My fries had beard hair on them and so did my burger. NEVER coming back
Atmosphere: 1
Food: 1
Service: 1
Robert Fitzpatrick
How r u suppose to get inside restaurant or drive up if you don’t plow your parking lot,, Sunday morning around 1100AM during snow ice issue couldn’t get car thru thick went snow and had to back out onto rte 85 because of snow! Not 1st time lot not taking care of in many winter seasons!! U should advertise closed during snow storm, will reopen when snow/ice melts!!!
Atmosphere: 1
Food: 4
Service: 1
JJ MM
Chicken nuggets are REPULSIVE!
Please BK, tell us with specificity what the ingredients are in your "chicken" nuggets.
This negative review, is in no way meant to disparage this particular restaurant. Their service was prompt, accurate and polite.
Atmosphere: 3
Food: 1
Service: 5
Neil Vigliotta
Got a no look server. Guy refused to make eye contact and clearly had a chip on his shoulder. Maybe he's having a bad morning. While I get it's not a career, I didn't do anything to deserve the attitude. In fact, I was warm and trying to be nice. Anyway, hopefully he has a better afternoon. Just don't take it out on the customer.
Food: 4
Service: 2
Ana Saúva
On the 23rd of this month I had the misfortune of choosing BK for my lunch. The order came wrong, we went back and said that one of the orders was missing an item. I had a question and called the attendant to ask if I could upgrade it, but he, impatiently, rolled his eyes at me, answered me very arrogantly and turned his back before I even finished speaking. I was very sad and left without my order. By the way, I tried to get a refund but the app is programmed and did not solve my problem. I work in customer service too and I know it's not easy! But if you're not having a good day, go home. Or if you don't like your job, look for another one that fits your profile.
and from what I saw in other reviews, customer service is constant. It's a shame, because for me, BK in Hudson was the best.
Service: 1
Sparkle Hopkins
Ordered food through online order to get delivered and got very sick from it. I tried calling the place and they don’t understand a seriousness of food poisoning. It seems like they don’t understand English.
Matt D
Probably the quickest service and more accurate in order fulfillment than any other Burger King I have ever visited before.
Food: 4
Service: 5
Elizabeth Montoya
The new design is very nice but it's terrible when you don't see anybody at the desk, just the computer to make an order. The restroom was terrible.
Ramon Rocha
I love my whooper
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Whopper, Hamburger
Emily G
I ordered an Impossible Whopper but received a regular Whopper wrapper. I kindly asked the cashier if he could confirm it was in fact the impossible whopper, he just read my order back to me, insisting I got what I ordered. I explained that this was the second time I’ve received meat instead of a plant-based burger at this location, but he seemed annoyed and literally ignored me when I asked for confirmation. I was one of two customers. I gave up and left. Later when I opened the burger to see if I could tell, it was obvious, as you’ll see here, that it is real meat. I’ve had similar issues here in the past but customer service has been awful, leaving me no choice but to no longer go to BK. Hoping McDonald's releases a veg burger soon!
Vegetarian options: Impossible whopper is NOT VEGETARIAN if you just get a regular whopper every time ?
Dietary restrictions: Do not go here if you are vegetarian!!! They will give you real meat and not fix it for you
Typical BK. Food is acceptable but the drive through service on a rainy night was amazing. Ordering and reading it back was perfect.
Atmosphere: 3
Food: 4
Service: 5
Williams Perez 33
It is unfortunate that these types of establishments, even knowing that the Latin community has grown in the sector, still do not serve you in Spanish.
Atmosphere: 5
Food: 5
Service: 3
John-Bryan Antonio
Dhiogo and Adriel are fantastic workers at Burger King. They always do their jobs well, work great with the team, and keep a positive attitude. They make the experience better for customers like me.
Atmosphere: 5
Food: 5
Service: 5
Luk
Dhiogo and Adriel proved a great service made the atmosphere amazing. Definitely coming back to this Burger King!
My fries had beard hair on them and so did my burger. NEVER coming back
Atmosphere: 1
Food: 1
Service: 1
How r u suppose to get inside restaurant or drive up if you don’t plow your parking lot,, Sunday morning around 1100AM during snow ice issue couldn’t get car thru thick went snow and had to back out onto rte 85 because of snow! Not 1st time lot not taking care of in many winter seasons!! U should advertise closed during snow storm, will reopen when snow/ice melts!!!
Atmosphere: 1
Food: 4
Service: 1
Chicken nuggets are REPULSIVE!
Please BK, tell us with specificity what the ingredients are in your "chicken" nuggets.
This negative review, is in no way meant to disparage this particular restaurant. Their service was prompt, accurate and polite.
Atmosphere: 3
Food: 1
Service: 5
Got a no look server. Guy refused to make eye contact and clearly had a chip on his shoulder. Maybe he's having a bad morning. While I get it's not a career, I didn't do anything to deserve the attitude. In fact, I was warm and trying to be nice. Anyway, hopefully he has a better afternoon. Just don't take it out on the customer.
Food: 4
Service: 2
On the 23rd of this month I had the misfortune of choosing BK for my lunch. The order came wrong, we went back and said that one of the orders was missing an item. I had a question and called the attendant to ask if I could upgrade it, but he, impatiently, rolled his eyes at me, answered me very arrogantly and turned his back before I even finished speaking. I was very sad and left without my order. By the way, I tried to get a refund but the app is programmed and did not solve my problem.
I work in customer service too and I know it's not easy! But if you're not having a good day, go home. Or if you don't like your job, look for another one that fits your profile.
and from what I saw in other reviews, customer service is constant. It's a shame, because for me, BK in Hudson was the best.
Service: 1
Ordered food through online order to get delivered and got very sick from it. I tried calling the place and they don’t understand a seriousness of food poisoning. It seems like they don’t understand English.
Probably the quickest service and more accurate in order fulfillment than any other Burger King I have ever visited before.
Food: 4
Service: 5
The new design is very nice but it's terrible when you don't see anybody at the desk, just the computer to make an order. The restroom was terrible.
I love my whooper
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Whopper, Hamburger
I ordered an Impossible Whopper but received a regular Whopper wrapper. I kindly asked the cashier if he could confirm it was in fact the impossible whopper, he just read my order back to me, insisting I got what I ordered. I explained that this was the second time I’ve received meat instead of a plant-based burger at this location, but he seemed annoyed and literally ignored me when I asked for confirmation. I was one of two customers. I gave up and left. Later when I opened the burger to see if I could tell, it was obvious, as you’ll see here, that it is real meat. I’ve had similar issues here in the past but customer service has been awful, leaving me no choice but to no longer go to BK. Hoping McDonald's releases a veg burger soon!
Vegetarian options: Impossible whopper is NOT VEGETARIAN if you just get a regular whopper every time ?
Dietary restrictions: Do not go here if you are vegetarian!!! They will give you real meat and not fix it for you
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Typical BK. Food is acceptable but the drive through service on a rainy night was amazing. Ordering and reading it back was perfect.
Atmosphere: 3
Food: 4
Service: 5
It is unfortunate that these types of establishments, even knowing that the Latin community has grown in the sector, still do not serve you in Spanish.
Atmosphere: 5
Food: 5
Service: 3
Dhiogo and Adriel are fantastic workers at Burger King. They always do their jobs well, work great with the team, and keep a positive attitude. They make the experience better for customers like me.
Atmosphere: 5
Food: 5
Service: 5
Dhiogo and Adriel proved a great service made the atmosphere amazing. Definitely coming back to this Burger King!
Atmosphere: 5
Food: 5
Service: 5
High prices low quality products.
Atmosphere: 1
Food: 1
Service: 1
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