Pibonan

462 N Franklin St, Holbrook
(781) 885-7767

Recent Reviews

Sort by
Johny Lopez

I don't know where to start because there are too much for me to say, first of all, I have been coming to this place for a period of time, it is mostly my Sundays spot to bring my family after church. The reason that I choose to leave this feedback because I FEEL like it is time for me to give them a feedback 😊!
To continue, I congratulate these people for the hard work that they have been putting to keep up with running this place, bravo. On the other hand, I would like to give you guys an advice base the the type of review that you guys are getting, I hope you guys use these good and bad comments to motive yourself and your teams! Do not let people get you distracted

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fried Goat, Lemonade Homemade Haitian Style, Passion Fruit

Marie C Senecharles

Me writinga review is crazy. I usually take my L and move on, but this experience was beyond me.

Firstly, forcing people to use Zelle or pay with cash in this day and age is beyond crazy, because you don't know how to manage the financial aspect of your business and fraud.
Understandably, nobody likes to get scammed, but customers should not have to suffer for your convenience. Hire someone to deal with fraud or ask for ID with a card. Every business deals with issues like this and handles them in-house.

The drinks are gross, tasting like syrup and alcohol. Your server is the same person mixing your drinks, which is unsafe because they do not use measurements or are aware of what they are doing (watched our server make our drinks.) explains the taste.

The food is super mid and takes forever. The workers are unsure of what they are doing and appear intimidated by whoever manages the place. She literally said she will get fired if she returns food that includes an item a member of our party can't consume (we informed them of this ahead of time).

Overall, this seems to be something done for money and not what it is hyped up to be, lacking love and passion.

Atmosphere: 1

Food: 1

Service: 1

G. D. KINKEAD

The service is so slow!!!

Atmosphere: 4

Food: 4

Service: 1

kevan silva

Am a Uber driver and all 4 or 5 times I've picked up orders here it takes 40 to 45 mins, I'm here now I purposely waited in the car 20 mins and they still haven't got the food, the kitchen stuff should be fired ASAP, if your a Uber or doordash driver beware don't pick up food from this establishment.

Service: 1

salit397

I order 1 hour ahead of time before getting there and ended up waiting 2 hours for patty and it wasn’t exactly what i requested just sucks that i know the food can be good but service just doesn’t match

Atmosphere: 3

Food: 3

Service: 1

Pakman Jean (Jay)

Food was good and place was great thank you

Atmosphere: 5

Food: 5

Service: 5

Kelitha Francois

The phone number provided is unreachable

Ben Rivera

Food was incredibly good! Service was both fast, kind, and knowledgeable. Their drinks are incredibly good too!

My wife and I are coming back next chance we get!

Atmosphere: 5

Food: 5

Service: 5

Jinine Smith

Food is good there, but Customer service is horrible. They lie about having food that you want. And tonight I made a order for $24 and got mostly fat for pork

Atmosphere: 3

Food: 4

Service: 1

Jim Fedler Michel

Good Haitian food.

Atmosphere: 5

Food: 5

Service: 4

Anthony Pettijohn

Will never order here again the do not speak English they are rude ! I tried to order my food the lady said I never ordered there before she kept asking for my number I only repeated to her 10x just for to still not understand so I said your telling me I can’t order unless I ordered before ?! She said can you please give me your number again then puts me on hold without telling me and hung up terrible terrible customer service!

Atmosphere: 1

Food: 1

Service: 1

Nathaniel Johnson

Great food, great service! Wait times are a little bit long because they’re making their food from scratch. It’s well worth it. My favorite is the curry goat it’s amazing.

Atmosphere: 5

Food: 5

Service: 5

Cee Mar

It's always busy there for a reason, the food is top tier, especially the legumes and rice

Atmosphere: 5

Food: 5

Service: 5

Emmanuel Fleurine

If you like tasty Haitian good, avoid. Now it is just expensive and that's all. You won't get your fill in taste or amount of food for your 💵. If you have to order go medium don't brother with a large

Atmosphere: 3

Food: 1

Service: 2

Gabrielle B.

I would like to thank Pi Bon An for providing me with an AMAZING experience for my birthday! The food was well seasoned and came to me fresh and hot. The servers were very kind and helpful, and the drinks were delicious! 10/10 I recommend this restaurant to anyone who wants a high quality experience of Haitian food!

Atmosphere: 5

Food: 5

Service: 5

Loading...