Had the worst and most humiliating experience of my entire life at this place. On 12/21/24 my family and I decided to go and celebrate my mom’s birthday there . We had gone there before and I had already brought my service animal the last time and had no issues whatsoever. Little did I know, I was about to be humiliated and treated by staff that believes their boss’s requirements are above Americans with disability’s Law. Once the waitress saw my service animal she required an identification card to prove both my disability and that my dog was a service animal. Any American citizen knows that the Law prohibits that and that there is no such thing as an identification card for service animals. My family and I tried to explain and educate her that this was not the way to go, but she proceeded to be rude and state that her boss required them to see the identification card. We were so frustrated that we simply decided to get up and go somewhere else to eat. As someone with a disability, I felt humiliated and exposed in front of an entire restaurant - which has never happened before at any AMERICAN OWNED PLACE. These people come from their country and open businesses here in the US but don’t even bother to educate themselves about the laws of the country they are migrating to. Thinking they are above law and proceeding to be breaking so many by mistreating and humiliating costumers…. Way to go…..BELOW I HAVE ATTACHED A PHOTO OF THE GOVERNMENT’s WEBSITE WITH INFORMATION REGARDING SERVICE ANIMALS. information that they refused to look at when I asked to show them.
Parking: Difficult to park and no wheelchair accessibility. Also they are prejudiced against Americans with disabilities. I do not recommend.
Atmosphere: 1
Food: 1
Service: 1
Débora Miranda
The sandwiches are very good but I would like to know what the problem is with ordering the way the customer asks. because I ordered an X-egg-bacon with the steak well done and yet the steak in the sandwich came out rare! I ordered kechup mayonnaise and green sauce and it often happens that I don't get the sauces, this has happened to me several times! The order does not arrive the way the agent requested!
Ali Mhowwala
Great food with a nice south American twist.
Atmosphere: 4
Food: 4
Service: 4
Josiane Ferreira
A wonderful xtudo didn't even have time for the photo, I just think I could include a small portion of fries in the snack...
Atmosphere: 3
Food: 5
Service: 5
Richarlisson Freitas
Very good, we've been several times, nothing to complain about
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tropeiro Com Arroz E Filé de Tilápia, Suco de Caju, X-tudo, Feijoada, Açaí, Linguiça Defumada C Yuca - Large, Linguiça Defumada C Yuca - Small, X-galinha, Trufas, Pastel de Queijo, Frango A Passarinho - Large, Porçao de Filé C Yuca - Small, Pastel Queijo, Farofa, Açai Bow 24 Oz, Porçao de Filé C Fries - Large, Marmitex Linguiça Defumada, Açai 12 Oz, Pastel Carne Com Queijo
Ivanderson Batista de Souza
My wife ordered 2 hamburgers and 1 hot dog. She didn't ask the amount and they charged me $49. When I asked the price and she told me, I said it was wrong. When we called again they said they would check and after 10 minutes they came back saying that we had ordered X everything. We told them that we didn't order X everything but they said disjointed things. Then I said leave it alone and send the X-everything. I won't buy it anymore, because I don't know if they would send X everything if I didn't call back. My wife said hamburger twice.
Vittoria Oliveira
I love the burgers here it’s amazing I don’t like the içai here but the rest is amazing!🍔🍔🍔🍔🍔🍔🍔🍔🍔🍔🍔
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: X Bacon Burger, Burger, X-Egg Burger, Brazilian Chicken Burger with Catupiry, X-Burger
Thaylla Moreira
For me, it's the best burger in the region, and I've tried several others. The flavor is incomparable. I drive 30 minutes for this x-everything
Atmosphere: 4
Food: 5
Service: 5
Jhennifer Andrade
Pessimo atendimento, principalmente da atendente Camila, precisando melhorar o atendimento, simpatia do funcionário em atender, primeira vez que fui e tive uma péssima experiência.
Natalia Pacheco
very good, the food and snacks are always good😋😍
Vegetarian options: I don't know
Kid-friendliness: Yes
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Tropeiro Com Arroz E Filé de Tilápia, Suco de Caju, Prato do Dia Filé Com Fritas, Açaí, Linguiça Defumada C Yuca - Large, Linguiça Defumada C Yuca - Small, X-galinha, Frango A Passarinho - Large, Porçao de Filé C Yuca - Small, Pastel Queijo, Açai Bow 24 Oz, Porçao de Filé C Fries - Large, Marmitex Linguiça Defumada, Açai 12 Oz
Had the worst and most humiliating experience of my entire life at this place. On 12/21/24 my family and I decided to go and celebrate my mom’s birthday there . We had gone there before and I had already brought my service animal the last time and had no issues whatsoever. Little did I know, I was about to be humiliated and treated by staff that believes their boss’s requirements are above Americans with disability’s Law. Once the waitress saw my service animal she required an identification card to prove both my disability and that my dog was a service animal. Any American citizen knows that the Law prohibits that and that there is no such thing as an identification card for service animals. My family and I tried to explain and educate her that this was not the way to go, but she proceeded to be rude and state that her boss required them to see the identification card. We were so frustrated that we simply decided to get up and go somewhere else to eat. As someone with a disability, I felt humiliated and exposed in front of an entire restaurant - which has never happened before at any AMERICAN OWNED PLACE. These people come from their country and open businesses here in the US but don’t even bother to educate themselves about the laws of the country they are migrating to. Thinking they are above law and proceeding to be breaking so many by mistreating and humiliating costumers…. Way to go…..BELOW I HAVE ATTACHED A PHOTO OF THE GOVERNMENT’s WEBSITE WITH INFORMATION REGARDING SERVICE ANIMALS. information that they refused to look at when I asked to show them.
Parking: Difficult to park and no wheelchair accessibility. Also they are prejudiced against Americans with disabilities. I do not recommend.
Atmosphere: 1
Food: 1
Service: 1
The sandwiches are very good but I would like to know what the problem is with ordering the way the customer asks. because I ordered an X-egg-bacon with the steak well done and yet the steak in the sandwich came out rare! I ordered kechup mayonnaise and green sauce and it often happens that I don't get the sauces, this has happened to me several times! The order does not arrive the way the agent requested!
Great food with a nice south American twist.
Atmosphere: 4
Food: 4
Service: 4
A wonderful xtudo didn't even have time for the photo, I just think I could include a small portion of fries in the snack...
Atmosphere: 3
Food: 5
Service: 5
Very good, we've been several times, nothing to complain about
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tropeiro Com Arroz E Filé de Tilápia, Suco de Caju, X-tudo, Feijoada, Açaí, Linguiça Defumada C Yuca - Large, Linguiça Defumada C Yuca - Small, X-galinha, Trufas, Pastel de Queijo, Frango A Passarinho - Large, Porçao de Filé C Yuca - Small, Pastel Queijo, Farofa, Açai Bow 24 Oz, Porçao de Filé C Fries - Large, Marmitex Linguiça Defumada, Açai 12 Oz, Pastel Carne Com Queijo
My wife ordered 2 hamburgers and 1 hot dog. She didn't ask the amount and they charged me $49. When I asked the price and she told me, I said it was wrong. When we called again they said they would check and after 10 minutes they came back saying that we had ordered X everything. We told them that we didn't order X everything but they said disjointed things. Then I said leave it alone and send the X-everything. I won't buy it anymore, because I don't know if they would send X everything if I didn't call back. My wife said hamburger twice.
I love the burgers here it’s amazing I don’t like the içai here but the rest is amazing!🍔🍔🍔🍔🍔🍔🍔🍔🍔🍔🍔
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: X Bacon Burger, Burger, X-Egg Burger, Brazilian Chicken Burger with Catupiry, X-Burger
For me, it's the best burger in the region, and I've tried several others. The flavor is incomparable. I drive 30 minutes for this x-everything
Atmosphere: 4
Food: 5
Service: 5
Pessimo atendimento, principalmente da atendente Camila, precisando melhorar o atendimento, simpatia do funcionário em atender, primeira vez que fui e tive uma péssima experiência.
very good, the food and snacks are always good😋😍
Vegetarian options: I don't know
Kid-friendliness: Yes
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Tropeiro Com Arroz E Filé de Tilápia, Suco de Caju, Prato do Dia Filé Com Fritas, Açaí, Linguiça Defumada C Yuca - Large, Linguiça Defumada C Yuca - Small, X-galinha, Frango A Passarinho - Large, Porçao de Filé C Yuca - Small, Pastel Queijo, Açai Bow 24 Oz, Porçao de Filé C Fries - Large, Marmitex Linguiça Defumada, Açai 12 Oz
Restaurantji Recommends
The best sandwich I've ever eaten in the 15 years I've lived in Massachusetts 🍔 excellent quality and authentic flavor 😍
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: X-Burger
Atendimento horrível ,comida estragada,irresponsável.
AmazingBrazilian burger!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
The best experience.... Family and welcoming atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Very good lunch, I recommend
Atmosphere: 5
Food: 5
Service: 5
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