Standing alone in line forever, 4 employees just chatting...no one took my order. I walked away. Bad.
Jose G.
Service is awful don't even talk about the drinks they are awful disgusting the place should not be running they never have anything the staff don't even know what they are doing also rude at the same time
Stacey L
Absolutely abysmal service. The girl who works the front is awful, has zero knowledge of the product, consistently makes mistakes and has charged me double twice now. Half the time they don’t have what you ask for and asking for alternatives is like pulling teeth.Parking: Under construction
Atmosphere: 1
Food: 1
Service: 1
jade raven
Do not waste your time going to the Starbucks, the girls that work behind the counter are some of the rudest people I've ever come across. They charge me $8 for a coffee and refuse to make it the right way and not because of an honest mistake but because they simply just don't listen to me when I order it all they listen to is the kind of coffee it is. They don't listen to how I want it made. And then when I ask them to fix it they give me the worst attitude about it like it's my fault that they messed it up. Save yourself the trouble and just drive to the plaistow Starbucks, even though that one's only open till 3:30 in the afternoon. The one in plaistow also charges $2 less for a coffee. I assure you this Starbucks is not worth the aggravation or the wasted money.
Atmosphere: 1
Service: 1
rebekah robinson
Every time we go to this location’s drive through, we end up waiting for SO long. It’s noticeably longer than any other Starbucks drive through. Not sure if they are just constantly understaffed, but it seems to be isolated to this Starbucks specifically. They are very friendly once you get to the window, but it doesn’t make up for the extremely long wait times.
Asia Alayed
Awful customer care poor quality drinks and soon expensive
Marializ E.
i was at this starbucks a couple of minutes ago. There was a short hair brunette and a medium blonde hair girl. the blonde girl was very nice and shy you could tell she was new, but the other girl working was something else. fist the brunette girl told the blonde girl to walk away from the register even though there was people, she also gave me a cinnamon cold brew instead of a caramel crunch ribbon frappe with cream, then i nice repeated to her the order that she messed up and she put her hand right in front of my face to shush me. starbucks please show your employees some manners. I work a t a taco bell near there and we have way more clients that they do at that shop and we wont never dare do something like that. fix your service. one day that girl will come across the wrong person and it wont be nice for her. the place was very calm and there wasnt many people so there is no need for her to be rude and impatient.
estephany berroa
The Starbucks employee was extremely rude. Never going there again.
Grace Sullivan
Is feels good
Amanda Whitney
I never go to Starbucks. Ever ! However I stopped in briefly on 7/14/22 @ around 4 pm to a lovely young lady and a nice young man working. Both on the tall side. I was served a strawberry acai drink and they were so helpful and kind. I will definitely be back because of their impeccable service. I have a hearing problem so I wasn't able to catch their names when I asked but I would just like to say thank you so much to both of them ? I work close by at a large establishment and will make sure to tell my coworkers to go there more often as well.
The staff on 4.9 afternoon was extremely kind and efficient! Drinks were on point and they were very considerate of my time and business.
Lexie M.
Great customer service. Had a detailed drink order and was nice about it. Very kind at the window and attentive. Always had a good experience at this location never rude or have attitude like other locations.
Maura Callahan
This location is usually pretty good but not today ?
Tina H.
Half a cup of hot chocolate? Seriously for the price the cup is half full!!!! Absolutely rip off
Standing alone in line forever, 4 employees just chatting...no one took my order. I walked away. Bad.
Service is awful don't even talk about the drinks they are awful disgusting the place should not be running they never have anything the staff don't even know what they are doing also rude at the same time
Absolutely abysmal service. The girl who works the front is awful, has zero knowledge of the product, consistently makes mistakes and has charged me double twice now. Half the time they don’t have what you ask for and asking for alternatives is like pulling teeth.Parking: Under construction
Atmosphere: 1
Food: 1
Service: 1
Do not waste your time going to the Starbucks, the girls that work behind the counter are some of the rudest people I've ever come across. They charge me $8 for a coffee and refuse to make it the right way and not because of an honest mistake but because they simply just don't listen to me when I order it all they listen to is the kind of coffee it is. They don't listen to how I want it made. And then when I ask them to fix it they give me the worst attitude about it like it's my fault that they messed it up. Save yourself the trouble and just drive to the plaistow Starbucks, even though that one's only open till 3:30 in the afternoon. The one in plaistow also charges $2 less for a coffee. I assure you this Starbucks is not worth the aggravation or the wasted money.
Atmosphere: 1
Service: 1
Every time we go to this location’s drive through, we end up waiting for SO long. It’s noticeably longer than any other Starbucks drive through. Not sure if they are just constantly understaffed, but it seems to be isolated to this Starbucks specifically. They are very friendly once you get to the window, but it doesn’t make up for the extremely long wait times.
Awful customer care poor quality drinks and soon expensive
i was at this starbucks a couple of minutes ago. There was a short hair brunette and a medium blonde hair girl. the blonde girl was very nice and shy you could tell she was new, but the other girl working was something else. fist the brunette girl told the blonde girl to walk away from the register even though there was people, she also gave me a cinnamon cold brew instead of a caramel crunch ribbon frappe with cream, then i nice repeated to her the order that she messed up and she put her hand right in front of my face to shush me. starbucks please show your employees some manners. I work a t a taco bell near there and we have way more clients that they do at that shop and we wont never dare do something like that. fix your service. one day that girl will come across the wrong person and it wont be nice for her. the place was very calm and there wasnt many people so there is no need for her to be rude and impatient.
The Starbucks employee was extremely rude. Never going there again.
Is feels good
I never go to Starbucks. Ever ! However I stopped in briefly on 7/14/22 @ around 4 pm to a lovely young lady and a nice young man working. Both on the tall side. I was served a strawberry acai drink and they were so helpful and kind. I will definitely be back because of their impeccable service. I have a hearing problem so I wasn't able to catch their names when I asked but I would just like to say thank you so much to both of them ? I work close by at a large establishment and will make sure to tell my coworkers to go there more often as well.
Restaurantji Recommends
The staff on 4.9 afternoon was extremely kind and efficient! Drinks were on point and they were very considerate of my time and business.
Great customer service. Had a detailed drink order and was nice about it. Very kind at the window and attentive. Always had a good experience at this location never rude or have attitude like other locations.
This location is usually pretty good but not today ?
Half a cup of hot chocolate? Seriously for the price the cup is half full!!!! Absolutely rip off
Super convenient and great service?