Terrible customer service! I realized as I went on to leave this review I am one of many that stated the same issue. The guy behind the counter made me wait for ten minutes as he was prepping other items even though it was well past the time they open and the line was completely set up. When he finally decided to take my order he had a nasty attitude, and I decided not to give this location my business. The owner of this location and subway should be embarrassed to have someone representing their company this way! I will never attempt to go back to this location and suggest if you are reading this to not either.
Jean ortiz cruz
Bad qustomer service. Waited to 9 am to open and it was 15 minutes after and still setting the kitchen.
Charles Wattier
It was hard to understand the questions they were asking, and they acted annoyed when I tried to clarify.
Atmosphere: 3
Food: 3
Service: 1
Monisha Mahalaha
Inside the army base. Public not allowed
D H
Me. Nam who made me a sub has the worst customer service and manners ever. Not coming back not for this service
Jay B.
Remember when Subway used to be good? Like, REALLY good. I can't quite recall the precise year. But I'm fairly certain it was way before 2015. These days (for myself, at least), Subway is more like a last resort giving way to either lack of options, self-imposed frugality, or just plain laziness. The latter of which....I fall under. There's a lot wrong with this place in general, so I won't waste a lot of time going through the 95 reasons why Subway is the lamest sandwich shop in the country right now (IMHO, of course). Speaking to THIS location specifically, however.. The mobile app is dubious, at best. Sure, you can place an order just fine. But good luck getting an accurate status of your order. Because it will never update. In fact, if it wasn't for me sitting my a** directly in front of the place, I'd have never known that the sandwich was sitting right beside the register waiting for me. Meanwhile, the app remained on "order received" or something to that effect. At no point, did it move to "building" or "order ready". Oh, and let's talk about the sandwich itself. This isn't exactly complicated since I only ever get one type of sandwich from here: the tuna. As an avid tuna lover of...more years than I care to count, I'll tell ya ordering from here is like playing Russian Roulette. You never know what you're gonna get. Sometimes, the tuna is mixed almost perfectly. More times than not, it either suffers from too much or not enough mayo. Not to mention, the tuna itself is never seasoned. That's why I make it a point to order salt and pepper on my subs and usually that works out fine. What REALLY gets me is how (unless you explicitly instruct them not to) they'll go ahead and toast the tuna, bread, and cheese all together. Now, I love the idea of a toasted sub (as in toasted bread with the cheese melted over). Just not toasted tuna. Who the hell eats warm tuna salad? I mean, okay. I'm sure someone out there does, I guess. But...c'mon....that's disgusting. The ultimate insult though....would be the lack of meat. Now, I'm sure they do this deliberately so that customers have to order extra meat and ergo, end up inexorably spending extra money. But...here's a bright idea! How about we just put an adequate amount of meat on the sandwich to begin with? And THEN...if someone wants extra meat, they'll actually get...EXTRA. Seriously, the fact that any patron has to order additional meat just to get an adequate adult sized serving is like, precisely the kind of thing a racketeering business would pull. Eh, I guess it works, because people still eat this s**** Myself included. So basically, the mobile ordering is much to be desired, the sandwiches still suck, and there's about a dozen other places that make sandwiches 10 times better. That's always been by beef with Subway (no pun intended). They're okay-ish, but only if you have absolutely no other options nearby and don't wanna drive however many miles to go find a more delectable lunch. This Subway is worthy of 2 severely under-portioned tuna subs out of 5.
Jd Gar
Food was decent. Don't accept coupons. Apparently deals are good for everyone else, but not our military.
John Lutz
Definitely still open!
M Parsons
The food and service were above our expectations. I absolutely loved the ambience of this restaurant. Great restaurant to take the family out for lunch.
Always good. The kids love seeing them add what they ask for. We love to walk down there and have lunch.
Cat Barber
Good place to get a quick bite. As always they don't disappoint with their consistency and quality. The location of this subway is right inside the BX, it's to the left when you walk inside, between Dunkin Donuts and Froots. It does get pretty busy during lunch time so get their early to beat the crowd. There is plenty of seating available sharing among the other fast food spots.
Terrible customer service! I realized as I went on to leave this review I am one of many that stated the same issue. The guy behind the counter made me wait for ten minutes as he was prepping other items even though it was well past the time they open and the line was completely set up. When he finally decided to take my order he had a nasty attitude, and I decided not to give this location my business. The owner of this location and subway should be embarrassed to have someone representing their company this way! I will never attempt to go back to this location and suggest if you are reading this to not either.
Bad qustomer service. Waited to 9 am to open and it was 15 minutes after and still setting the kitchen.
It was hard to understand the questions they were asking, and they acted annoyed when I tried to clarify.
Atmosphere: 3
Food: 3
Service: 1
Inside the army base. Public not allowed
Me. Nam who made me a sub has the worst customer service and manners ever. Not coming back not for this service
Remember when Subway used to be good? Like, REALLY good. I can't quite recall the precise year. But I'm fairly certain it was way before 2015. These days (for myself, at least), Subway is more like a last resort giving way to either lack of options, self-imposed frugality, or just plain laziness. The latter of which....I fall under. There's a lot wrong with this place in general, so I won't waste a lot of time going through the 95 reasons why Subway is the lamest sandwich shop in the country right now (IMHO, of course). Speaking to THIS location specifically, however.. The mobile app is dubious, at best. Sure, you can place an order just fine. But good luck getting an accurate status of your order. Because it will never update. In fact, if it wasn't for me sitting my a** directly in front of the place, I'd have never known that the sandwich was sitting right beside the register waiting for me. Meanwhile, the app remained on "order received" or something to that effect. At no point, did it move to "building" or "order ready". Oh, and let's talk about the sandwich itself. This isn't exactly complicated since I only ever get one type of sandwich from here: the tuna. As an avid tuna lover of...more years than I care to count, I'll tell ya ordering from here is like playing Russian Roulette. You never know what you're gonna get. Sometimes, the tuna is mixed almost perfectly. More times than not, it either suffers from too much or not enough mayo. Not to mention, the tuna itself is never seasoned. That's why I make it a point to order salt and pepper on my subs and usually that works out fine. What REALLY gets me is how (unless you explicitly instruct them not to) they'll go ahead and toast the tuna, bread, and cheese all together. Now, I love the idea of a toasted sub (as in toasted bread with the cheese melted over). Just not toasted tuna. Who the hell eats warm tuna salad? I mean, okay. I'm sure someone out there does, I guess. But...c'mon....that's disgusting. The ultimate insult though....would be the lack of meat. Now, I'm sure they do this deliberately so that customers have to order extra meat and ergo, end up inexorably spending extra money. But...here's a bright idea! How about we just put an adequate amount of meat on the sandwich to begin with? And THEN...if someone wants extra meat, they'll actually get...EXTRA. Seriously, the fact that any patron has to order additional meat just to get an adequate adult sized serving is like, precisely the kind of thing a racketeering business would pull. Eh, I guess it works, because people still eat this s**** Myself included. So basically, the mobile ordering is much to be desired, the sandwiches still suck, and there's about a dozen other places that make sandwiches 10 times better. That's always been by beef with Subway (no pun intended). They're okay-ish, but only if you have absolutely no other options nearby and don't wanna drive however many miles to go find a more delectable lunch. This Subway is worthy of 2 severely under-portioned tuna subs out of 5.
Food was decent. Don't accept coupons. Apparently deals are good for everyone else, but not our military.
Definitely still open!
The food and service were above our expectations. I absolutely loved the ambience of this restaurant. Great restaurant to take the family out for lunch.
Great people great food
Restaurantji Recommends
Great people great food
Always good. The kids love seeing them add what they ask for. We love to walk down there and have lunch.
Good place to get a quick bite. As always they don't disappoint with their consistency and quality. The location of this subway is right inside the BX, it's to the left when you walk inside, between Dunkin Donuts and Froots. It does get pretty busy during lunch time so get their early to beat the crowd. There is plenty of seating available sharing among the other fast food spots.
Did not go there
Love steak and cheese