The Hispanic lady at the window was rude, saying I had to pay at the first window when I was there for 5 minutes and no one came to the window. She had extreme attitude and could clearly tell that she is miserable. Maybe McDonald's needs better management.
Atmosphere: 1
Food: 1
Service: 1
Brooke Mueller
ZERO STARS.
My online breakfast order was cancelled even though it was placed during breakfast hours (before 10:29am). I used their official app, and was already on my way to the store when it was cancelled. I called the store to try and sort out my issue, and got hung up on 3 times. When I went to the store, I asked to speak to the manager. I asked her if their phones were broken. She said “no.” I then asked if she could hear me, and she said “yes.” When I asked why I got hung up on not once, not twice, but THREE times, she didn’t have an answer. “I don’t know.” Awful customer service. Will be calling whoever’s above her. Highly recommend taking your business elsewhere if you want reliable service. Dairy Queen, which is where I went after and only a few minutes up the road, had much better service. When I called the store to ask how to customize my order they gave me great assistance. Very personable and patient. I think Wendy’s is close as well, which always has great deals too.
TL;DR manager didn’t know why I was hung up on *three* times when I called to try and resolve issues in app, much better service elsewhere.
Service: 1
Lauren Quinn
DBL cheeseburger is cheaper here than some other local McDonald's. It's not the closest to me and I don't go more than a couple times a year but this will be my regular go to as long as the prices are slightly lower!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Cheeseburger
Michael Giannangelo
Well run operation. As a general manager of this particular store 50 years ago, I know what it takes to have good staff members who are fast, accurate, friendly, and serve quality food. This store has those qualities.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Biscuit with Egg
Jonathan Holland
I don't go to McDonald's often... and I often complain about customer service these days which is why I felt compelled to write this review. These were some of the nicest employees I've come across in a while. Service was excellent and the staff was super friendly. They all seem genuinely happy to be there and all seem to have a great relationship with each other. The store owner should take good care of these people. We need more of this in today's society.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Filet-O-Fish, French Fries, Double Cheeseburger
Tellie Romine
Very busy restaurant. Nice young man at the register doing his best. I give HIM 5stars !!
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: French Fries
Gabe Roderick
Incompetent staff, awful experience.
Atmosphere: 1
Food: 1
Service: 1
Tony Conboy
People were great but I was disappointed that there were no free coke refills like in Florida.
Atmosphere: 5
Food: 5
Service: 1
Amit Bhambi
Most of the time sonething is missing, double check your orders
Atmosphere: 4
Food: 3
Service: 2
Jorge Fernandez
I think because I was starving or don’t know but I ate the burger ? and fries from Mc Donald’s I think is was number 2 combo.
The Hispanic lady at the window was rude, saying I had to pay at the first window when I was there for 5 minutes and no one came to the window. She had extreme attitude and could clearly tell that she is miserable. Maybe McDonald's needs better management.
Atmosphere: 1
Food: 1
Service: 1
ZERO STARS.
My online breakfast order was cancelled even though it was placed during breakfast hours (before 10:29am). I used their official app, and was already on my way to the store when it was cancelled.
I called the store to try and sort out my issue, and got hung up on 3 times. When I went to the store, I asked to speak to the manager. I asked her if their phones were broken. She said “no.” I then asked if she could hear me, and she said “yes.” When I asked why I got hung up on not once, not twice, but THREE times, she didn’t have an answer. “I don’t know.” Awful customer service. Will be calling whoever’s above her.
Highly recommend taking your business elsewhere if you want reliable service. Dairy Queen, which is where I went after and only a few minutes up the road, had much better service. When I called the store to ask how to customize my order they gave me great assistance. Very personable and patient. I think Wendy’s is close as well, which always has great deals too.
TL;DR manager didn’t know why I was hung up on *three* times when I called to try and resolve issues in app, much better service elsewhere.
Service: 1
DBL cheeseburger is cheaper here than some other local McDonald's. It's not the closest to me and I don't go more than a couple times a year but this will be my regular go to as long as the prices are slightly lower!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Cheeseburger
Well run operation. As a general manager of this particular store 50 years ago, I know what it takes to have good staff members who are fast, accurate, friendly, and serve quality food. This store has those qualities.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Biscuit with Egg
I don't go to McDonald's often... and I often complain about customer service these days which is why I felt compelled to write this review. These were some of the nicest employees I've come across in a while. Service was excellent and the staff was super friendly. They all seem genuinely happy to be there and all seem to have a great relationship with each other. The store owner should take good care of these people. We need more of this in today's society.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Filet-O-Fish, French Fries, Double Cheeseburger
Very busy restaurant. Nice young man at the register doing his best. I give HIM 5stars !!
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: French Fries
Incompetent staff, awful experience.
Atmosphere: 1
Food: 1
Service: 1
People were great but I was disappointed that there were no free coke refills like in Florida.
Atmosphere: 5
Food: 5
Service: 1
Most of the time sonething is missing, double check your orders
Atmosphere: 4
Food: 3
Service: 2
I think because I was starving or don’t know but I ate the burger ? and fries from Mc Donald’s I think is was number 2 combo.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Fast service nice customer service
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: World Famous Fries, Big Mac
Hot tasty
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quarter Pounder Hamburger
It's McDonald's, but it's as good as a McDonald's can be
Atmosphere: 4
Food: 5
Service: 5
manager was so rude and would not admit she was wrong even though the PLAIN cheeseburger i ordered had lettuce,ketchup,mustard,etc.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: French Fries
With all these kiosks and automation, service as far as having someone at the counter is rare, but eventually someone comes to check.
Atmosphere: 5
Food: 5
Service: 4
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