Dunkin'
187 Summer St, Kingston
(781) 585-4430
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Worst service I waited 15 minutes for a coffee that was mostly milk. Only 2 people in linepellenjaut in there talking not working.
Atmosphere: 1
Food: 1
Service: 1
This is the worst Dunkin I’ve been to. I was the only customer there and placed a mobile order ahead of time and still took forever and “hot” food came out ice cold. Would not recommend this location.
Atmosphere: 3
Food: 1
Service: 1
This place needs dire help and a new manager immediately. They had plenty of workers and suddenly there’s like 3 workers in the entire building, I don’t really blame anyone who left because every time I happen to come in the manager is screaming at her employees and is absolutely disgusting toward the customers. Get rid of this manager!!
Atmosphere: 1
Food: 1
Service: 1
Dunkin is Dunkin.
Atmosphere: 4
Food: 5
Service: 4
Only two tables for seating inside so don't plan on coming here if you want to work at a coffee shop!
Atmosphere: 3
Food: 4
Service: 4
Once every month or so I give this and the gas station Dunkin another shot. Both have the same owner. I order way ahead on the mobile app consistently. Regardless of the amount of cars in the drive thru, I still have significant wait times upon arrival. It happens every-time. Especially in the morning. This particular morning was 10 minute wait for a not so good coffee. Which has been par for the course for a very long time. Any 5-star reviews are likely people passing through and getting lucky. You know the ones. The ones that always show up just before the line gets long and everything seems to fall into place perfectly for them 🤣😅. Ahhh, a guy can dream.
Food: 1
Service: 1
Do not order from this location. Even the location across the street is better. They may be nice but they are dumb. You don’t need to hear how bad my experience was ,but don’t forget you can always contact Dunkin in the app for your refund.
this dunkin is awful. go ANYWHERE else. there’s workers are rude as ever and they are so slow! this is NOT. a fast food dunkin
Seriously awful there drive through is horrendous i thought it was under new management so i gave it another try and it was even worse then before totally all over the place the girl told me i didnt order have the things i ordered and had to argue with her to get my stuff when it was right there on the receipt insane
This place has shot down hill, nobody cares I get that it’s not rocket science but a little effort would be nice. The place isn’t clean and I doubt the machines are either I’d be embarrassed as a franchise owner and GM
Restaurantji Recommends
Closes at 7. Got there at 6:50 and doors were locked. Knocked on the door and teenage kids ignored us.
Who's the owner here??? I'll figure it out, no worries... and I'll make sure I never go to a DD you own.
GO SOMEWHERE ELSE!!!
I have had consistent issues with this Dunkin donuts.
One time I had ordered an iced matcha and the lady told me she had no idea what I was talking about so I said never mind. I had also ordered an apple donut and wanted to try the avocado toast with bacon as I’ve never had it before. When I get to the window the lady hands me an iced pumpkin coffee, my donut and the toast. I told her the coffee wasn’t what I ordered and she took it back and I left. When I got to work my doughnut was wrong and I got no bacon on my toast which they charged me extra for.
Then another time I ordered a frozen hot chocolate with the new seasonal doughnut and a bacon egg and cheese on a bagel. When I put in this order at the drive through they said maybe they could do the hot chocolate. I pull up and they take my card and charge me without telling me they could or couldn’t have made it. They give me all my stuff and I go to work. When I open my sandwich there’s just egg and cheese so I drive back and ask them to make it again. There was only 3 younger teens in there. No manager I could see and the floors were covered in spilled food and napkins.
Atmosphere: 1
Food: 1
Service: 1
Bad service
Atmosphere: 1
Food: 1
Service: 1
Worst dunks ive ever been to
Atmosphere: 1
Food: 1
Service: 1
Terrible…..online order 20 mins before walked in told no bagel twist asked for refund was told the app said I always just get a refund each time they are sold out of something. Lady yelled NO MANAGER. who is in charge? People waiting inside the drive thru. told me I was rude yea I was a little ticked not going to sugar coat it but called rude over and over and told to “to get out of my store” with no refund…..this location is falling apart very quickly.
Atmosphere: 1
Food: 1
Service: 1
Loading...