Ying's Sushi Bar & Lounge

59 Center St, Hyannis
(508) 790-2432

Recent Reviews

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Lorena Mahoney

Absolutely delicious! We had a fantastic dinner here—some of the best Thai food and sushi we’ve had on the Cape. Everything was fresh, flavorful, and beautifully presented. The atmosphere was casual and welcoming. My daughter especially loved the boba teas—she is still talking about them! Highly recommend for families or anyone craving great Asian cuisine in Hyannis. We’ll definitely be back!

Alan Meneghetti

Very odd. Ok it’s January so it’s not the busiest time of the year but we walked in and there’s no one hosting. Or at the bar. There’s one table dirty and another with some folks on it. We hung around for 5 minutes but no one came to greet us. So we left. All very odd.

Ivan Tsanev

One of best Asian restaurants on the

Atmosphere: 5

Food: 5

Service: 5

Nikola Japundzic

Spicy pineapple curry chicken with white rice is a very good meal.

Atmosphere: 5

Food: 5

Service: 5

Hannah F

I have been going to Ying's for years. The sushi is delicious and the food is pretty consistently yummy, although the portions have changed over the years. The vibes are very mellow and it is a very lowkey dine-in experience. The server who I have gotten the past few times has always been a tad rude, specifically by questioning the amount of food being ordered in an almost disapproving tone. It is a little odd and unexpected that a server would want to make one feel that way but I still come back because of this specific dish: Bangkok Roti. I have never found this dish anywhere else and it is LOVED by my whole family. Overall it is definitely worth going and they also have boba which is kind of hard to find on cape!

Vegetarian options: There is a good deal of vegan and vegetarian options here. There are plenty of vegan sushi and noodle dish options.

Dietary restrictions: The menu has a good amount of options for many different restrictions

Parking: Parking is directly in front of the building. It is limited, but there is usually a spot open.

Atmosphere: 5

Food: 5

Service: 3

Diane K Jensen

I went for lunch with a friend at about 2 o’clock in the afternoon in November. They apparently had no staff at the time because there appeared to be only one person there who was making lunch for a table of four that had arrived before we had.
Therefore, we had to wait over half an hour before we were waited upon. But once the other table left and was cleaned up, we received great attention. However, that took up a considerable amount of time.
I found their miso soup to be excellent, but my extra large and special sushi roll was good, but not exceptionally good. I would definitely eat there again as I really liked the decorations that they had in the restaurant. But if I go again and have to wait over half an hour to get any food at all, I probably would not go back a third time.

Atmosphere: 4

Food: 3

Service: 3

Madeline Whelan

Food was alright (amazing shrimp tempura roll though!). They do have a very large menu though and many other options looked and sounded great.

My main qualm is poor service for dining in. Only 2 other tables in the whole restaurant were occupied, but service was still extremely slow (which I don’t understand). There was a sign in the front for no host but also said to please wait to be seated, so my friend and I had to awkwardly flag down a waiter in the dining area after a few minutes. Once we were seated, it also took quite a while for my friend and I to get drinks, have our orders taken, and to receive a check.

On top of this, the staff sat us directly next to a very loud family with kids that were running around the restaurant, yelling, touching decor, and literally coming up to our table. I understand it’s due to the fact that we had to be seated in a waiter’s section, but the only other occupied table in the restaurant was seated far away from us and the loud family... It just further ruined our experience on top of the slow service and frankly made us uncomfortable. I wish the restaurant had been more aware of this and had tried to address the issue with parents as it’s also a safety concern. All shame is on the parents, but it should not be on other customers themselves to speak up about this bad behavior (nor did I want to escalate the situation by doing so myself).

It also worries me that this restaurant has several years of negative reviews about rude and poor service, but seemingly no accountability and further disrespect in their responses. I regret not taking a closer look at the reviews prior to dining here. If service does improve then I’d love to try and dine here again!

Edit: I really appreciate the restaurant’s timely and respectful response on this review. I understand that being short staffed and having inconsiderate customers are always difficult challenges to address. Best of luck with everything, and I’m looking forward more now to coming again in the future!

Atmosphere: 1

Food: 3

Service: 1

kadian waite

I would not recommend to anyone!

Atmosphere: 1

Food: 1

Service: 1

Andy

9/2/24 - I ordered take out and all the food was great! It was so good that I actually ordered again the following day.

9/3/24 - I ordered again. But this time the experience wasn’t so pleasant. Apparently I showed up too early and the food wasn’t ready. I politely ask the hostess (who was very nice) when do you think it would be ready. I was not in a rush. If it was going to take a few more minutes then I would’ve waited. If it was going to be longer, I would have left and stopped at the store and return.

The hostess ask the gentleman (wearing the Bluetooth headset) making the order, how much longer it would take… I hear him rudely respond to both of us: “it’ll be ready when it’s ready”. He can’t simply give a “5 more mins, 10 more mins” etc?

So she was not able to give me an ETA on my order. I explain to this gentleman that I was not rushing him. I simply wanted to know if I should wait longer or if I should run out and come back. His rude attitude towards me and his fellow coworker was so appalling I had to say something to him. I asked him if he thought it was appropriate to talk to paying customers like this? I asked him if he would think the Owners of Ying’s would appreciate his distasteful attitude towards their customers? He rolls his eyes and responds with a disingenuous “thank you for your feeddback”.

I never write negative feedback. I thoroughly enjoyed the food so the actions of the sushi chef really put a bad taste in my mouth. Thank you to the hostess for being kind but the owners of Ying’s should be aware of this.

Edit: hilarious response from the disgruntled sushi chef. Yapping off about how they can’t provide a simple eta on a weekend when I ordered on a Tuesday night lmao.

Clearly this is an establishment that can’t handle feedback with grace and as you scroll through the reviews you can see rude customer service is a common trend. Changing from 2 stars to 1 star according. See ya

Atmosphere: 2

Food: 5

Service: 1

Recommended dishes: Tom Yum

Pranika Sinha

Wonderful experience - amazing Pan Asian food. We enjoyed all the Thai food immensely and also liked the sushi as well! Great flavor, freshness and variety. Highly recommend! The owner and servers were kind and attentive. Local gem.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pad Thai, Fire Crunchy Roll, Tom Yum

Rachel Burnard

I have eaten at Ying's many times and the food has been consistently delicious. I think this is a hidden gem and underrated restaurant in Hyannis.

The sushi is delicious. The noodle and other chicken/rice dishes are fantastic. After eating here 5+ times, my husband and I have never had anything that is less than fantastic. I highly recommend this place for sushi, Thai, and other Asian dishes.

Atmosphere: 5

Food: 5

Service: 5

Nutchaya Pojthaveekiat

HIGHLY RECOMMENDED
Finally, the Thai restaurant that is authentic in Hyannis?? The food is authentic. The best part is that they use "Jasmine Rice" here! REAL Thai food comes with Jasmine Rice, guys.

Tried the Pad See-U, it's real authentic. Each bite brought me back to Thailand? The roti with yellow curry sauce (appetizer) is so gooooood. The sauce isn't spicy and very flavorful. Chives Dumplings are hard to find in the Cape so THANK YOU for having this on the menu and of course, they're delicious!

My husband met the owner and she was very nice. Thank you for having this good standard of Thai food. It's hard to find around here. I really do appreciated Thai restaurants that use Jasmine Rice, don't downgrade our own food??

Atmosphere: 5

Food: 5

Service: 5

Rohan Arora

A few points of feedback:

1. Food: The food here is mediocre. One of the sushi rolls we got were good but the other one missed the mark as the seaweed salad inside it tasted off. We followed it up with an order of gyoza which given the size of the menu we knew were not going to be handmade but we were hoping for proper cooking. This did not happen, they were ice cold in the middle and thrown on the plate with water dripping off of them. The Bangkok roti tasted good but again could tell it was thawed and the size of curry served with the roti is inadequate given the amount of roti served.

2. Service: Our server was kind and very attentive - kudos to her. However, the requirement that you need to tip 20% irrespective of service sits poorly with me. Raise the menu prices by 20% but leave tipping in the hand of the customer. Otherwise, this is a forced tax.

3. Ambiance: The ambiance is cute with lots of Thai pieces of art and furniture. However, the restaurant would have a more polished look if these pieces were dusted and well maintained. You could tell that there was dust collecting on them. The lampshade above our table had wads of dust stuck to it.

All in all, the people are kind and trying their best. Would recommend they focus on a smaller menu and accept the feedback. If you're in town and want a quick meal - drop by, but double check what you ordered and take it to go.

Edit: Given their response, all has been said. No grace in accepting feedback and a classless act of a restaurant. For 25 years, they have been serving mediocre food then and they are willing to call a paying customer's opinion uninformed as opposed to trying to rectify. Ratings have been moved even lower accordingly.

Atmosphere: 1

Food: 1

Service: 1

Nicole Dowling

The food was amazing with lots of options, the staff was kind, and the ambiance inside the restaurant was really pretty!

Atmosphere: 5

Food: 5

Service: 5

lea esteban

Many Asian food options - did not order sushi but drunken noodles which were fine. Friendly staff

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