This location is understaffed and understocked. Waited 15 minutes with my daughter this morning to get two donuts. After 15 minutes we left without even being spoken to or served and got donuts from Market Basket instead. I’d avoid this location and go to another Dunkin.
Atmosphere: 1
Food: 1
Service: 1
Anas Chbib
The staff are rude and they don’t know how to deal with people. Got a wrong order twice. The guy does not wear gloves and touched my food with his dirty hands So disgusting!
Atmosphere: 2
Food: 1
Service: 1
Dale Gensler
15 minute wait with 4 cars in line. Breakfast sandwiches were cold. Donut placed upside down in bag.
Atmosphere: 1
Food: 1
Service: 1
Maggie Clark
I was missing half order
Food: 1
Service: 1
Briyana
waited in drive thru for 15 minutes and we already ordered ahead. then they gave me two sandwiches instead of the maple bacon wrap and avocado toast i ordered.. actually the worst dunkin drive thru i’ve even been to
Service: 1
Daniel Aureli
Donuts get smaller and smaller and are old. Drinks are ok.
Atmosphere: 3
Food: 2
Service: 4
Zoit Group
Worse experience- waited in drive thru for 15 minutes on a pre-order mobile phone. I will never come thru this DD again. You should be shut down when you don’t have enough people to work.
Atmosphere: 1
Food: 1
Service: 1
Erin Sullivan
Service was extremely slow. Asked multiple times how many coolatas we ordered. (Just 1) waited 15 minutes while they kept looking at us and not making our drinks
Atmosphere: 1
Food: 1
Service: 1
Shirish N
Super slow horrible service !!! No options and we were there around 3:00
Service: 1
Aidan Danyow
Refused to make us food. Just a bunch of high schools who don’t want to work.
If you want to be stared at and not spoken to, this is the place to come.
Atmosphere: 1
Food: 3
Service: 1
Michael Tammaro
Spent 40 minutes in the drive thru line on a Saturday morning. No explanation either.
Service: 1
Sharon Somes
Pumpkin spice that's nice
Atmosphere: 5
Food: 5
Service: 5
Cassandra Keane
Overall horrible service. Ordered on the mobile app and my order could not be found. While trying to provide my name and such i told them u would just go in. As i pulled away they were talking poorly about me and forgot to take themselves off mute. I went inside and they had my cup out and printed the order so it wasn’t showing on their screen. No apology.
They bean to make my cold brew and used iced coffee. They rudely brought it over to me and i said i had ordered cold brew. They said they were out and added an espresso shot in lieu of the cold brew which i didn’t see. All i saw was sugar added which i didn’t order either.
I asked for a refund and was denied at the time being . I was told i had to go through the app. I went through the app and had to call customer service. I was told the franchise owner had to refund me and that they would call me back to do so. Well it’s been a week and i have yet to receive a call/refund. It is case #14817878. Thanks for not giving me my refund and thanks for your employees forgetting to shut the intercom off outside when talking about me have a nice day!
This location is understaffed and understocked. Waited 15 minutes with my daughter this morning to get two donuts. After 15 minutes we left without even being spoken to or served and got donuts from Market Basket instead. I’d avoid this location and go to another Dunkin.
Atmosphere: 1
Food: 1
Service: 1
The staff are rude and they don’t know how to deal with people.
Got a wrong order twice.
The guy does not wear gloves and touched my food with his dirty hands
So disgusting!
Atmosphere: 2
Food: 1
Service: 1
15 minute wait with 4 cars in line. Breakfast sandwiches were cold. Donut placed upside down in bag.
Atmosphere: 1
Food: 1
Service: 1
I was missing half order
Food: 1
Service: 1
waited in drive thru for 15 minutes and we already ordered ahead. then they gave me two sandwiches instead of the maple bacon wrap and avocado toast i ordered.. actually the worst dunkin drive thru i’ve even been to
Service: 1
Donuts get smaller and smaller and are old. Drinks are ok.
Atmosphere: 3
Food: 2
Service: 4
Worse experience- waited in drive thru for 15 minutes on a pre-order mobile phone. I will never come thru this DD again. You should be shut down when you don’t have enough people to work.
Atmosphere: 1
Food: 1
Service: 1
Service was extremely slow. Asked multiple times how many coolatas we ordered. (Just 1) waited 15 minutes while they kept looking at us and not making our drinks
Atmosphere: 1
Food: 1
Service: 1
Super slow horrible service !!!
No options and we were there around 3:00
Service: 1
Refused to make us food. Just a bunch of high schools who don’t want to work.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
If you want to be stared at and not spoken to, this is the place to come.
Atmosphere: 1
Food: 3
Service: 1
Spent 40 minutes in the drive thru line on a Saturday morning. No explanation either.
Service: 1
Pumpkin spice that's nice
Atmosphere: 5
Food: 5
Service: 5
Overall horrible service. Ordered on the mobile app and my order could not be found. While trying to provide my name and such i told them u would just go in. As i pulled away they were talking poorly about me and forgot to take themselves off mute. I went inside and they had my cup out and printed the order so it wasn’t showing on their screen. No apology.
They bean to make my cold brew and used iced coffee. They rudely brought it over to me and i said i had ordered cold brew. They said they were out and added an espresso shot in lieu of the cold brew which i didn’t see. All i saw was sugar added which i didn’t order either.
I asked for a refund and was denied at the time being . I was told i had to go through the app. I went through the app and had to call customer service. I was told the franchise owner had to refund me and that they would call me back to do so. Well it’s been a week and i have yet to receive a call/refund. It is case #14817878. Thanks for not giving me my refund and thanks for your employees forgetting to shut the intercom off outside when talking about me have a nice day!
Atmosphere: 1
Food: 1
Service: 1
Worst customer service
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