The hot coffee is flavorless......it's just warm water with cream and my order is wrong 50% of the time. A large hot coffee with cream and plain bagel with cream cheese. Not talking a super complex order here.
Atmosphere: 1
Food: 1
Service: 1
Antoine Vera
Sometimes the employees do not answer or even wear they headset. This one today was ignoring me and watching his phone. Even if they say that they’re 24h, it has happened in the past with other employees. In one occasion I had to get inside and talk to another employee who was sitting and hidden in the storage room.
Debbie Crowley
I was only one in line & I ordered my sandwich fine. But I was standing there waiting for my sandwich & realized no one was making it. They were all just standing there talking & laughing. I had to ask who was going to make my sandwich. Then as I’m walking away with sandwich, I heard laughing. NOT very good customer service at all !
Atmosphere: 3
Food: 2
Service: 1
Rue Rose
Newer staff lately, and you can see they are mostly trying their hardest get items out. Staff has always been friendly to me!
Atmosphere: 5
Food: 5
Service: 5
John Ropes
Ari is extremely rude to customers and Nouria employees as well as the employee Jean who has been with that Dunkin for way longer than her. She is extremely disrespectful
Service: 1
Bri Leing
Helped me decide on dunkinlatte - was not disappointed!
Atmosphere: 5
Food: 5
Service: 5
Hannah Davis
Placed a mobile order for drive through and was sitting at the window with nobody ahead of me for 7 minutes while the staff was visibly sitting on their phones and talking and I could see orders sitting on the shelf but nobody came to the window.
Tammy Stephen
The staff at the restaurant I went to did not want to see me and kept doing as they wanted to do. Finally once someone came to help me my coffee was made wrong 3 times and just very frustrated 🥴
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Original Blend
Expert Wildlife Removal
Consistent at being the slowest Dunkin around
Jennifer Mahoney
The staff are always friendly; however my order is constantly wrong. I use the mobile app to be able to be in and out, and to clearly indicate what I want, but it’s always a mess whether it’s swapping oat milk (disgusting) for skim milk, or serving bagel minis cold with the cream cheese still slightly frozen, it’s a disaster. Two mornings in a row this week is what’s making we right this review. I had to pay for a second coffee after my commute into the city at 530am because it was undrinkable for the second day in a row. At this point I’ll take an employee who cusses me out but hands me the right cup of coffee every morning over paying for something I have toss out just because she gives me a friendly good morning.
So they gave my food out to the person in front of me and my wife's avocado toast was upside-down in the box.
Atmosphere: 1
Food: 2
Service: 1
Chelsea Josselyn
It’s 8:08 and they are supposed to be closed. A lady and gentleman were cleaning up. The gentleman was SO kind and friendly and let me order something before he closed. Thank you
Olivia Hartin
Trash on the floor, order was wrong, tables were dirty with trash on them, food was ok
Atmosphere: 1
Food: 4
Service: 2
Alli Handfield
Wen into get four coffees and a few breakfast sandwiches for my family and the old woman was cutting me off the entire time and then I got up to the window and she was calling me “so rude” and being extremely nasty for me simply ordering. don’t go here go to the one on the left they SUCKKK. 0 stars if I could
The hot coffee is flavorless......it's just warm water with cream and my order is wrong 50% of the time. A large hot coffee with cream and plain bagel with cream cheese. Not talking a super complex order here.
Atmosphere: 1
Food: 1
Service: 1
Sometimes the employees do not answer or even wear they headset. This one today was ignoring me and watching his phone.
Even if they say that they’re 24h, it has happened in the past with other employees.
In one occasion I had to get inside and talk to another employee who was sitting and hidden in the storage room.
I was only one in line & I ordered my sandwich fine. But I was standing there waiting for my sandwich & realized no one was making it. They were all just standing there talking & laughing. I had to ask who was going to make my sandwich. Then as I’m walking away with sandwich, I heard laughing. NOT very good customer service at all !
Atmosphere: 3
Food: 2
Service: 1
Newer staff lately, and you can see they are mostly trying their hardest get items out. Staff has always been friendly to me!
Atmosphere: 5
Food: 5
Service: 5
Ari is extremely rude to customers and Nouria employees as well as the employee Jean who has been with that Dunkin for way longer than her. She is extremely disrespectful
Service: 1
Helped me decide on dunkinlatte - was not disappointed!
Atmosphere: 5
Food: 5
Service: 5
Placed a mobile order for drive through and was sitting at the window with nobody ahead of me for 7 minutes while the staff was visibly sitting on their phones and talking and I could see orders sitting on the shelf but nobody came to the window.
The staff at the restaurant I went to did not want to see me and kept doing as they wanted to do. Finally once someone came to help me my coffee was made wrong 3 times and just very frustrated 🥴
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Original Blend
Consistent at being the slowest Dunkin around
The staff are always friendly; however my order is constantly wrong. I use the mobile app to be able to be in and out, and to clearly indicate what I want, but it’s always a mess whether it’s swapping oat milk (disgusting) for skim milk, or serving bagel minis cold with the cream cheese still slightly frozen, it’s a disaster. Two mornings in a row this week is what’s making we right this review. I had to pay for a second coffee after my commute into the city at 530am because it was undrinkable for the second day in a row. At this point I’ll take an employee who cusses me out but hands me the right cup of coffee every morning over paying for something I have toss out just because she gives me a friendly good morning.
Atmosphere: 3
Food: 1
Service: 3
Restaurantji Recommends
So they gave my food out to the person in front of me and my wife's avocado toast was upside-down in the box.
Atmosphere: 1
Food: 2
Service: 1
It’s 8:08 and they are supposed to be closed. A lady and gentleman were cleaning up. The gentleman was SO kind and friendly and let me order something before he closed. Thank you
Trash on the floor, order was wrong, tables were dirty with trash on them, food was ok
Atmosphere: 1
Food: 4
Service: 2
Wen into get four coffees and a few breakfast sandwiches for my family and the old woman was cutting me off the entire time and then I got up to the window and she was calling me “so rude” and being extremely nasty for me simply ordering. don’t go here go to the one on the left they SUCKKK. 0 stars if I could
Atmosphere: 1
Food: 1
Service: 1
Always in great spirits and positive vibes
Atmosphere: 5
Food: 2
Service: 5
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