McDonald's

178 Summer St, Kingston
(781) 585-9234

Recent Reviews

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ReeseSeventhirty617

It took ten min to be acknowledged and another ten to take my order. Way too slow and people walking around looking lost

tracy g

We always have a problem here. Last time, their POS system was down so we got turned away.

Atmosphere: 2

Food: 3

Service: 1

Recommended dishes: Big Mac

William R Riley SR

I stopped at the Macdonalds in Kingston MA by the Big Y. This was Wednesday afternoon. I ordered 2 crispy chicken sandwiches 🥪 with just cheese 🧀 and lettuce. I received my order and parked in Big Y to hopefully enjoy my lunch. These sandwiches were absolutely disgusting. There was way too much lettuce. The sandwiches were ice cold 🧊. The cheese wasn't even melted they were so cold. I usually use the Hanson location where everything is hot 🔥. I should of gone back in to complain but I felt sick to my stomach after eating that garbage. I will never go back to the Kingston location ever again. These people need to get there act together instead of serving garbage. I really can't explain how disgusting those sandwiches were. Never ever again will I go there. You should return my money and I will go back to Hanson where the food is hot and 💯 times better then the rat hole in Kingston. I'm so disgusted.

Atmosphere: 1

Food: 1

Service: 1

Rafael Arias

Freaking idiots on the drive thru

Atmosphere: 1

Food: 1

Service: 1

Mary from MA

Worst McDonald’s I’ve ever been to in all of New England! They don’t care nor do they speak English!! Cold, gross and not worth what they are
Charging!! Never again!! Subway or Wendy’s. This McDonald’s Should go out of business!!

Amy LaCasse

It was ok for fast food. Quick and easy

Atmosphere: 4

Food: 4

Service: 4

Chris Rankin

Franchised restaurants are tricky because you never know what you're gonna get. I can't say these guys wanna be your buddy, but they are nice enough and more efficient than most fast food places I have been to. The food is quality and fresh. The people are efficient and friendly enough. All signs of good, solid management, and happy employees. I like this location because I can count on speed and quality and, on occasion, maybe even a smile. ☺️

Food: 5

Service: 5

Recommended dishes: French Fries, Egg Mcmuffin, Quarter Pounder Hamburger, Bacon Egg & Cheese Biscuit

Carrie Tracy

It was swill.

Atmosphere: 1

Food: 1

Service: 1

Linda Lowe

I was surprised that I liked a McDonald's. We popped in after a long day and no one wanted to cook plus we needed to go grocery shopping...ugh...right? Well, we grabbed the 5 dollar meal deal. The hamburger and fries were both hot and fresh. We had ordered from the kiosk, and grabbed our number, and when the young man delivered our meals, we stood up to get extra napkins, he said he would get them and to enjoy our meals. Well, he ran and got us napkins and extra ketchup without us asking and delivered with a smile. I wish I would of gotten his name, he was fabulous and an unexpected treat.

Atmosphere: 5

Food: 5

Service: 5

christine reilly

Went through the drive through this morning for a coffee. The young man who took my order repeated it back to me for clarity which I appreciate! Good practice. Coffee came exactly how I ordered it. Great service all around. Fast and accurate.

Service: 5

Joe Wagner

There was a clever touch of care and whimsy and beauty in the landscaping around the very clean store: in addition to thriving sunflowers in the parking lot islands and pansies in planters, someone had planted petunias and marigold flowers in the cracks on the edge of the granite curbs in the gaps.

Atmosphere: 5

Food: 5

Service: 4

justin kane

Always a problem at this location! Every time! This time the were closed at 3p

Atmosphere: 1

Food: 2

Service: 1

Sarah Freeman

No baby changing table in the restroom. Who does that?

Atmosphere: 1

Food: 3

Service: 2

Richie C

It's Mickey D's!

Atmosphere: 3

Food: 4

Service: 4

James Donovan

Used the mobile app and they got the order wrong, sat in the drive thru parking spot and came out with still missing items

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