Dunkin'
188 Ayer Rd, Harvard
(978) 547-6171
Recent Reviews
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Preordered with the app. Ready when I drove up...
Atmosphere: 5
Food: 5
Service: 5
Fantastic crew! Fast, clean and kind. Food always done right. One of the best! Thanks to the team.
Atmosphere: 5
Food: 5
Service: 5
They need replace the oven.Everything tastes really bad
Customer service is hit or miss in the drive through. The managers are hostile and dimsissive and the sandwiches are always frozen no matter what you ask for.
Atmosphere: 1
Food: 1
Service: 2
Low customer service performance. Placed an order with the App and went in only to wait for an extended period, not because it was busy (it was not) but because the staff that are supposed to pull orders as they print on the donut order printer chose to ignore it. When I finally got someone's attention, I did not get an apology, I got a shoulder shrug.
Atmosphere: 1
Food: 4
Service: 1
Stop every morning and always greeted with a smile and food is always good! Haven’t had a bad experience.
Atmosphere: 5
Food: 5
Service: 5
Repeat your order twice in the drive through cause they will never get it right the first time. Ordered a sausage egg and cheese and apparently they just heard “egg and cheese” even if the default item on their menu includes sausage.
Not the first time I’ve had shoddy service here in the drive through.
Atmosphere: 3
Food: 3
Service: 1
Really, again? If you ever order anything here at the drive thru, check your order before leaving. They forget things or get it wrong ALL THE TIME.
I'm sad thought this would be my go to dunkin but today they messed up my order so bad. Wrong cheese on my sandwich, didn't add extra egg I paid for and they were out of Cold Brew which I ordered mobile and paid... no apologies just tough luck. I won't come back.
Atmosphere: 5
Food: 1
Service: 1
From the drive-thru window, it was easy to see the bright and clean interior. The young woman who greeted us did so with a friendly smile.
Restaurantji Recommends
Friendly staff and super fast service!
Who doesn't love dunks
We drove by and the service was good the coffee tasting like dirty water... the worst wow!
Food: 2
Service: 3
extremely rude employees
Atmosphere: 1
Food: 1
Service: 1
It's Dunkin, what more can you say.
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