Starbucks

145 Housatonic St, Lee
(413) 327-4959

Recent Reviews

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Cathy Hanczaryk

I walked in, and the line was so long that I decided to use the ladies room 1st. It was so filthy and disgusting in there that I turned around and left the establishment itself. I don't know how fair it was to judge the whole store based on what I saw in the bathroom, since they were busy out front, but it was obvious that no one had been in there to service it in quite a while. There was no tp, and the room was filthy.

Atmosphere: 1

Rose Fiscella

Thank you to lovely person at the register who helped my friend and I when the wifi refused to load the Starbucks app. I was so moved when you came out and just handed us the drinks, it wasn’t necessary at all, but nevertheless, you cared enough to make our day.
My only downside to this location is the wifi and cell service is abysmal, but other than that, the staff is absolutely wonderful and I appreciate their kindness.

Atmosphere: 5

Food: 5

Service: 5

Mae Gerhart

Friendly and clean. I was driving through, but I got the neighbor treatment. Was met with a smile, some nice small talk, and a very clean bathroom.

Atmosphere: 5

Food: 5

Service: 5

stephanie

I was there on Wednesday and the girl wit the brown pony tail in the drive thru windows was very disrespectful ..i placed an order in store by accident and went thru the drive thru and she was extremely mad about my mistake. I felt stupid, I was just trying to get coffee… I didn’t want to say anything but this happens all the time with the same girl..

Will not be coming back anymore unfortunately…

Atmosphere: 1

Food: 1

Service: 1

Lindsay Lehmann

Beautiful. Large interior. Staff was friendly. Easy parking.

Atmosphere: 5

Food: 5

Service: 5

Spotted Tigress

Wonderful small Starbucks!! Excellent service and kind employees.

Atmosphere: 5

Service: 5

Luke Thomas

Not a big fan of chunky milk in my coffee, maybe it’s like holiday special. Ordered a Venti, paid for a Venti and received a Grande. Well shucks. Merry Christmas you filthy animal.

I am serious about the milk and the size they did screw that up :(.

Atmosphere: 1

Food: 1

Service: 1

Mary N

Very rude and pushy. The man working the drive in window on Thanksgiving day early afternoon was very rude and pushy insisting that I should give him the change from a drink that I paid for. It wasn’t “change”, IT WAS $4!!!! When I told him no because he scoffed at me. He looked miserable working there and has a horrible personality for communicating with the public. NEVER have o been pushy TO GIVE A RIDICULOUSLY LARGE TIP … FOR A LATTE ONLY! Shame on bad customer service at LEE Starbucks PICK UP WINDOW ON A HOLIDAY!!

Food: 4

Service: 1

Sophia Blake

I just stop by Starbucks on 145 Housatonic st in Lee mass. I entered in the building, going to use their Restroom, I was told that they are closed , and I cannot use their bath room, despite their front door been open. I was very shocked, I’m an African American , and I felt that I was discriminated against .

Howard Jaffe

It's Starbucks...

Atmosphere: 4

Food: 4

Service: 4

Kellie Hescock

Dietary restrictions: Options of lactose free milks

Atmosphere: 5

Food: 5

Service: 5

Owen Wall

Well, we ordered two drinks on the mobile app and arrived about 10 minutes later. We waited a solid 20 minutes while other customers, some furious and some frantic, rushed out of the store after their excruciatingly long wait. We watched as chaos insued behind the counter, entertained by the managers reaction to the spectacle, as he stood motionless in front of the sink while orders poured in and tickets were haphazardly placed anywhere on the line where a ticket had already been grabbed at random. After a total of 30 minutes they managed to complete one drink incorrectly, and we watched as he moved on to another ticket, ignoring the second drink. We left.

Atmosphere: 3

Food: 1

Service: 1

Jessica Cossin

This is a fantastic Starbucks location! It's extremely clean, yes the bathrooms are spotless too. The Baristas working whenever I stop for coffee are extraordinarily friendly, this particular day, the 2 Baristas were amazing! I wish I got their names. My latte was above & beyond delicious. My chocolate chip cookie was warm & gooey, just the way it should be. My regular Sbux close to my home is under renovation, I live about 45 mins from this one, but was meeting a friend, It's too bad gas is so pricey or I'd drive here everyday to get my coffee! Thank you Amazing Baristas for a truly special experience, you made my day so much better with your kindness! ❤️

Parking: The parking lot is newly paved, and spacious. Watch out for drivers that whip in & out. Otherwise you're fine. There's another whole lot available behind the one just for Sbux that nobody uses.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chocolate Chip Cookie

Marcio Pereira Alves alves

I recommend a place with easy access and service above the normal level!

Parking: Very good and safe!

Wheelchair accessibility: Excellent !

Atmosphere: 5

Food: 5

Service: 5

Hunter Clemo

Honestly it's a nice atmosphere and the employee was nice until he must've shorted my frappe mix because he knew it wouldn't fill to the top so he filled the bottom with whip cream so it appeared to be full. Then was upset when i called him out.

Atmosphere: 4

Food: 3

Service: 1

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