delivery driver left our food outside without knocking. so rude
Food: 5
Service: 1
Daniel Dice
Thank you!
Parking: Awesome.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Gregory McDowell
Ordered online. Food never came. Couldn't reach by phone or online. You've lost a longtime customer.
Food: 1
Service: 1
Gregory Hunter
Ordered online and told one hour. When I arrived to pick up was told they were very busy and it would be another hour. When I came back one hour later was told the misplaced one of the pizzas and it would only be twenty minutes. Almost 2 1/2 hours to get one hot and one cold pizza.
Atmosphere: 1
Food: 1
Service: 1
Delia Clancy
really good 👍
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Brownie, Steak and Cheese Sub
Patricia Bean
The front of the house is clean enough. But the tables and chairs and the bathrooms and the rug don’t look like they've been cleaned in a decade. Everytime i cone to this location and ask for steak and cheese in a pocket they don’t have pockets/pita bread. Why? There should be consistency with each location and Kingston doesn’t have any of that. Staff is friendly though and kitchen is busy all the time.
Atmosphere: 2
Food: 3
Service: 5
Recommended dishes: Steak and Cheese Sub
The Guide
I recently visited the Papa Gino’s in Kingston, MA for the first time in a few years. The place has definitely changed for the better, with modern decor and sleek hardwood floors giving it a fresh, updated feel. Since it was conveniently on my way from work, I placed an online order and was given the pickup time of 6:55 PM. Unfortunately, things took a turn for the worse. I arrived at 7:00 PM, only to wait until 7:28 PM for my order to be ready. The question is, why not provide a more accurate pickup time? When my name was finally called, the pizzas were handed over with no acknowledgment or apology for the delay. While I didn’t expect stellar customer service, the lack of basic courtesy was disappointing and reminded me why we had stopped coming here before. That said, the pizza and breadsticks were still just as delicious as ever.
Atmosphere: 4
Food: 5
Service: 1
jose sierra
Steak bomb an fries. Amazing Quick service. Delicious food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak and Cheese Sub
David Pacheco
Papa Gino’s is a New England staple. Great food and great people working there.
I've been going to this particular location since I was a very young child and it's changed several times over the years. My dad used to get a jug of beer and a large pizza with fountain drinks for me and my brother for about $20. Now it's $40 for a large pizza and 3 bottled drinks. There's no fountain drinks anymore and they don't have cheese and pepper flakes on the table anymore. The service was great and the atmosphere was fine. Just the prices are a lot higher.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Alan Cox
Good food, great service, nice place to eat but turn the AC down, thanks
i love fish sticks
Atmosphere: 5
Food: 5
Service: 5
delivery driver left our food outside without knocking. so rude
Food: 5
Service: 1
Thank you!
Parking: Awesome.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Ordered online. Food never came. Couldn't reach by phone or online. You've lost a longtime customer.
Food: 1
Service: 1
Ordered online and told one hour. When I arrived to pick up was told they were very busy and it would be another hour. When I came back one hour later was told the misplaced one of the pizzas and it would only be twenty minutes. Almost 2 1/2 hours to get one hot and one cold pizza.
Atmosphere: 1
Food: 1
Service: 1
really good 👍
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Brownie, Steak and Cheese Sub
The front of the house is clean enough. But the tables and chairs and the bathrooms and the rug don’t look like they've been cleaned in a decade. Everytime i cone to this location and ask for steak and cheese in a pocket they don’t have pockets/pita bread. Why? There should be consistency with each location and Kingston doesn’t have any of that. Staff is friendly though and kitchen is busy all the time.
Atmosphere: 2
Food: 3
Service: 5
Recommended dishes: Steak and Cheese Sub
I recently visited the Papa Gino’s in Kingston, MA for the first time in a few years. The place has definitely changed for the better, with modern decor and sleek hardwood floors giving it a fresh, updated feel. Since it was conveniently on my way from work, I placed an online order and was given the pickup time of 6:55 PM. Unfortunately, things took a turn for the worse. I arrived at 7:00 PM, only to wait until 7:28 PM for my order to be ready. The question is, why not provide a more accurate pickup time? When my name was finally called, the pizzas were handed over with no acknowledgment or apology for the delay. While I didn’t expect stellar customer service, the lack of basic courtesy was disappointing and reminded me why we had stopped coming here before. That said, the pizza and breadsticks were still just as delicious as ever.
Atmosphere: 4
Food: 5
Service: 1
Steak bomb an fries. Amazing
Quick service. Delicious food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak and Cheese Sub
Papa Gino’s is a New England staple. Great food and great people working there.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great food and great service!
Atmosphere: 5
Food: 5
Service: 5
I've been going to this particular location since I was a very young child and it's changed several times over the years. My dad used to get a jug of beer and a large pizza with fountain drinks for me and my brother for about $20. Now it's $40 for a large pizza and 3 bottled drinks. There's no fountain drinks anymore and they don't have cheese and pepper flakes on the table anymore. The service was great and the atmosphere was fine. Just the prices are a lot higher.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Good food, great service, nice place to eat but turn the AC down, thanks
Atmosphere: 4
Service: 4
food is amazing from this location
Atmosphere: 5
Food: 5
Service: 5
Place is never open after 7:00 pm...
Atmosphere: 4
Food: 5
Service: 1
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