Worst Wendy’s I ever had to experience. Everything is old and out dated and the bathroom as well as eating area was a complete mess! Whoever owns this Wendy’s should be ashamed they are stuck in 2000 and don’t even put any messages on the sign outside which shows poor management to lazy to do so
A. Barber
The breakfast here is so good and it’s pretty quick considering how slammed they always are. Actually the staff at this one are unbelievably nice, more than I would expect considering how overworked they must be. Best in the morning. Protip: French Toast sticks are meant to be eaten inside.
Atmosphere: 2
Food: 4
Service: 5
Margaret Burrier
Awful service Fries were cold waited 20 minutes. I spent 70.00
Atmosphere: 4
Food: 4
Service: 4
Marc Wagner
Food was cold. Workers didn’t even give the right order. Tried to talk to them and they ignored.
Atmosphere: 1
Food: 1
Service: 1
Andrew Flick
I saw the sign for the Wendy's on I91. Was disappointed to see it was 1.5 miles off the interstate. When I got here at 9:45am on a Saturday, the store had no customers inside. I ordered at the kiosk and the manager welcomed me. I got a breakfast sandwich, cinnabon thing, and a coke. The wait between order and food seemed long, but that might be normal for a place that makes the foot after you order. The cinnabon was a bit on the cold side, would have been better warm. The icing helped, but it was still pretty dry. Hopefully not a long term product. The sandwich was nice and warm. The coke was normal. The restaurant was mostly clean, a few straw wrappers and it could use a quick sweep. The staff was stressed as a manager called out sick. This is just my experience but I would certainly come back.
Atmosphere: 4
Food: 4
Service: 4
James Crowley
Paid for baconator fries upcharge and extra for sauces. No sauces in the bag and full strips of bacon and unmelted cheese on the fries. Called the restaurant. Only way to get a refund was to go back to the store, so my $35 order would be cold by the time I got back with my refund or my sauces. The last time, there was no bacon on either BACON double stacks I ordered.
Atmosphere: 1
Food: 1
Service: 1
Greg Werner
You guys suck. 45 min wait for a 5 car line. Cold food, portion sizes are ridiculously small price is high for shitty service. Won't be going back. My advice is for everyone who works there to quit because obviously working at a wendys is too difficult for you
Emily Pearl
Messed up my order, refused to do anything about it even after I explained I was diabetic and needed to eat.
Atmosphere: 1
Food: 1
Service: 1
A. Lyle Howe
Wendy's should. Be very honored to have such an exceptional employee as Tina in their Greenfield location, Tina is the epitome of great service.
Atmosphere: 5
Food: 5
Service: 5
Kai-Aaron 1973
On 3 different occasions they didn't put my items in the bag in the drive through. This past time they gave me a huge attitude when I went back to ask for my sandwich. I looked in the bag quickly before I left and I thought everything was in there, so I went home. Realized they were missing a sandwich, so I went back to ask for it. 3 people were at the counter, but no one was acknowledging the customers. I said excuse me 3 times before someone spoke to me. They gave me attitude because I didn't know exactly when I put in the order and they said I didn't look through the bag enough. That's not my job. It was sitting right there and when I finally got it it was barely warm. At least look for my sandwich before giving me an attitude
Dont waste your money here, unless you want delicious food with hair in it because no one wears a hairnet in the kitchen. If you dont mind that by all means waste your money!😃 D-E-L-I-C-I-O-U-S
Patrick Guida
Counter person told me my American Express payment for my order didn’t process and asked me to pay a second time. I did so and my American Express statement shows I was charged twice for same order. I called store and was told Heather, store manager, would work it out and call me back. She never called back. Had to file complaint with American Express.
Angela Glazier
We waited ten minutes at the register to order. We were the only ones there and the cashier was too busy with a Doordash order to even say that she would be with us soon. We walked out.
Service: 1
Shawn Everly
Long wait. 40 minutes every time
Atmosphere: 1
Food: 3
Service: 1
Jessica Burbridge
Associate behind the counter loudly complained about customers using the kiosk.
Worst Wendy’s I ever had to experience. Everything is old and out dated and the bathroom as well as eating area was a complete mess! Whoever owns this Wendy’s should be ashamed they are stuck in 2000 and don’t even put any messages on the sign outside which shows poor management to lazy to do so
The breakfast here is so good and it’s pretty quick considering how slammed they always are. Actually the staff at this one are unbelievably nice, more than I would expect considering how overworked they must be. Best in the morning. Protip: French Toast sticks are meant to be eaten inside.
Atmosphere: 2
Food: 4
Service: 5
Awful service Fries were cold waited 20 minutes. I spent 70.00
Atmosphere: 4
Food: 4
Service: 4
Food was cold. Workers didn’t even give the right order. Tried to talk to them and they ignored.
Atmosphere: 1
Food: 1
Service: 1
I saw the sign for the Wendy's on I91. Was disappointed to see it was 1.5 miles off the interstate. When I got here at 9:45am on a Saturday, the store had no customers inside. I ordered at the kiosk and the manager welcomed me. I got a breakfast sandwich, cinnabon thing, and a coke. The wait between order and food seemed long, but that might be normal for a place that makes the foot after you order. The cinnabon was a bit on the cold side, would have been better warm. The icing helped, but it was still pretty dry. Hopefully not a long term product. The sandwich was nice and warm. The coke was normal. The restaurant was mostly clean, a few straw wrappers and it could use a quick sweep. The staff was stressed as a manager called out sick. This is just my experience but I would certainly come back.
Atmosphere: 4
Food: 4
Service: 4
Paid for baconator fries upcharge and extra for sauces. No sauces in the bag and full strips of bacon and unmelted cheese on the fries. Called the restaurant. Only way to get a refund was to go back to the store, so my $35 order would be cold by the time I got back with my refund or my sauces. The last time, there was no bacon on either BACON double stacks I ordered.
Atmosphere: 1
Food: 1
Service: 1
You guys suck. 45 min wait for a 5 car line. Cold food, portion sizes are ridiculously small price is high for shitty service. Won't be going back. My advice is for everyone who works there to quit because obviously working at a wendys is too difficult for you
Messed up my order, refused to do anything about it even after I explained I was diabetic and needed to eat.
Atmosphere: 1
Food: 1
Service: 1
Wendy's should. Be very honored to have such an exceptional employee as Tina in their Greenfield location, Tina is the epitome of great service.
Atmosphere: 5
Food: 5
Service: 5
On 3 different occasions they didn't put my items in the bag in the drive through. This past time they gave me a huge attitude when I went back to ask for my sandwich. I looked in the bag quickly before I left and I thought everything was in there, so I went home. Realized they were missing a sandwich, so I went back to ask for it. 3 people were at the counter, but no one was acknowledging the customers. I said excuse me 3 times before someone spoke to me. They gave me attitude because I didn't know exactly when I put in the order and they said I didn't look through the bag enough. That's not my job. It was sitting right there and when I finally got it it was barely warm. At least look for my sandwich before giving me an attitude
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
Dont waste your money here, unless you want delicious food with hair in it because no one wears a hairnet in the kitchen. If you dont mind that by all means waste your money!😃 D-E-L-I-C-I-O-U-S
Counter person told me my American Express payment for my order didn’t process and asked me to pay a second time. I did so and my American Express statement shows I was charged twice for same order. I called store and was told Heather, store manager, would work it out and call me back. She never called back. Had to file complaint with American Express.
We waited ten minutes at the register to order. We were the only ones there and the cashier was too busy with a Doordash order to even say that she would be with us soon. We walked out.
Service: 1
Long wait. 40 minutes every time
Atmosphere: 1
Food: 3
Service: 1
Associate behind the counter loudly complained about customers using the kiosk.
Atmosphere: 1
Food: 4
Service: 1
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