Dunkin'
200 Housatonic St, Lee
(413) 243-1676
Recent Reviews
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Came down from the AT, bought way to much food...all was good and charged up my phone and charging banks.
As far as chain eateries are concerned this is a middle of the road one with consistent food and service quality.
Nice food and friendly staff.
Clean place and nice bathrooms
Stop for some Donuts on a Tuesday At 6:45 pm was told no because they were closing & all food was thrown out! Closing time was 7:00 ????
Hot and fast!
Very busy.l9ng waiting
Service is really bad, that's it.
Update: I tried it again but the iced tea is disgusting and I can’t drink it. It’s now been 4 months since the first issue I had here and I still haven’t gotten a response or a refund for the things I paid for but they never gave me.
I’d say about 80% of the time when I order here, they’re out of at least one thing I ordered. Most of the time when that happens they don’t tell me, so I end up paying for things that I never got. When trying to get a refund online, I get told that a manager from this location will help me within 2 business days. It’s been 34 business days and almost two months since one of my requests for a refund with no response.
So strange cashier. I afraid the place.
My coffee could’ve been made a bit better but it wasn’t bad. I guess I’m used to my “home Dunkin”. My father-in-law enjoyed the donuts, as usual.
Restaurantji Recommends
Normally are very good and welcoming, but have a tendency to keep your order behind the counter instead of putting it up on the mobile order shelf. And while you’re trying to ask someone for it they just ignore you :/
Atmosphere: 2
Food: 5
Service: 2
Food wasn’t even fully cooked. Didn’t even get the order right. Never got my hash browns. Waste of money. DO NOT COME HERE.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Egg and Cheese, Hash Browns, Bacon Egg and Cheese
If I could give them zero stars I would. Back in October we walked into this location and were instructed that we had to use the kiosk to order and that no orders were taken over the counter. We ordered at the kiosk as instructed and we ordered munchkins. We were then told there are no more munchkins which we were unaware of. We asked for a refund for the munchkins and the employee went to check with the manager. He came back and stated they can not give us a refund. So we left with no munchkins yet paid for them. The whole time he was chewing on a straw, as he was pouring the coffee he was smashing the tap with the with the handle and he was just very unprofessional. Still trying to work with corporate to get our money back and have been unsuccessful. Will definitely never be back to this location again and will think about going elsewhere for coffee in the future
Atmosphere: 1
Food: 1
Service: 1
Drive thru service, decent food.
Atmosphere: 3
Food: 4
Service: 4
Ice coffee with 3 milks 3 sugar tasted like vinegar was added. Coworker had ice coffee with almond milk and had the same experience (same order). Tried calling for 15 min no one answered phone.
Food: 1
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