I went into the Dunkin in Holbrook on Franklin Street, needless to say my sister and I were not happy. we went in to order our meal and there were 4 employees doing on line orders . We stood there for 15 min waiting for someone, anyone to acknowledge our presence. Guess what DD No One Did. None of them looked up to even say be right with you. It was between 12 and 12:30. As a valued customers this should NVR had happened .so my sister and I went out and went through the drive through. 5 cars deep and that went faster than standing in line to be waited on. DD I no you can do better. But my question is why was there 4 employees doing on line orders an No one acknowledging us. As a person who works with the public also I no how important it is to make ever valued customer feel in important. Ya NOT HERE !! Great job I won't be back. You no there is a saying your only as good as your happy customer. My sister and I were definitely not happy!!!!!
Atmosphere: 1
Food: 1
Service: 1
Theresa norton
Excellent service.
Atmosphere: 5
Food: 5
Service: 5
Shannon Butler
They never get my order correct and have an attitude when I ask them to correct it. Hiq hard is it to make a coffee with milk.
Atmosphere: 3
Food: 1
Service: 2
Mark Gallagher
As a new employee I’ve had no real training in over 5/6 shifts. The chemistry between employees is all whispers unless you are considered “in”. I hear more complaints from a grown man over people being “in his way” as opposed to customer complaints. I have not received any tips whatsoever, no wonder why the store is the slowest of all they own. I’ll continue to do my job. However, I’m a realist and this Dunkin hasn’t showed much quality in my eyes.
Atmosphere: 1
Food: 1
Service: 1
Ivanna Depina
How do I get in contact with manger ?
Bryan Conklin
I guess if you don't order what you want EXACTLY the way they want you get whatever they want to give you.I guess it's the new starbucks!! The entitlement and self righteousness of the staff was astounding. How about get off your soapbox and get peoples orders correct and lose the holier than thou attitude!!Maybe lose the ideology decals in the windows as well......
Atmosphere: 1
Food: 3
Service: 1
paul torrey
I love this Cumbys staff is great I love there coffee cheap and you get it the way you want there fast food is ok if you need a quick bite
Joe
I shall say I have never been to a more rude Dunkin I’m life. I asked for water and did not receive thall six waters. I went to the Dunkin down street from my residence and they gave my waters for free I walked back into this Dunkin and one very rude worker yelled at me saying I do not own the store and I shall keep it down. I felt endangered and the way he glanced at me made my depression go all the way up therefore I shall give this horror house a .01 rating. I shall be taking my business elseware. I am also making a complaint about the employees because of their working attitude one worker with a luivitton mask yelled at me and made feel endangerd. I am done goodridden to this facility.??
Parking: They have a drive-through that is more efficient than going inside
Wheelchair accessibility: Auto door and low threshold
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Bagels, Donuts, Assorted Half Dozen or Dozen Donuts
Dora Gang on top
I shall say I have never been to a more rude Dunkin I’m life. I asked for water and did not receive thall six waters. I went to the Dunkin down street from my residence and they gave my waters for free I walked back into this Dunkin and one very rude worker yelled at me saying I do not own the store and I shall keep it down. I felt endangered and the way he glanced at me made my depression go all the way up therefore I shall give this horror house a .01 rating. I shall be taking my business elseware. I am also making a complaint about the employees because of their working attitude one worker with a luivitton mask yelled at me and made feel endangerd. I am done goodridden to this facility.??
No respect & makes coffees wrong
Food: 4
Service: 1
food was good
Atmosphere: 5
Food: 5
Service: 5
I went into the Dunkin in Holbrook on Franklin Street, needless to say my sister and I were not happy. we went in to order our meal and there were 4 employees doing on line orders . We stood there for 15 min waiting for someone, anyone to acknowledge our presence. Guess what DD No One Did. None of them looked up to even say be right with you. It was between 12 and 12:30. As a valued customers this should NVR had happened .so my sister and I went out and went through the drive through. 5 cars deep and that went faster than standing in line to be waited on. DD I no you can do better. But my question is why was there 4 employees doing on line orders an No one acknowledging us. As a person who works with the public also I no how important it is to make ever valued customer feel in important. Ya NOT HERE !! Great job I won't be back. You no there is a saying your only as good as your happy customer. My sister and I were definitely not happy!!!!!
Atmosphere: 1
Food: 1
Service: 1
Excellent service.
Atmosphere: 5
Food: 5
Service: 5
They never get my order correct and have an attitude when I ask them to correct it. Hiq hard is it to make a coffee with milk.
Atmosphere: 3
Food: 1
Service: 2
As a new employee I’ve had no real training in over 5/6 shifts. The chemistry between employees is all whispers unless you are considered “in”. I hear more complaints from a grown man over people being “in his way” as opposed to customer complaints. I have not received any tips whatsoever, no wonder why the store is the slowest of all they own. I’ll continue to do my job. However, I’m a realist and this Dunkin hasn’t showed much quality in my eyes.
Atmosphere: 1
Food: 1
Service: 1
How do I get in contact with manger ?
I guess if you don't order what you want EXACTLY the way they want you get whatever they want to give you.I guess it's the new starbucks!! The entitlement and self righteousness of the staff was astounding. How about get off your soapbox and get peoples orders correct and lose the holier than thou attitude!!Maybe lose the ideology decals in the windows as well......
Atmosphere: 1
Food: 3
Service: 1
I love this Cumbys staff is great I love there coffee cheap and you get it the way you want there fast food is ok if you need a quick bite
I shall say I have never been to a more rude Dunkin I’m life. I asked for water and did not receive thall six waters. I went to the Dunkin down street from my residence and they gave my waters for free I walked back into this Dunkin and one very rude worker yelled at me saying I do not own the store and I shall keep it down. I felt endangered and the way he glanced at me made my depression go all the way up therefore I shall give this horror house a .01 rating. I shall be taking my business elseware. I am also making a complaint about the employees because of their working attitude one worker with a luivitton mask yelled at me and made feel endangerd. I am done goodridden to this facility.??
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Store very cleaN
Atmosphere: 5
Food: 5
Service: 5
Great service and coffee.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
The basic
Atmosphere: 4
Food: 4
Service: 4
It's DunkinThey are pretty much all the same
Parking: They have a drive-through that is more efficient than going inside
Wheelchair accessibility: Auto door and low threshold
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Bagels, Donuts, Assorted Half Dozen or Dozen Donuts
I shall say I have never been to a more rude Dunkin I’m life. I asked for water and did not receive thall six waters. I went to the Dunkin down street from my residence and they gave my waters for free I walked back into this Dunkin and one very rude worker yelled at me saying I do not own the store and I shall keep it down. I felt endangered and the way he glanced at me made my depression go all the way up therefore I shall give this horror house a .01 rating. I shall be taking my business elseware. I am also making a complaint about the employees because of their working attitude one worker with a luivitton mask yelled at me and made feel endangerd. I am done goodridden to this facility.??
Atmosphere: 1
Food: 1
Service: 1
Loading...