Subway
343 Federal St, Greenfield
(413) 774-5999
Recent Reviews
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Never usually order lunch while working but was super hungry and don’t like fast food so went to this subway. 3 young girls working. The place looks gross even from the parking lot. 2 girls trying to scrape stuff off windows and doors. One girl making sandwiches but can’t ring out. Half paying attention to you while you order. Had to repeat myself a few times. Even after that my order was wrong. Was too hungry to sit there and complain to them bc it was obvious there was no manager in sight. Shoulda went to the one in Turners. Won’t be going back to this location
Atmosphere: 1
Food: 2
Service: 2
Very friendly staff. The rest is a basic Subway. You know what you're getting.
Atmosphere: 3
Food: 3
Service: 5
I have had yummy chicken teriyaki subs since childhood!
Atmosphere: 5
Food: 5
Service: 5
Have had many good experiences here, staff is usually quite friendly, but the storefront itself could definitely use some help drawing in customers, and the bathrooms are not always in great condition.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Meatball Marinara
Horrible place to work, the owner does not fix broken things. The bane with the veggies that are served to customers is broken making them freeze and unfreeze and be soggy. The owner also allows for lecture to served even if it is expired. The owner allowed customers to leave card tips but the owner keeps your tips you stop working there. He will then block you phone number so you are unable to reach him about getting your final pay check.
This is the second time I ordered sandwiches and they were completely wrong I would like a full refund
Atmosphere: 5
Food: 1
Service: 5
I love this subway location but for some reason tonight, all of our veggies were soggy and water saturated within an hour of eating them!! I think maybe the veggies Madu have froze in the bins and possibly thawed in our sandwiches, it was awful and had to throw most of each sub away. All veggies and even the bread was sogged through. I even ordered them dry all they would not be soggy. Hoping this location will make it right for us! Thank you!
Atmosphere: 4
Food: 1
Service: 4
Great Fast service
Atmosphere: 5
Food: 4
Service: 5
Federal street Subway! Site of the first Kentucky Fried Chicken in Greenfield! What can you say about Subway? First they make all there rolls fresh at each location. They offer combo meals! They have good subs at fair prices! Service is pretty good! Prices and specials could be better!Updated 5/28/24 New menu offered! Prices are higher of course!
Atmosphere: 4
Food: 4
Service: 4
They don’t know what a wrap is
Restaurantji Recommends
Love it
Atmosphere: 5
Food: 5
Service: 5
My sandwiches were missing 1/2 the toppings I ordered and my food was cold. They were really nice, but fell super short on my in app order. I even put in special instructions.
Atmosphere: 1
Food: 1
Service: 3
No one was wearing name tags so I couldn’t name anyone specific but they were doing doordash orders first when there was a line of other customers. One guy was also making food and roughing cash (with gloves on) and proceeded to make food with the same gloves that he touched cash with
Way over priced for two scoops ofMeat on a large sub shouldn’t be 17$
Atmosphere: 3
Food: 5
Service: 4
Just ordered a 6” tuna on white. The bread was stale, vegetables old and the staff are very uninterested in their roles at subway. I felt like an inconvenience! This has occurred the last few times I’ve been in during various times of day and with various employees. I would not recommend this place.
Atmosphere: 1
Food: 2
Service: 1
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