Terrible service, one of the girl inside wearing gloves to do everything including pick up money and touch the cashier screen,then with the same gloves she directly picked the donuts for me WITHOUT using any tissue like other Dunkin, I told her it’s not clean. Without any apologize she is not happy . Even the manager is rude,Horrible people and service here. They even don’t want to say sorry. I always go to Ashland store.I will never go to this Hopkinton location again.
J R
Consistently give me cold soft hash browns. Idk why i even go there….. few days later went back they had nice looking donuts in case, asked for a Boston cream, they go to donuts somewhere else in store and give the tiniest Boston cream donut I’ve ever seen. This location is a joke
Atmosphere: 1
Food: 1
Service: 1
Annemarie Day
No everything bagels. Orders coffees light with sweetener. Girl gave me coffees with BLACK. Asked for her to please make it light with cream. She didn't understand. Had to call over a manager just to get cream added and gave me attitude. Maybe speaking and understanding English would've helped.
Atmosphere: 4
Food: 5
Service: 1
Brian Moore
I have never had a food order take less than 20 minutes. They frequently run out of ingredients and they will wait patiently for you to come ask about it even when you are the only guest. Do NOT expect service here.
Atmosphere: 4
Food: 3
Service: 1
Supaporn T
I ordered a large frozen coffee, and they did not even give me a full cup. It's look like they make it medium size and put it in a large cup. And they told me that's how they do it
Service: 1
George “ThingamaGeorge”
A large midnight dark roast coffee and back on the road.
Atmosphere: 5
Food: 5
Service: 5
Leo “Andy” Andrews
The bagel sandwiches are consistently lukewarm and the wait for mobile orders is excessive most of the time. Many weekend staff are unfriendly and not helpful. The building and dining area is fantastic because it’s new.
Atmosphere: 5
Food: 1
Service: 1
Leo Andrews
The bagel sandwiches are consistently lukewarm and the wait for mobile orders is excessive most of the time. Many weekend staff are unfriendly and not helpful. The building and dining area is fantastic because it’s new.
Atmosphere: 5
Food: 1
Service: 1
Bob Rioux
I'm finding the rewards program generous.
Atmosphere: 5
Food: 5
Service: 5
Becky Lundberg
Extremely slow service. About 20 minutes for coffee and a sandwich
Well, bagels and donuts are never warm, it’s always cold like they are 5 days old. But biggest trouble is a taste - only one sugar, nothing else. But hot coffee is good
Atmosphere: 2
Food: 1
Service: 5
Sheri K
Good coffee and service.
Atmosphere: 5
Food: 5
Service: 5
Gabriela Gonzales
Well, bagels and donuts are never warm, it’s always cold like they are 5 days old. But biggest trouble is a taste - only one sugar, nothing else. But hot coffee is good
Terrible service, one of the girl inside wearing gloves to do everything including pick up money and touch the cashier screen,then with the same gloves she directly picked the donuts for me WITHOUT using any tissue like other Dunkin, I told her it’s not clean. Without any apologize she is not happy . Even the manager is rude,Horrible people and service here. They even don’t want to say sorry. I always go to Ashland store.I will never go to this Hopkinton location again.
Consistently give me cold soft hash browns. Idk why i even go there….. few days later went back they had nice looking donuts in case, asked for a Boston cream, they go to donuts somewhere else in store and give the tiniest Boston cream donut I’ve ever seen. This location is a joke
Atmosphere: 1
Food: 1
Service: 1
No everything bagels. Orders coffees light with sweetener. Girl gave me coffees with BLACK. Asked for her to please make it light with cream. She didn't understand. Had to call over a manager just to get cream added and gave me attitude. Maybe speaking and understanding English would've helped.
Atmosphere: 4
Food: 5
Service: 1
I have never had a food order take less than 20 minutes. They frequently run out of ingredients and they will wait patiently for you to come ask about it even when you are the only guest. Do NOT expect service here.
Atmosphere: 4
Food: 3
Service: 1
I ordered a large frozen coffee, and they did not even give me a full cup. It's look like they make it medium size and put it in a large cup. And they told me that's how they do it
Service: 1
A large midnight dark roast coffee and back on the road.
Atmosphere: 5
Food: 5
Service: 5
The bagel sandwiches are consistently lukewarm and the wait for mobile orders is excessive most of the time. Many weekend staff are unfriendly and not helpful. The building and dining area is fantastic because it’s new.
Atmosphere: 5
Food: 1
Service: 1
The bagel sandwiches are consistently lukewarm and the wait for mobile orders is excessive most of the time. Many weekend staff are unfriendly and not helpful. The building and dining area is fantastic because it’s new.
Atmosphere: 5
Food: 1
Service: 1
I'm finding the rewards program generous.
Atmosphere: 5
Food: 5
Service: 5
Extremely slow service. About 20 minutes for coffee and a sandwich
Atmosphere: 4
Food: 4
Service: 3
Restaurantji Recommends
Well, bagels and donuts are never warm, it’s always cold like they are 5 days old. But biggest trouble is a taste - only one sugar, nothing else. But hot coffee is good
Atmosphere: 2
Food: 1
Service: 5
Good coffee and service.
Atmosphere: 5
Food: 5
Service: 5
Well, bagels and donuts are never warm, it’s always cold like they are 5 days old. But biggest trouble is a taste - only one sugar, nothing else. But hot coffee is good
Atmosphere: 2
Food: 1
Service: 5
Update your hours. You do not open at 430
Atmosphere: 1
Food: 1
Service: 1
Best coffee in town
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