I was in my way home from a six-hour drive and ordered subs online. There was such a back-up when I arrived, because it was game day?, that the manager whose name I neglected to ask, and his two staff were straight out. He should get a $3000 bonus. He was constantly apologetic, explaining every thing, and pleasant no matter what. My subs were ready quickly and many, many people commented on how amazing the staff was! Dec. 28, 2025. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Brian Schindler
One word is just “wow!”, I can’t begin to explain the great service I received. Sage and Dylan made my night and reminded me of true Christmas spirit. There happy go lucky attitude mixed with the best steak and cheese just almost made me want to break out in dance. Thank you guys. #JERSEYMIKESWAY
Jay Dwyer
Great service! Sage and Dylan Were working and they great workers and even better people. Doing the best job and making the world a better place.
Atmosphere: 5
Food: 5
Service: 5
Aidan Storer
Your employees are extremely professional and they work hard. The problem is, management doesn’t adequately staff for peak times. I echo a lot of recent posts from Door Dashers, I too waited for 22 minutes, doing Door Dash, with my engine running robbing me of valuable time. Until it’s fixed, as a dasher, I’m declining every offer. They should prioritize dash orders in those instances. Two stars is generous
Alethea Wait
Okay, I tried. We like their sandwiches and try to order often. But, they are completely incompetent at time management. I’ve waited a long time in the past. Today I ordered at 12:00 and unintentionally couldn’t pick up until 1:45. There was a huge crowd. Order tickets strewn everywhere. They hadn’t started the order. The customer behind me had ordered 45 minutes before. No end in sight. Customers also waiting in person. Ridiculous.
Atmosphere: 1
Food: 4
Service: 1
Julie Kennedy
Usually Jersey Mike's hits the spot for me, but I had the worst experience yesterday and a few times in the past in Hanover. Took forever to get one sub. People were piling up in line and for online orders. Only 1 person could check us out and he was the one slicing meat at the other end of the counter. This has happened many times recently, tried giving them the benefit of the doubt but this time will be my last there. Just disappointing
Atmosphere: 5
Food: 3
Service: 1
Love Albrecht Howard
By far the absolute worst sun sandwiches I have ever had in my life. I am HORRIFIED they even sent food out like that. How can you even make a sub sandwich bad?!?!? I don't know, but they did it. AND it was quite expensive, certainly for what we got. Ugh. Miserable eating experience.
Atmosphere: 2
Food: 1
Service: 3
Scott C
👍👍👍
Anh Cai
Best staff of any sandwich shop.
Nick Leonardo
This was my first time at Jersey Mike's in Hanover. The portabella cheese steak very delicious. You can taste the peppers caramelized onions
Don’t know what happened to this place. Used to be great. Now you wait a half hour on top of the half hour they told you it would take. Last three times. Garbage.
Karen Forrest
Always a great sandwich!
Chris Buchanan
12-24-2024 I ordered 4 giant subs to be picked up on Christmas Eve. I asked for only oil and vinegar on all of the subs. I unwrapped the subs when I got home and was surprised at how poorly they were wrapped, falling apart, no oil and vinegar, the wrong type of cheese on one. I had to reconstruct two of them. Please do a better job for other customers.
Luca Guidi
Awful customer service. They don’t answer the phone. Has been like this for a while. They completely messed up my ordered and would not answer the phone
Food: 1
Service: 1
Jackson L
Great food great place love jersey mikes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chipotle Cheese Steak, Big Kahuna Chicken Cheese Steak, Mike's Chicken Philly, Sandwich, Club Sub, Cheese Steak, Mike's Famous Philly
I was in my way home from a six-hour drive and ordered subs online. There was such a back-up when I arrived, because it was game day?, that the manager whose name I neglected to ask, and his two staff were straight out. He should get a $3000 bonus. He was constantly apologetic, explaining every thing, and pleasant no matter what. My subs were ready quickly and many, many people commented on how amazing the staff was! Dec. 28, 2025. Thank you!
Atmosphere: 5
Food: 5
Service: 5
One word is just “wow!”, I can’t begin to explain the great service I received. Sage and Dylan made my night and reminded me of true Christmas spirit. There happy go lucky attitude mixed with the best steak and cheese just almost made me want to break out in dance. Thank you guys. #JERSEYMIKESWAY
Great service! Sage and Dylan Were working and they great workers and even better people. Doing the best job and making the world a better place.
Atmosphere: 5
Food: 5
Service: 5
Your employees are extremely professional and they work hard. The problem is, management doesn’t adequately staff for peak times. I echo a lot of recent posts from Door Dashers, I too waited for 22 minutes, doing Door Dash, with my engine running robbing me of valuable time. Until it’s fixed, as a dasher, I’m declining every offer. They should prioritize dash orders in those instances. Two stars is generous
Okay, I tried. We like their sandwiches and try to order often. But, they are completely incompetent at time management. I’ve waited a long time in the past. Today I ordered at 12:00 and unintentionally couldn’t pick up until 1:45. There was a huge crowd. Order tickets strewn everywhere. They hadn’t started the order. The customer behind me had ordered 45 minutes before. No end in sight. Customers also waiting in person. Ridiculous.
Atmosphere: 1
Food: 4
Service: 1
Usually Jersey Mike's hits the spot for me, but I had the worst experience yesterday and a few times in the past in Hanover. Took forever to get one sub. People were piling up in line and for online orders. Only 1 person could check us out and he was the one slicing meat at the other end of the counter. This has happened many times recently, tried giving them the benefit of the doubt but this time will be my last there. Just disappointing
Atmosphere: 5
Food: 3
Service: 1
By far the absolute worst sun sandwiches I have ever had in my life. I am HORRIFIED they even sent food out like that. How can you even make a sub sandwich bad?!?!? I don't know, but they did it. AND it was quite expensive, certainly for what we got. Ugh.
Miserable eating experience.
Atmosphere: 2
Food: 1
Service: 3
👍👍👍
Best staff of any sandwich shop.
This was my first time at Jersey Mike's in Hanover. The portabella cheese steak very delicious. You can taste the peppers caramelized onions
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Club Sub, Cheese Steak
Restaurantji Recommends
Don’t know what happened to this place. Used to be great. Now you wait a half hour on top of the half hour they told you it would take. Last three times. Garbage.
Always a great sandwich!
12-24-2024 I ordered 4 giant subs to be picked up on Christmas Eve. I asked for only oil and vinegar on all of the subs. I unwrapped the subs when I got home and was surprised at how poorly they were wrapped, falling apart, no oil and vinegar, the wrong type of cheese on one. I had to reconstruct two of them. Please do a better job for other customers.
Awful customer service. They don’t answer the phone. Has been like this for a while. They completely messed up my ordered and would not answer the phone
Food: 1
Service: 1
Great food great place love jersey mikes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chipotle Cheese Steak, Big Kahuna Chicken Cheese Steak, Mike's Chicken Philly, Sandwich, Club Sub, Cheese Steak, Mike's Famous Philly
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