Domino's Pizza
227 Plymouth St, Holbrook
(781) 805-8100
Recent Reviews
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Ordered a couple pizzas on the app from this location and had to cancel the order after waiting 2 and a half hours without even being sent out on delivery. Called to cancel the order and they ignored my number, then called with a different phone and they answered. Even when we called about the order they were rude and didn’t offer anything to compensate. Even after all that they didn’t bother telling the delivery driver that we canceled the order and they showed up with the pizza anyway, don’t know what poor service they’ve got going on at this location but clearly they need better management.
Atmosphere: 1
Food: 1
Service: 1
took them 45 minutes just to put my singular 12 inch pizza in the oven. not to deliver it. to put it in the oven.
Food: 4
Service: 1
Took forever to get through to someone to place a order.
Atmosphere: 1
Food: 1
Service: 1
Waited over an hour and 20 minutes for my order horrible customer service no one picks up the phones out there food was not even hot
Atmosphere: 1
Food: 1
Service: 1
I ordered a pasta & it was half way eaten with the used fork inside. Dont even want my money back.. im not ordering from here again. Disgusting.
Food: 1
Service: 1
The pizza was horrible it had no tomato sauce whatsoever and was loaded with extra cheese that I did not ask for, it was really awful
Food: 1
Service: 3
I decided to order pizza today, was in a craving mood for domino’s. I ordered what was going around trending off of tiktok and as soon as I got the food delivered, I was SATISFIED! It was cooked to a really good crisp and the flavor did not disappoint. I want to thank the employees for their great work :)
Food: 5
driver was outside for an hour and never delivered the order, when you call they just don't pick up the phone
Atmosphere: 1
Food: 1
Service: 1
Always tastes like Domino's and is delivered to me by them..... Great job!!!
Wheelchair accessibility: Gots a ramp..
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Deluxe Pizza
The last 3-4 times I've ordered from this location, the dough for the pizza and the parmesan bites is raw. I kept ordering because I love Dominos and I was hoping they'd finally listen to my "well done" request, but they never do. The delivery drivers are great, very nice. I'm tired of getting raw dough every single time though.
Atmosphere: 3
Food: 1
Service: 5
Recommended dishes: Lava Cake
Restaurantji Recommends
The service was crappy,the attendant taking orders knows nothing about their products,and without a dought worst pizza I ever have bought.Most went in the trash would never buy anything their again.
Atmosphere: 1
Food: 1
Service: 1
I have ordered from various branches in the area and have consistently received similar pizzas with the same recipe. However, the pizza I received from this particular store was the worst I have encountered.
My pizza, which I specifically requested to have extra sauce, arrived with the dough completely raw. When I called the store to report this issue, the manager, whom I believe was named Mir or Mira, told me that because I added extra sauce, the pizza might be undercooked. According to him, if I wanted the pizza fully cooked, I should have ordered it without extra sauce.
This explanation is perplexing and unacceptable. The basic expectation for any pizza is that it should be properly cooked, regardless of the toppings or extra sauce. It is shocking that a manager would place the blame on a customer for the pizza being undercooked rather than addressing the cooking issue.
I have always associated Dominos with fast, convenient, While I do not expect gourmet quality from a pizza priced around ten dollars, I do expect it to be properly cooked and safe to eat. This experience has severely impacted my perception of your brand.
I kindly request that you look into this matter and address the training and quality control issues at this location. I would appreciate a response regarding how you intend to prevent such issues in the future
Atmosphere: 1
Food: 1
Service: 1
I am very disappointed in my order from this location. It will unfortunately be my last. Ordered the jalepeno pineapple chicken and it did not look appetizing at all. There was cheese everywhere and there were maybe 2 jalapeno slices on it. I also ordered two cups of mango habanero sauce and instead received two cups of sweet icing for cinnamon sticks I did not order. If it was not so late I definitely would have called directly. very disappointed.
Ordered 2 pizzas and wings. Took an hour and a half for delivery. Food arrived ice cold. Pizza was missing toppings. Won’t order dominos again it’s trash now
Food: 1
Service: 1
I also ordered a pizza and they delivered it to the wrong address and refused to give a refund or send a replacement pizza and was completely rude and hung up on me. I delivered from here and the driver was rude and throw the boxes of pizza on the ground in front of me they were clearly raciest. I wouldn’t eat here if you don’t wanna spit in your food or have it thrown to the ground.
Service: 1
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