Had the Korean BBQ sandwich, and despite what I thought were reasonably low expectations, it managed to disappoint. BBQ sauce was standard american variety and the cheese was cold and unmelted. Cashier was extremely helpful and friendly though.v
Atmosphere: 2
Food: 1
Service: 5
Lynda Mueller
Drove from upstate NY heading to Boston. Passed many rest stops but we were all excited for our Steak and Cheese! Walked in at 8:10pm to be told,” Just so you know we only serve the Papa Gino’s side after 8:00pm.What? It’s says 9:00 closing. It says 9:00 on your website? It’s 8:10 . So we had a choice of slices of cheese pizza or pepperoni pizza both looked like had been there a few hours. Bought cheese and wasn’t even given the choice of having it warmed . Terrible, cold, dry pizza. We looked again online and no where does it mention only pizza served after 8:00. Very disappointed. Couldn’t blame the employee of this is the Dangelos policy. It just should be clearly stated…. Didn’t have anything posted even at the restaurant itself.
Atmosphere: 1
Food: 1
Service: 4
Tammy Gewehr
I got a vegetarian sub. I wish they had asked if I'd like it grilled. The grilled veges and hot cheese were so yummy, but it caused the bread to get soggy. Grilling it would have made it perfect!
I am sorry I cannot remember the woman's name who helped me. She was so kind and professional. She asked my name for food pickup and addressed me by name. I felt special...it was sweet.
The restaurant was in a travel plaza so I cannot say the atmosphere was awesome, but I gave it a 5-star because of it's convenience.
Atmosphere: 5
Food: 5
Service: 5
Dranoel Barnard
As a first time customer, I had a mix up on my order. I was disappointed to say the least. I brought it to the managers attention and she went above and beyond to make it right. I am now a satisfied first time customer and BC of her and the experience I had with her, I will be returning in the near future:)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Sandwich
Martin Wiosna
Asked for extra peppers and mushrooms....and no onions....and I even tipped....never again
Atmosphere: 4
Food: 2
Service: 4
Gary Norton
I go to DAngelos every time I’m in Ma, love the food but this time I ordered a chicken teriyaki rice bowl and got a chicken teriyaki soup, when I politely asked for it to be corrected the cook started running his mouth dropping F bombs like they were candy, after getting the corrected meal (teriyaki on the side) the cook said “here’s your F ing food have a Happy F ing New Year”, I asked the manager to get the cooks attitude in check and she said “ I’m the F ing manager and you need to F ing leave”. I will be reporting this to corporate because neither of them should be in the jobs they are in!!!
Atmosphere: 1
Food: 1
Service: 1
Stephanie Cherry
The lead employee here had a complete disregard for basic respect for people. This is at a rest stop and people are trying to get home after long rides - who wants to have the cashier be rude, arrogant and dismissive? And then hold my food (which was paid for and ready) and purposely not hand it over? Next time save yourself from a headache.
Atmosphere: 1
Food: 3
Service: 1
Aidenj Norton
I go to DAngelos every time I’m in Ma, love the food but this time I ordered a chicken teriyaki rice bowl and got a chicken teriyaki soup, when I politely asked for it to be corrected the cook started running his mouth dropping F bombs like they were candy, after getting the corrected meal (teriyaki on the side) the cook said “here’s your F ing food have a Happy F ing New Year”, I asked the manager to get the cooks attitude in check and she said “ I’m the F ing manager and you need to F ing leave”. I will be reporting this to corporate because neither of them should be in the jobs they are in!!!
Atmosphere: 1
Food: 1
Service: 1
Colleen Lavallee
Stopped at D'Angelo on the MA Pike 9/24/2023. When I tell you it was THE MOST satisfying Italian grinder I have had in a very long time, I'm not exaggerating. I wanted a veggie pokket, but they are looking for a new distributer due to quality issues, so I got a small Italian with lettuce, tomatoes, pickles and a little mayo. I ate it while my husband drove. It was so good. I haven't had a D'Angelos anything for a long time as I moved out of MA in 2016, so I really enjoyed this one. Oh, and the service was outstanding. Two guys, both so friendly and nice. Good job guys!!!
Atmosphere: 5
Food: 5
Service: 5
Blake Thrasher
Waited for 15 minutes wondering why they weren't open. Had to go up and ask what was going on to find out they were running behind and would not be open soon. Things happen but this should've at least been communicated with a sign. Unprofessional and disappointing.
They regularly make my order wrong, even though it’s straight off their menu. Also, on more than one occasion, my vegetarian grinders have had chunks of meat. They also skimp on ingredients (because they’re on the overcharged turnpike?). Won’t return.
Atmosphere: 1
Food: 1
Service: 1
Lucas McNeilly
Apparently you have to say No tomato no onion 5 times because 4 didn’t work.
Suzanne Caliguire
Just stopped for lunch with my kids at the Lee, Massachusetts rest stop,, and can't say enough good about the friendly service. My son ordered in error and they cheerfully amended his order and even brought it to our table. Everyone was nice, but the lady at the register was above and beyond pleasant. Great experience and tasty lunch!
Hannah Minion
Lobster roll so worth it
David Arrighini
Very helpful behind the counter….ordered a large sandwich that I was splitting with my wife and they wrapped the halves separately.
Had the Korean BBQ sandwich, and despite what I thought were reasonably low expectations, it managed to disappoint. BBQ sauce was standard american variety and the cheese was cold and unmelted. Cashier was extremely helpful and friendly though.v
Atmosphere: 2
Food: 1
Service: 5
Drove from upstate NY heading to Boston. Passed many rest stops but we were all excited for our Steak and Cheese! Walked in at 8:10pm to be told,” Just so you know we only serve the Papa Gino’s side after 8:00pm.What? It’s says 9:00 closing. It says 9:00 on your website? It’s 8:10 . So we had a choice of slices of cheese pizza or pepperoni pizza both looked like had been there a few hours. Bought cheese and wasn’t even given the choice of having it warmed . Terrible, cold, dry pizza. We looked again online and no where does it mention only pizza served after 8:00. Very disappointed. Couldn’t blame the employee of this is the Dangelos policy. It just should be clearly stated…. Didn’t have anything posted even at the restaurant itself.
Atmosphere: 1
Food: 1
Service: 4
I got a vegetarian sub. I wish they had asked if I'd like it grilled. The grilled veges and hot cheese were so yummy, but it caused the bread to get soggy. Grilling it would have made it perfect!
I am sorry I cannot remember the woman's name who helped me. She was so kind and professional. She asked my name for food pickup and addressed me by name. I felt special...it was sweet.
The restaurant was in a travel plaza so I cannot say the atmosphere was awesome, but I gave it a 5-star because of it's convenience.
Atmosphere: 5
Food: 5
Service: 5
As a first time customer, I had a mix up on my order. I was disappointed to say the least. I brought it to the managers attention and she went above and beyond to make it right. I am now a satisfied first time customer and BC of her and the experience I had with her, I will be returning in the near future:)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Sandwich
Asked for extra peppers and mushrooms....and no onions....and I even tipped....never again
Atmosphere: 4
Food: 2
Service: 4
I go to DAngelos every time I’m in Ma, love the food but this time I ordered a chicken teriyaki rice bowl and got a chicken teriyaki soup, when I politely asked for it to be corrected the cook started running his mouth dropping F bombs like they were candy, after getting the corrected meal (teriyaki on the side) the cook said “here’s your F ing food have a Happy F ing New Year”, I asked the manager to get the cooks attitude in check and she said “ I’m the F ing manager and you need to F ing leave”. I will be reporting this to corporate because neither of them should be in the jobs they are in!!!
Atmosphere: 1
Food: 1
Service: 1
The lead employee here had a complete disregard for basic respect for people. This is at a rest stop and people are trying to get home after long rides - who wants to have the cashier be rude, arrogant and dismissive? And then hold my food (which was paid for and ready) and purposely not hand it over? Next time save yourself from a headache.
Atmosphere: 1
Food: 3
Service: 1
I go to DAngelos every time I’m in Ma, love the food but this time I ordered a chicken teriyaki rice bowl and got a chicken teriyaki soup, when I politely asked for it to be corrected the cook started running his mouth dropping F bombs like they were candy, after getting the corrected meal (teriyaki on the side) the cook said “here’s your F ing food have a Happy F ing New Year”, I asked the manager to get the cooks attitude in check and she said “ I’m the F ing manager and you need to F ing leave”. I will be reporting this to corporate because neither of them should be in the jobs they are in!!!
Atmosphere: 1
Food: 1
Service: 1
Stopped at D'Angelo on the MA Pike 9/24/2023. When I tell you it was THE MOST satisfying Italian grinder I have had in a very long time, I'm not exaggerating. I wanted a veggie pokket, but they are looking for a new distributer due to quality issues, so I got a small Italian with lettuce, tomatoes, pickles and a little mayo. I ate it while my husband drove. It was so good. I haven't had a D'Angelos anything for a long time as I moved out of MA in 2016, so I really enjoyed this one. Oh, and the service was outstanding. Two guys, both so friendly and nice. Good job guys!!!
Atmosphere: 5
Food: 5
Service: 5
Waited for 15 minutes wondering why they weren't open. Had to go up and ask what was going on to find out they were running behind and would not be open soon. Things happen but this should've at least been communicated with a sign. Unprofessional and disappointing.
Restaurantji Recommends
They regularly make my order wrong, even though it’s straight off their menu. Also, on more than one occasion, my vegetarian grinders have had chunks of meat. They also skimp on ingredients (because they’re on the overcharged turnpike?). Won’t return.
Atmosphere: 1
Food: 1
Service: 1
Apparently you have to say No tomato no onion 5 times because 4 didn’t work.
Just stopped for lunch with my kids at the Lee, Massachusetts rest stop,, and can't say enough good about the friendly service. My son ordered in error and they cheerfully amended his order and even brought it to our table. Everyone was nice, but the lady at the register was above and beyond pleasant. Great experience and tasty lunch!
Lobster roll so worth it
Very helpful behind the counter….ordered a large sandwich that I was splitting with my wife and they wrapped the halves separately.
Loading...