Dunkin'

187 Summer St, Kingston
(781) 585-4430

Recent Reviews

Sort by
Sam

Do not order from this location. Even the location across the street is better. They may be nice but they are dumb. You don’t need to hear how bad my experience was ,but don’t forget you can always contact Dunkin in the app for your refund.

Madison Daly

this dunkin is awful. go ANYWHERE else. there’s workers are rude as ever and they are so slow! this is NOT. a fast food dunkin

Kierra Milligan

Seriously awful there drive through is horrendous i thought it was under new management so i gave it another try and it was even worse then before totally all over the place the girl told me i didnt order have the things i ordered and had to argue with her to get my stuff when it was right there on the receipt insane

Billy Faria

This place has shot down hill, nobody cares I get that it’s not rocket science but a little effort would be nice. The place isn’t clean and I doubt the machines are either I’d be embarrassed as a franchise owner and GM

Joe Gallant

Closes at 7. Got there at 6:50 and doors were locked. Knocked on the door and teenage kids ignored us.

Who's the owner here??? I'll figure it out, no worries... and I'll make sure I never go to a DD you own.

MgDares

GO SOMEWHERE ELSE!!!
I have had consistent issues with this Dunkin donuts.

One time I had ordered an iced matcha and the lady told me she had no idea what I was talking about so I said never mind. I had also ordered an apple donut and wanted to try the avocado toast with bacon as I’ve never had it before. When I get to the window the lady hands me an iced pumpkin coffee, my donut and the toast. I told her the coffee wasn’t what I ordered and she took it back and I left. When I got to work my doughnut was wrong and I got no bacon on my toast which they charged me extra for.

Then another time I ordered a frozen hot chocolate with the new seasonal doughnut and a bacon egg and cheese on a bagel. When I put in this order at the drive through they said maybe they could do the hot chocolate. I pull up and they take my card and charge me without telling me they could or couldn’t have made it. They give me all my stuff and I go to work. When I open my sandwich there’s just egg and cheese so I drive back and ask them to make it again. There was only 3 younger teens in there. No manager I could see and the floors were covered in spilled food and napkins.

Atmosphere: 1

Food: 1

Service: 1

ferhat kara

Bad service

Atmosphere: 1

Food: 1

Service: 1

Kyle DeGrenier

Worst dunks ive ever been to

Atmosphere: 1

Food: 1

Service: 1

Adam Shapiro

Terrible…..online order 20 mins before walked in told no bagel twist asked for refund was told the app said I always just get a refund each time they are sold out of something. Lady yelled NO MANAGER. who is in charge? People waiting inside the drive thru. told me I was rude yea I was a little ticked not going to sugar coat it but called rude over and over and told to “to get out of my store” with no refund…..this location is falling apart very quickly.

Atmosphere: 1

Food: 1

Service: 1

Katie Cushman

How does a company let a store run with no supervision or management.. messed up my order and then said they didn’t have wat i asked and couldn’t give me $ back. Told me to take it up with the dunks at the gas station. Now two years ago I worked for the dunks at the gas station and across from dollar tree. What tf happened.. don’t go to the one across from DT go to the gas station they’re more friendly there

Atmosphere: 1

Service: 1

Kyle Little

Slowest dunkin on the planet. Waited 25 minutes in the drive through to get my order and had to leave. 3 cars left behind me even to order after waiting similar time.

Service: 1

Janne Oetsen

Zeer onvriendelijk personeel

Atmosphere: 1

Food: 3

Service: 1

Ana Paula Filho

Great.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Iced Latte

Leah Silvia

Are the employees smoking before work? Must be some really bad pot cause the attitude after handing me a coffee that looked like dirt water was insane. The staff made the coffee 3 TIMES before finally putting cream in? I don’t understand how that happens unless you’re intentionally avoiding the sticker? Also gave us 3 extra random sandwiches that was probably somebody else’s order.

Atmosphere: 1

Food: 1

Service: 1

Sharon Bartholomew

I witnessed the owner and her son chastising and belittling the young girl at the drive up window for absolutely no reason. It was deplorable and unacceptable. I will never give them business again. If I could give them 0 stars I would.
To the owner: you should be ashamed of yourself!

Atmosphere: 1

Service: 1

Loading...