy Chicken Sandwich
It was extremely obvious. They care only about the drive through customers as they gave little if any attention to the walk in. Customers waited forever for our food sandwich Looked like someone punched it after they made it. Overly Oozing with Mayo? All tables were dirty and bathrooms were locked. Forgot my nuggs...
Atmosphere: 1
Food: 1
Service: 1
There are 2 McDonald’s in Greenfield, this is not the one to go to. Make sure you go to the Mohawk Trail location off 91, This location is both understaffed and or extremely inefficient because on the only two occasions I went to the Federal St location the wait to receive my order was in excess of 20 minutes even though the lobby was completely empty. Also food was missing or incorrect on 100% of orders here.
Kid-friendliness: Location does NOT have a play place
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Big Mac
Christmas day, as I sat with my mother in the assisted living facility that she has been relegated to, I realized that the money that should be in my pocket is not there. I quickly made a mental note of the two places I stopped and used cash. The first was the Dunkin just a few blocks away. They welcomed me, got the manager, and immediately went to the video. A video that she was kind enough to show me without ever having to ask. We were both able to see and acknowledge my habbit of setting money down while I count, then watched as I put it back in my pocket. The second place was this McDonald's. I walked in with a good attitude and the cashier was as friendly and helpful as he could have been. I even told him I'm not trying to blame anyone, I was just hoping to find my almost 300$ that was gone. I waited s very short time and the manager came out with a clearly disbelieving attitude. She dismissively told me that she checked the video.bfrom the first words of "what do you want sir" to her last "get out of my store and never come back it was clear that I was wasting her time. At a certain point, to get a word in I more forcefully said "what's with the attitude" to which she replied (with attitude) " I don't have an attitude. I am a veteran who suffers from PTSD related anxiety. This condition almost rules my life and getting out is a big deal. I approached them with respect and even deference, what I got in return was disrespect. This all could have been friendly, I know that because it was friendly 5 minutes earlier at Dunkin. I was just asking for help tracking down a third of my monthly fixed income. Now I don't know if I should continue to look, or if it's a waste of time. I'll never know as I have no recourse. I'm not saying that this manager took my money, I am telling you that she could not have cared less about a customer who lost a significant amount of money, probably in their store. And that the solution was to treat her customer as if he was lying, as if she has a distain for us. How much do you think she cares about the quality and safety of the food we buy, which pays her salary.
Restaurantji Recommends
The food was fresh and everything was there but there was a female that works there walking around without a shirt on… where is the manager this female should be fired immediately.
Atmosphere: 1
Food: 5
Service: 1
I asked the person at the window if my order was what I asked for ... She said yes ... I did not get what I asked for
Service: 1
Place is dirty. The staff is rude, God for bid if you didn't pre order your food and have them put in your order. I rather drive all the way to burger King then to waste 30 min of my time and it was dead with full employees. Also there was mold in my ice.
Parking: Don't use the bathrooms or get any ice in your drinks
Atmosphere: 1
Food: 1
Service: 1
This is the SLOWEST drive thru I've ever sat in. Twice now, I've been stuck in the drive thru for over 20mins. I'm going to start stopping at the other one in town because this is outrageous.
Atmosphere: 1
Food: 3
Service: 1
Pretty good but they forget things sometimes though it's rare
Atmosphere: 4
Food: 4
Service: 4
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