I sat at the drive thru ordering station for 15 minutes and then pulled up to the window expecting to get someone’s attention and a worker just walked by and looked at me.
Atmosphere: 1
Food: 1
Service: 1
Henry
This location is by far the worst in the area. They constantly cannot do their job which should be very simple. It's a pretty basic thing. Just follow what's on the order. If an item isn't available they should be notifying the customer instead of just putting whatever they want in the bag. They're also very rude.
Atmosphere: 5
Food: 3
Service: 1
king Jerry
Great service, very responsive, respectful and great customer service skills.
Atmosphere: 5
Food: 5
Service: 5
Veronica D
Why is it that McDonald’s seem to never have Hot Chocolate? Or the machine is broken??? This has happened in the last few times I’ve tried to order. In various outlets. 7MRW-HPZ7-NCCC
Elijah Wong
Creepy Employees, always staring at the customers
Roland Thibault
All went well
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Big Mac, French Fries
Abbas Alnaw
This guy with a goatee at the second window at 2:50 am was just sitting there and he saw me i had a mobile order he just sat there on his phone while i had my window down for 10 mins waiting for him to respond he finally decided to help me and walked up to me Nodding his head like i was doing something wrong how is the company allowing this to happen im leaving work just now and he is like that in the clock whats mcdonalds say in this?
Service: 1
P9744OXrobertt
Simply the worst McDonald’s I’ve ever visited , waiting time disgraceful and food always cold orders messed up , no organisation no one knows what they should be doing. Avoid
john dicker
Nice folks on all local mcdonalds. Great folks in methuen.
However, the one in salisbury mass has a very nasty manager. You need to train him to have patience and manners.
Ty John
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac
sharonpY2066WF
Easily the worst McDonalds I have ever visited. Waited a long time for a McDonalds to come to our town. There were a lot of teething problems at first, but these are to be expected. A few months down the line, there is never food available at the window. Always have to park in a bay to wait for food, 20 minutes is the least amount of time we have waited. Food is luke warm when it arrives and order is very rarely correct, always something missing and have to go to window to complain. Manager just tells you they are extremely busy even when there is no one in there. Won’t be visiting this branch again, would sooner drive 30 minutes to our next nearest restaurant.
After paying for the meal we were told food not ready and to wait in a collection bay. These were all occupied so we had to park in the main car park as did several other vehicles behind us. The food was very slow to arrive as staff were having to walk into car park with orders and find the customers. Not exactly a drive through! However Deliveroo and Uber Eats seemed to be able to collect their orders faster. Maybe they get priority? On a more positive note the food was excellent and compared favourably with other McDonalds. Service just needs to be properly organised.
B5784CKsophieg
I went with my family to Haverhill McDonald’s what opened 4 weeks ago they ran out of normal Coca Cola,Diet Coke and Coke Zero they haven’t had this for 4 weeks absolutely appalling and needs to sort these problems out
I sat at the drive thru ordering station for 15 minutes and then pulled up to the window expecting to get someone’s attention and a worker just walked by and looked at me.
Atmosphere: 1
Food: 1
Service: 1
This location is by far the worst in the area. They constantly cannot do their job which should be very simple. It's a pretty basic thing. Just follow what's on the order. If an item isn't available they should be notifying the customer instead of just putting whatever they want in the bag. They're also very rude.
Atmosphere: 5
Food: 3
Service: 1
Great service, very responsive, respectful and great customer service skills.
Atmosphere: 5
Food: 5
Service: 5
Why is it that McDonald’s seem to never have Hot Chocolate? Or the machine is broken??? This has happened in the last few times I’ve tried to order. In various outlets. 7MRW-HPZ7-NCCC
Creepy Employees, always staring at the customers
All went well
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Big Mac, French Fries
This guy with a goatee at the second window at 2:50 am was just sitting there and he saw me i had a mobile order he just sat there on his phone while i had my window down for 10 mins waiting for him to respond he finally decided to help me and walked up to me Nodding his head like i was doing something wrong how is the company allowing this to happen im leaving work just now and he is like that in the clock whats mcdonalds say in this?
Service: 1
Simply the worst McDonald’s I’ve ever visited , waiting time disgraceful and food always cold orders messed up , no organisation no one knows what they should be doing. Avoid
Nice folks on all local mcdonalds. Great folks in methuen.
However, the one in salisbury mass has a very nasty manager. You need to train him to have patience and manners.
Ty
John
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac
Easily the worst McDonalds I have ever visited. Waited a long time for a McDonalds to come to our town. There were a lot of teething problems at first, but these are to be expected. A few months down the line, there is never food available at the window. Always have to park in a bay to wait for food, 20 minutes is the least amount of time we have waited. Food is luke warm when it arrives and order is very rarely correct, always something missing and have to go to window to complain. Manager just tells you they are extremely busy even when there is no one in there. Won’t be visiting this branch again, would sooner drive 30 minutes to our next nearest restaurant.
Restaurantji Recommends
Very good place
Parking: Very good place, there is always parking
Fast courteous service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Mcmuffin
After paying for the meal we were told food not ready and to wait in a collection bay. These were all occupied so we had to park in the main car park as did several other vehicles behind us. The food was very slow to arrive as staff were having to walk into car park with orders and find the customers. Not exactly a drive through! However Deliveroo and Uber Eats seemed to be able to collect their orders faster. Maybe they get priority? On a more positive note the food was excellent and compared favourably with other McDonalds. Service just needs to be properly organised.
I went with my family to Haverhill McDonald’s what opened 4 weeks ago they ran out of normal Coca Cola,Diet Coke and Coke Zero they haven’t had this for 4 weeks absolutely appalling and needs to sort these problems out
Bad, not good
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