Staff was abusing and arguing with customers. Service was slow. Will never go to this store again
Atmosphere: 3
Food: 4
Service: 2
Russell Fairhurst
Every slow
Atmosphere: 3
Food: 5
Service: 2
Miranda Kielpinski
Friendly staff , fast food easy location
Atmosphere: 5
Food: 5
Service: 5
Henrique Mendes
Ordered a jelly donut and a large black iced coffee with 3 sugars. Got the donut right away, but after waiting over 20 minutes, I still didn’t get my coffee. I had to leave for work, so I ended up walking out without the drink I paid for. Absolutely unacceptable—especially for something as simple as a black iced coffee. The lack of urgency and poor customer service made this a really frustrating experience. Won’t be returning anytime soon.
Atmosphere: 1
Food: 4
Service: 1
Dottie
Duncan is Duncan Got coffee ☕!
Atmosphere: 3
Food: 3
Service: 3
John F.
I arrived around 1030 am and there was no one in line and the woman behind the counter was making a drink. When she as done she never acknowledged me and started cleaning a machine instead of telling me someone will be with me or please hold on. There were 3 people behind me and she started cleaning for a few minute then went to stock cups and miscellaneous items. What happened to customer service? The worst place I have ever been to! There was no one waiting for a pick up a man out back working on pick ups. I ended up leaving after waiting 5 minute without getting served. Awful experience and piss poor service. I will never return.
Atmosphere: 1
Service: 1
Laura Robertson
Very slow service ordered a couple of iced coffees and bagel with cream cheese and took twenty minutes 3 workers on and only two other people in line several other people still waiting on their order smelled alcohol on server at cash register have also seen workers smoking weed in the parking lot
Atmosphere: 1
Food: 2
Service: 1
David Rasmussen
Store was short staffed and the employees there worked hard to make up for that.
Michael Considine
Ordered online at 9:51 AM on a Thursday (using the app). There was no one in the store at all. I was the only order. There were 3 employees working at the time. I got my order at 10:03. The whole time their ordering machine was beeping and one employee took the slip which printed (my order) and threw it on the ground. Luckily, another employee found it and completed my order eventually.
Atmosphere: 2
Food: 4
Service: 1
Caroline Loftus
I don’t know about you, but every other Dunkin I’ve ever been to has put more bacon on one of these than this. Calling this the standard amount of bacon is comparative to scraping the crumbs they drop on the floor and putting it on this mediocre piece of toast. I know my Dunkin and this isn’t IT :( I love my fellow servers in service, but come on guys.
I am not the biggest fan of dunkins, food kind of sucks
Robin Tat
Always on
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese, Donuts, Muffins, English Muffin, Bottled Water
Patrick Golinski
omg.. at least three people working here, these supposed assistant managers too busy showing her her phone. when you think D D had the worst customer service they just keep going lower.
Staff was abusing and arguing with customers. Service was slow. Will never go to this store again
Atmosphere: 3
Food: 4
Service: 2
Every slow
Atmosphere: 3
Food: 5
Service: 2
Friendly staff , fast food easy location
Atmosphere: 5
Food: 5
Service: 5
Ordered a jelly donut and a large black iced coffee with 3 sugars. Got the donut right away, but after waiting over 20 minutes, I still didn’t get my coffee. I had to leave for work, so I ended up walking out without the drink I paid for. Absolutely unacceptable—especially for something as simple as a black iced coffee. The lack of urgency and poor customer service made this a really frustrating experience. Won’t be returning anytime soon.
Atmosphere: 1
Food: 4
Service: 1
Duncan is Duncan
Got coffee ☕!
Atmosphere: 3
Food: 3
Service: 3
I arrived around 1030 am and there was no one in line and the woman behind the counter was making a drink. When she as done she never acknowledged me and started cleaning a machine instead of telling me someone will be with me or please hold on. There were 3 people behind me and she started cleaning for a few minute then went to stock cups and miscellaneous items. What happened to customer service? The worst place I have ever been to! There was no one waiting for a pick up a man out back working on pick ups. I ended up leaving after waiting 5 minute without getting served. Awful experience and piss poor service.
I will never return.
Atmosphere: 1
Service: 1
Very slow service ordered a couple of iced coffees and bagel with cream cheese and took twenty minutes 3 workers on and only two other people in line several other people still waiting on their order smelled alcohol on server at cash register have also seen workers smoking weed in the parking lot
Atmosphere: 1
Food: 2
Service: 1
Store was short staffed and the employees there worked hard to make up for that.
Ordered online at 9:51 AM on a Thursday (using the app). There was no one in the store at all. I was the only order. There were 3 employees working at the time. I got my order at 10:03. The whole time their ordering machine was beeping and one employee took the slip which printed (my order) and threw it on the ground. Luckily, another employee found it and completed my order eventually.
Atmosphere: 2
Food: 4
Service: 1
I don’t know about you, but every other Dunkin I’ve ever been to has put more bacon on one of these than this. Calling this the standard amount of bacon is comparative to scraping the crumbs they drop on the floor and putting it on this mediocre piece of toast. I know my Dunkin and this isn’t IT :( I love my fellow servers in service, but come on guys.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Got sick from the coffee here
Atmosphere: 1
Food: 1
Service: 3
Definitely very slow here. I wouldn’t come here if I was in a rush before work. It’s hit or miss here.
Parking: Parking on either side of building.
Wheelchair accessibility: Spots right next to ramp
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Coolatta, Everything Stuffed Bagel Minis, Sweet Black Pepper Breakfast Sandwich, Bagels
I am not the biggest fan of dunkins, food kind of sucks
Always on
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese, Donuts, Muffins, English Muffin, Bottled Water
omg.. at least three people working here, these supposed assistant managers too busy showing her her phone. when you think D D had the worst customer service they just keep going lower.
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