Low customer service performance. Placed an order with the App and went in only to wait for an extended period, not because it was busy (it was not) but because the staff that are supposed to pull orders as they print on the donut order printer chose to ignore it. When I finally got someone's attention, I did not get an apology, I got a shoulder shrug.
Atmosphere: 1
Food: 4
Service: 1
Eflo 28
Stop every morning and always greeted with a smile and food is always good! Haven’t had a bad experience.
Atmosphere: 5
Food: 5
Service: 5
Niall Matthews
Repeat your order twice in the drive through cause they will never get it right the first time. Ordered a sausage egg and cheese and apparently they just heard “egg and cheese” even if the default item on their menu includes sausage.
Not the first time I’ve had shoddy service here in the drive through.
Atmosphere: 3
Food: 3
Service: 1
Dan Dumont
Really, again? If you ever order anything here at the drive thru, check your order before leaving. They forget things or get it wrong ALL THE TIME.
Julian G
I'm sad thought this would be my go to dunkin but today they messed up my order so bad. Wrong cheese on my sandwich, didn't add extra egg I paid for and they were out of Cold Brew which I ordered mobile and paid... no apologies just tough luck. I won't come back.
Atmosphere: 5
Food: 1
Service: 1
Pamela Simmons
From the drive-thru window, it was easy to see the bright and clean interior. The young woman who greeted us did so with a friendly smile.
David N. Precht
Friendly staff and super fast service!
Lisa Joyce
Who doesn't love dunks
Silvania Navarro
We drove by and the service was good the coffee tasting like dirty water... the worst wow!
Always disappointing. Coffee might as well be cafinated pond water.
Atmosphere: 1
Food: 1
Service: 2
Kevin Locke
Always disappointing. Coffee might as well be cafinated pond water.
Atmosphere: 1
Food: 1
Service: 2
Yvonne Stevens
Very clean, friendly, helpful and fast staff. Frappes and croissant is really good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant
Megan McGuire
The store looks beautiful. I'm just kind of thrown by the service. This was our first visit to this location... and I don't know if it was just an off day, but the young woman who served us was really only less (low key) passive aggressive when we tipped her at the end. The drinks were great, but my sandwich pictured here came out burnt. If I ever go back in the future, I hope it was just a one time thing. We're kind of regretting that tip.
Low customer service performance. Placed an order with the App and went in only to wait for an extended period, not because it was busy (it was not) but because the staff that are supposed to pull orders as they print on the donut order printer chose to ignore it. When I finally got someone's attention, I did not get an apology, I got a shoulder shrug.
Atmosphere: 1
Food: 4
Service: 1
Stop every morning and always greeted with a smile and food is always good! Haven’t had a bad experience.
Atmosphere: 5
Food: 5
Service: 5
Repeat your order twice in the drive through cause they will never get it right the first time. Ordered a sausage egg and cheese and apparently they just heard “egg and cheese” even if the default item on their menu includes sausage.
Not the first time I’ve had shoddy service here in the drive through.
Atmosphere: 3
Food: 3
Service: 1
Really, again? If you ever order anything here at the drive thru, check your order before leaving. They forget things or get it wrong ALL THE TIME.
I'm sad thought this would be my go to dunkin but today they messed up my order so bad. Wrong cheese on my sandwich, didn't add extra egg I paid for and they were out of Cold Brew which I ordered mobile and paid... no apologies just tough luck. I won't come back.
Atmosphere: 5
Food: 1
Service: 1
From the drive-thru window, it was easy to see the bright and clean interior. The young woman who greeted us did so with a friendly smile.
Friendly staff and super fast service!
Who doesn't love dunks
We drove by and the service was good the coffee tasting like dirty water... the worst wow!
Food: 2
Service: 3
extremely rude employees
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
It's Dunkin, what more can you say.
Always disappointing. Coffee might as well be cafinated pond water.
Atmosphere: 1
Food: 1
Service: 2
Always disappointing. Coffee might as well be cafinated pond water.
Atmosphere: 1
Food: 1
Service: 2
Very clean, friendly, helpful and fast staff. Frappes and croissant is really good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant
The store looks beautiful. I'm just kind of thrown by the service. This was our first visit to this location... and I don't know if it was just an off day, but the young woman who served us was really only less (low key) passive aggressive when we tipped her at the end. The drinks were great, but my sandwich pictured here came out burnt. If I ever go back in the future, I hope it was just a one time thing. We're kind of regretting that tip.
Atmosphere: 4
Food: 1
Service: 1
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