Dunkin'

226 Winthrop Ave, Lawrence
(978) 689-0900

Recent Reviews

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Ileanna Genao

I had someone take my order today. It was the guy over the mic and I asked them politely if they had plain bagels and he lied to me and said yes they did and handed me raisin bagel after I politely requested plane and did not want raisin bagel. I’m actually allergic to grape. The employee simply could’ve just told me the truth that there was no plain bagels and I would’ve been completely fine without it, but instead he lied and said they had plain bagels and gave me a raisin bagel. I wouldn’t have been upset, but it made me upset with the fact that he didn’t take it serious and proceeded serve me a raisin bagel after I stated that I do not want raisin and I do not like wasting food so that was very inconsiderate. My tone was completely polite and respectful so I was in shock that he even did that.

Samantha May

I wish i got their names but the BEST grilled cheese in my 20 years of living

Atmosphere: 5

Food: 5

Service: 5

Nina Murray

horrible service

Atmosphere: 4

Food: 2

Service: 1

Leanne Elliott

Great when you need a little pick me up on the go.

Atmosphere: 4

Food: 4

Service: 4

Karen Lockwood

You can’t call the store. Their number won’t go through. I left without my coffee and couldn’t even get a refund.

Doreen Gentile

Always good coffee and service

Atmosphere: 4

Food: 4

Service: 4

Daniel Lopez

This location is understaffed and understocked. Waited 15 minutes with my daughter this morning to get two donuts. After 15 minutes we left without even being spoken to or served and got donuts from Market Basket instead. I’d avoid this location and go to another Dunkin.

Atmosphere: 1

Food: 1

Service: 1

Anas Chbib

The staff are rude and they don’t know how to deal with people.
Got a wrong order twice.
The guy does not wear gloves and touched my food with his dirty hands
So disgusting!

Atmosphere: 2

Food: 1

Service: 1

Dale Gensler

15 minute wait with 4 cars in line. Breakfast sandwiches were cold. Donut placed upside down in bag.

Atmosphere: 1

Food: 1

Service: 1

Maggie Clark

I was missing half order

Food: 1

Service: 1

Briyana

waited in drive thru for 15 minutes and we already ordered ahead. then they gave me two sandwiches instead of the maple bacon wrap and avocado toast i ordered.. actually the worst dunkin drive thru i’ve even been to

Service: 1

Daniel Aureli

Donuts get smaller and smaller and are old. Drinks are ok.

Atmosphere: 3

Food: 2

Service: 4

Zoit Group

Worse experience- waited in drive thru for 15 minutes on a pre-order mobile phone. I will never come thru this DD again. You should be shut down when you don’t have enough people to work.

Atmosphere: 1

Food: 1

Service: 1

Erin Sullivan

Service was extremely slow. Asked multiple times how many coolatas we ordered. (Just 1) waited 15 minutes while they kept looking at us and not making our drinks

Atmosphere: 1

Food: 1

Service: 1

Shirish N

Super slow horrible service !!!
No options and we were there around 3:00

Service: 1

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