Dunkin'

183 Summer St, Kingston
(781) 585-3369

Recent Reviews

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Hannah Davis

Placed a mobile order for drive through and was sitting at the window with nobody ahead of me for 7 minutes while the staff was visibly sitting on their phones and talking and I could see orders sitting on the shelf but nobody came to the window.

Tammy Stephen

The staff at the restaurant I went to did not want to see me and kept doing as they wanted to do. Finally once someone came to help me my coffee was made wrong 3 times and just very frustrated 🄓

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Original Blend

Expert Wildlife Removal

Consistent at being the slowest Dunkin around

Jennifer Mahoney

The staff are always friendly; however my order is constantly wrong. I use the mobile app to be able to be in and out, and to clearly indicate what I want, but it’s always a mess whether it’s swapping oat milk (disgusting) for skim milk, or serving bagel minis cold with the cream cheese still slightly frozen, it’s a disaster. Two mornings in a row this week is what’s making we right this review. I had to pay for a second coffee after my commute into the city at 530am because it was undrinkable for the second day in a row. At this point I’ll take an employee who cusses me out but hands me the right cup of coffee every morning over paying for something I have toss out just because she gives me a friendly good morning.

Atmosphere: 3

Food: 1

Service: 3

Robert Pelletier

So they gave my food out to the person in front of me and my wife's avocado toast was upside-down in the box.

Atmosphere: 1

Food: 2

Service: 1

Chelsea Josselyn

It’s 8:08 and they are supposed to be closed. A lady and gentleman were cleaning up. The gentleman was SO kind and friendly and let me order something before he closed. Thank you

Olivia Hartin

Trash on the floor, order was wrong, tables were dirty with trash on them, food was ok

Atmosphere: 1

Food: 4

Service: 2

Alli Handfield

Wen into get four coffees and a few breakfast sandwiches for my family and the old woman was cutting me off the entire time and then I got up to the window and she was calling me ā€œso rudeā€ and being extremely nasty for me simply ordering. don’t go here go to the one on the left they SUCKKK. 0 stars if I could

Atmosphere: 1

Food: 1

Service: 1

FunTTown Genetics

Always in great spirits and positive vibes

Atmosphere: 5

Food: 2

Service: 5

Paul Watkoski

Says 24 hours on the store and on the highway. Pulled off to get coffee and it was closed. About to stop trying Dunkin’ Donuts all together. They are a joke of a en establishment. This happens weekly they are closed when they say they are supposed to be 24hrs.

730 Genetics

Always in great spirits and positive

Atmosphere: 5

Food: 2

Service: 5

Recommended dishes: Dunkin' Coconut Refreshers

Shirley Wall

Went through drive through very friendly

Kid-friendliness: Staff very good with kids

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Egg and Cheese, Avacado Toast with Snackin

Nick Johnson

If I could give zero stars I would. The staff is unbelievably rude and super incompetent. This place was decent at one point, now its subpar at best. If you want incomplete orders and to be talked to like you’re garbage then this is the place for you!

Atmosphere: 1

Food: 1

Service: 1

Emma Galpin

Found a hair in the cheese of my sandwhich. On another account I ordered a small iced coffee with salted caramel cold foam. The cashier put it in wrong so I got regular cold foam and when I reminded them I wanted the salted caramel cold foam, she gave me a big attitude and was extremely rude. Another time I ordered a bacon egg and cheese on an english and got white cheddar cheese. Avoid

Atmosphere: 1

Food: 1

Service: 1

Maggie Liu

I ordered 2 donuts and 1 ice tea with less ice and 2 liquid sugar. Then it came out 3 donuts and the tea with 3 white sugar. I said I want liquid sugar, the staff said you should said it next time before she made a new one (she poured out the tea out of the original.) ? After checking the receipt, 3 donuts and 3 sugar were listed. It makes me think... does the staff really understand TWO is different than THREE?! ??

Atmosphere: 1

Food: 1

Service: 1

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