Dunkin'
The Groton Exchange, 318 Main St, Groton
(978) 488-3808
Recent Reviews
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It's dunkin's Donuts man. They got to do something different. I don't know. It's starting to get. Just boring I guess they should. They have to come up with some new stuff more often. I mean you're paying almost $4 for a medium coffee and that's like a gallon of gasoline. You know what I'm saying I don't know but the foods they got to get more and some other different beverages going something I don't know step it up
Atmosphere: 3
Food: 3
Service: 3
Seems a lot of people will complain if there's a minor inconvenience, but won't leave a positive review if they have a good experience... I stopped in shortly before 6PM to grab an quick bite to eat and a coffee for the drive home. Got the $5 two wake-up wrap and iced coffee combo. The employee greeted me when I walked in, let me know in advance they were out of some items so I wouldn't get disappointed after ordering, and prepared my order quickly and handed it over with a smile. 10/10, would visit again.
Atmosphere: 5
Food: 5
Service: 5
I placed an app order at 1:50 pm, a simple Macha latte and the new Sabrina Strawberry Daydream refresher and a bag of 10 chocolate munkins. Well about 10 minutes has passed and the employee asked if I was so and so. I said yes and he said there is no more strawberry and offered two options of refresher. He was out of almost everything except guava and mango. I asked before the employee made my matcha latte if all the ingredients are present. They said yes and came back 2 minutes later and tried handing me a brown matcha latter drink with floating matcha. I told them that’s not a matcha latte and they said yes it is and then proceeded to add more matcha to drink and clean up the drink that was spilled. I refused to have anything else made from this person, I worked away. Currently made a complaint on the app and will contact their manager on a non weekend. I am truly disappointed of what I was handed and refused to ever order from this place again. There was also a large line hence why I didn’t ask for a refund in cash because I ordered on the Dunkin app.
Atmosphere: 1
Food: 1
Service: 1
Super slow to make the orders
Duncan donuts is just another fast food high sugar fast food poisoning establishment that cares nothing about the health of their customers
Seeded oils, fats, high sugar processed products.
Atmosphere: 1
Food: 1
Service: 5
20 minute wait wasn't really worth it, especially seeing as I have a walking disability and ordered pickup specifically so it could be early. Yet every regular that walked in got served first. Just for the lady to know it was my coffee and gave a snarky 'Sorry for the wait' 👎
Everytime I go in the employees are either rude or seem mad to be there. The food is never cooked correctly and today an employee was in black booty shorts and cussing in front of customers!!!
Atmosphere: 3
Food: 1
Service: 1
20 minute wait wasn't really worth it, especially seeing as I have a walking disability and ordered pickup specifically so it could be early. Yet every regular that walked in got served first. Just for the lady to know it was my coffee and gave a snarky 'Sorry for the wait' ?
Workers are cheerful but flaky and barely competent.
Atmosphere: 3
Food: 3
Service: 2
I received my bacon egg and cheese with no egg and burnt bacon…highly upset I didn’t even have time to go back and correct it.
Food: 1
Service: 1
Restaurantji Recommends
They always get my order right and are friendly- best one in the area!
Not as good as they used to be when they were an actual coffee shop. Change isn't always good.At least they had what I went for, this time.
Hire more staff, these poor people are always by themselves with huge line and a visit takes 15 minutes.
Atmosphere: 1
Food: 1
Service: 1
the workers are all so nice and understanding which is always really great, but that doesn't really make up for the fact that this place is not at all good for getting coffee. i can't even count the amount of times i've been to this specific dunkin donuts, but i can count the amount of times they've gotten my order right with only one hand. seriously, the customer service is amazing, but the baristas are honestly not good at their job and it's more worth it to go to the other dunkin just up the road.
Atmosphere: 3
Food: 1
Service: 5
do not go here. go to the other main street one this place SUCKS!
Atmosphere: 1
Food: 1
Service: 1
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