Food took forever, which no longer makes this place a “fast food” restaurant. There was no coke in any of the machines and I was not told that when I order my drink. The place was filthy! Not one single table was clean! The floors was full or food and trash. Worst five guys I have ever been to. Will go to another location next time.
Parking: Plenty of free parking spaces.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Cheeseburger
Eric Ramsdell
The restaurant was empty but it still took 20 minutes to make a couple burgers. They forgot the cheese on my double bacon with cheese so I gave it back. Instead of making a new one the kid just shuffled some cheese into the burger and handed it back. What kind of lazy service is that? Not only that the bacon tasted burned and old. They also forgot to make my shake and I had to ask twice for them to make it. Mind you, this was all infront of the manager who was completely indifferent to the situation. Y'all are throwing. What a terrible five guys.
Atmosphere: 3
Food: 1
Service: 1
Juan Rodriguez
The hamburger person we ate was right there, very bad service and they serve you with bad gestures if you don't speak English
A L
Absolute disaster location, from all points of view!
Atmosphere: 1
Food: 1
Service: 1
Sujennys Nin Ramirez
Excellent ? ?
Atmosphere: 5
Food: 5
Service: 5
Dreamboat MacGillicutty
I think far too many reviewers below are being far too nice to the crew of misfits here. The service and atmosphere were just okay. Food was absolutely lacking at this location. Fries were clearly cooked in old oil (company cheaping out on oil replacement, lazy workers) as they came out looking dark brown and burnt, which is not how properly cooked fries are supposed to look or taste. The burger was good but not great, the bun was soggy, the mayo was super runny, which means it's old and separated! Gross! I like other Five Guys, but the people at this location in Haverhill off RT. 125N need to step it up when it comes to quality, considering it's $20 for a burger and fries WITHOUT a drink or shake. Step it up or find new jobs.
Vegetarian options: You will eat the meat.
Dietary restrictions: Don't overeat.
Parking: There's a small lot in front but, a very strange exit it's right in front of MA/NH RT. 125 and shares five intersections so getting out is treacherous when busy s be very careful.
Kid-friendliness: Just let them loose, thriw peauts at the staff, who needs discipline or consequences.
Wheelchair accessibility: Yes.
Atmosphere: 3
Food: 2
Service: 2
Marcelo Kopper
Milkshake machine ia down all the time.
Food: 1
shawn akerblom
Ordered last Saturday right before they closed ( before anybody says it i know im the a****le ) and my food was not correct. Went back tonight and the manager remembered me. I forget her name but she is amazing and so is her crew!!!!!! She apologized and correct the issue with no issue!!!!! Will 100% go back!!! Thank you to everyone who works at the 5Guys in Haverhill.
Chris Horvath
Delicious hamburgers and fries. 40 dollars for 2 people. You make the call..
Atmosphere: 2
Food: 5
Service: 4
Recommended dishes: Five Guys Style, Fries, Cheeseburger
Roiner De deleon
I have seen that the service that some employees give to the costumers it’s bad and the attitude that’s they have cooking it’s not it……
5 guy is the best quick food hamburgers our there. We ordered and the food came out fast, hot and edible as opposed to most drive thru establishments. 5 guys will always be my #1 quick food burger joint by far.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Five Guys Style, Fries, Hamburger
Julian Malcolm
Five guys burgers and fries
Atmosphere: 5
Food: 5
Service: 5
Rob Mildish
Ordered online and food was ready approximately 10 minutes later than online time provided. Service was a plus for fast food restaurant but communication was lacking as the staff’s focus was on getting food produced. For a fast food burger, Five Guys is one of the best in my opinion. Interestingly the burgers were over cooked compared to all other Five Guys I have eaten at. But it made them less greasy and the flavor was still very good.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fries
Brian Lavender
When you want to step it up a notch, you'll find caviar, prime meats, and more.
Atmosphere: 5
Food: 5
Service: 5
Karen Finn (KT Finn)
Food made to order. Never wrong as far as I'm concerned. Pleasant workers
Food took forever, which no longer makes this place a “fast food” restaurant. There was no coke in any of the machines and I was not told that when I order my drink. The place was filthy! Not one single table was clean! The floors was full or food and trash. Worst five guys I have ever been to. Will go to another location next time.
Parking: Plenty of free parking spaces.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Cheeseburger
The restaurant was empty but it still took 20 minutes to make a couple burgers. They forgot the cheese on my double bacon with cheese so I gave it back. Instead of making a new one the kid just shuffled some cheese into the burger and handed it back. What kind of lazy service is that? Not only that the bacon tasted burned and old. They also forgot to make my shake and I had to ask twice for them to make it. Mind you, this was all infront of the manager who was completely indifferent to the situation. Y'all are throwing. What a terrible five guys.
Atmosphere: 3
Food: 1
Service: 1
The hamburger person we ate was right there, very bad service and they serve you with bad gestures if you don't speak English
Absolute disaster location, from all points of view!
Atmosphere: 1
Food: 1
Service: 1
Excellent ? ?
Atmosphere: 5
Food: 5
Service: 5
I think far too many reviewers below are being far too nice to the crew of misfits here. The service and atmosphere were just okay. Food was absolutely lacking at this location. Fries were clearly cooked in old oil (company cheaping out on oil replacement, lazy workers) as they came out looking dark brown and burnt, which is not how properly cooked fries are supposed to look or taste. The burger was good but not great, the bun was soggy, the mayo was super runny, which means it's old and separated!
Gross!
I like other Five Guys, but the people at this location in Haverhill off RT. 125N need to step it up when it comes to quality, considering it's $20 for a burger and fries WITHOUT a drink or shake. Step it up or find new jobs.
Vegetarian options: You will eat the meat.
Dietary restrictions: Don't overeat.
Parking: There's a small lot in front but, a very strange exit it's right in front of MA/NH RT. 125 and shares five intersections so getting out is treacherous when busy s be very careful.
Kid-friendliness: Just let them loose, thriw peauts at the staff, who needs discipline or consequences.
Wheelchair accessibility: Yes.
Atmosphere: 3
Food: 2
Service: 2
Milkshake machine ia down all the time.
Food: 1
Ordered last Saturday right before they closed ( before anybody says it i know im the a****le ) and my food was not correct. Went back tonight and the manager remembered me. I forget her name but she is amazing and so is her crew!!!!!! She apologized and correct the issue with no issue!!!!! Will 100% go back!!! Thank you to everyone who works at the 5Guys in Haverhill.
Delicious hamburgers and fries. 40 dollars for 2 people. You make the call..
Atmosphere: 2
Food: 5
Service: 4
Recommended dishes: Five Guys Style, Fries, Cheeseburger
I have seen that the service that some employees give to the costumers it’s bad and the attitude that’s they have cooking it’s not it……
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
5 guy is the best quick food hamburgers our there. We ordered and the food came out fast, hot and edible as opposed to most drive thru establishments. 5 guys will always be my #1 quick food burger joint by far.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Five Guys Style, Fries, Hamburger
Five guys burgers and fries
Atmosphere: 5
Food: 5
Service: 5
Ordered online and food was ready approximately 10 minutes later than online time provided. Service was a plus for fast food restaurant but communication was lacking as the staff’s focus was on getting food produced. For a fast food burger, Five Guys is one of the best in my opinion. Interestingly the burgers were over cooked compared to all other Five Guys I have eaten at. But it made them less greasy and the flavor was still very good.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fries
When you want to step it up a notch, you'll find caviar, prime meats, and more.
Atmosphere: 5
Food: 5
Service: 5
Food made to order. Never wrong as far as I'm concerned. Pleasant workers
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Dog, Grilled Cheese, Fries, Strawberry Milkshake
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