Spent 45 minutes in drive thru only to get sandwiches That look like somebody stepped on them, never ever again
Atmosphere: 1
Food: 1
Service: 1
Mickey O'Kane
Truly one of the most disgusting fast food restaurants I've ever been to. My wife, adult daughter and myself were traveling through the area, and decided to grab a bite to eat. We SPECIFIED we wanted food that was fresh off the grill. While waiting for our order, we received our drink cups. The whole restaurant was filthy, there were no cup lids or napkins. The condiment containers were empty, except for one or two. There was no paper in either restroom to dry your hands on, and none of the air driers worked. We opted to eat in the car, because it was spotless compared to the indide of the restaurant. All of the food was at best, luke warm and tge fries were cold. Even the soda lacked carbonation. Do yourself a favor and find somewhere else to eat.
Atmosphere: 1
Food: 1
Service: 1
Kim Slater
I NEVER go to mcdonalds
Joe Lafrite
Horribly understaffed and overworked. Avoid.
Atmosphere: 3
Food: 3
Service: 1
Brenda Griffin
No frappe again....soo disappointed
Food: 1
Patricia Kania
Doing a drive-through Lee, around 11:30 am. we wanted something quick to eat so we pulled into this McDonald’s. Went to the drive up window waited for somebody to respond, yelled hello hello hello . Nobody responded. Went by two both drive up windows, No one in sight. Pulled out of there went down further to see if there was another fast food restaurant there was nothing in sight so we figured OK. Turn around go back to McDonald’s this time park the car went into the restaurant waited for service everybody that was getting service the app so they got served first before the customers coming in off the street this is totally wrong. Waited a little longer. A person said oh be with you in a minute and then another person went over to them and said oh you have to give this one you have to serve this one talking about another customer. We turned around and walked out the last time I went to a McDonald’s in Springfield Massachusetts. It was so expensive. I swore I’d never go back, but we needed something to eat the only reason why we went back there now I swear on this website, my husband and I will never step foot in another McDonald’s fast food companies that make your meal smaller and smaller are getting out of control. Service sucks
Atmosphere: 1
Service: 1
Heriberto Rodriguez
This is by far the worst McDonald's that I have ever been in my life the fact that it is a McDonald's sitting right at the entrance of the Mass Pike and I am giving it one star, it's insane. 1st, it is a tiny McDonald's. 2nd, if you plan on parking your car and going inside to eat that would be a huge mistake. They prioritize the drive-thru and I literally ordered a chicken sandwich and I waited 20 minutes for my chicken sandwich. I was better off going through the drive-thru. 3rd, being that this McDonald's is Tiny it is also dirty. The tables had food stain that you can tell were from hours prior to me going inside. And finally when they finally decided to give me my chicken sandwich, it was cold and it probably had about three shreds of letters and a huge amount of mayonnaise. This McDonald's ought to be a shame of themselves. I would urge and suggest that people do not stop at this McDonald's
Atmosphere: 1
Food: 1
Service: 1
Russell Harvey
ATTENTION FRANCHISE OWNER: STAFF YOUR STORE BETTER ON BUSY WEEKENDS
As for the employees who were here today, we appreciate your service and hard work.
Atmosphere: 2
Food: 3
Service: 5
Andis A.
I had already placed and received an order. I just wanted a gulp of water before getting back on the road (because I got a coffee with my breakfast), but I was told that I would have to pay ¢25 to ¢75 for a water cup. Is this franchise really that parsimonious to charge paying customer for a cup?
Atmosphere: 1
Food: 3
Service: 1
Jeff R
Replacing human beings with kiosks has only made this place more dysfunctional and created a worse environment for customer service. I ordered three Happy meals and it took almost 30 minutes and countless other people had their orders messed up during the process.
I went to the drive-through and was told to go to the second window to pay. When I reached the second window, Nicole was busy trying to hug the guy who was getting sodas. He was trying to get away from her and when he did, she was trying to kick him. There was another woman making iced coffee. All of this at the window and not once did anyone acknowledge me or say I’ll be right with you. I saved my money and drove away. If they can’t be bothered with me, I can’t be bothered picking up my order
edmundx. almada
Horrible experience waste of time after waiting 45 mins no order yet. I requested a refund and left. Very poorly managed. This experience has put me off all Mickie D,s forever .
Atmosphere: 1
Food: 1
Service: 1
M. Murphy
30 minute “fast food “ wait time, rude and/or incompetent customer service. The only thing worth the wait was the vanilla cone. The fries are standard McD style, oily and salty, so your tastes will dictate your opinion. At least everything was hot.
Atmosphere: 1
Food: 5
Service: 1
Sheri Turner
They are the only 24/7 place to get food in this town...food has always been fresh when I've been there and the staff is great...
Spent 45 minutes in drive thru only to get sandwiches That look like somebody stepped on them, never ever again
Atmosphere: 1
Food: 1
Service: 1
Truly one of the most disgusting fast food restaurants I've ever been to. My wife, adult daughter and myself were traveling through the area, and decided to grab a bite to eat. We SPECIFIED we wanted food that was fresh off the grill. While waiting for our order, we received our drink cups. The whole restaurant was filthy, there were no cup lids or napkins. The condiment containers were empty, except for one or two. There was no paper in either restroom to dry your hands on, and none of the air driers worked. We opted to eat in the car, because it was spotless compared to the indide of the restaurant. All of the food was at best, luke warm and tge fries were cold. Even the soda lacked carbonation. Do yourself a favor and find somewhere else to eat.
Atmosphere: 1
Food: 1
Service: 1
I NEVER go to mcdonalds
Horribly understaffed and overworked. Avoid.
Atmosphere: 3
Food: 3
Service: 1
No frappe again....soo disappointed
Food: 1
Doing a drive-through Lee, around 11:30 am. we wanted something quick to eat so we pulled into this McDonald’s.
Went to the drive up window waited for somebody to respond, yelled hello hello hello . Nobody responded. Went by two both drive up windows,
No one in sight. Pulled out of there went down further to see if there was another fast food restaurant there was nothing in sight so we figured OK. Turn around go back to McDonald’s this time park the car went into the restaurant waited for service everybody that was getting service the app so they got served first before the customers coming in off the street this is totally wrong. Waited a little longer. A person said oh be with you in a minute and then another person went over to them and said oh you have to give this one you have to serve this one talking about another customer. We turned around and walked out the last time I went to a McDonald’s in Springfield Massachusetts. It was so expensive. I swore I’d never go back, but we needed something to eat the only reason why we went back there now I swear on this website, my husband and I will never step foot in another McDonald’s fast food companies that make your meal smaller and smaller are getting out of control. Service sucks
Atmosphere: 1
Service: 1
This is by far the worst McDonald's that I have ever been in my life the fact that it is a McDonald's sitting right at the entrance of the Mass Pike and I am giving it one star, it's insane. 1st, it is a tiny McDonald's. 2nd, if you plan on parking your car and going inside to eat that would be a huge mistake. They prioritize the drive-thru and I literally ordered a chicken sandwich and I waited 20 minutes for my chicken sandwich. I was better off going through the drive-thru. 3rd, being that this McDonald's is Tiny it is also dirty. The tables had food stain that you can tell were from hours prior to me going inside. And finally when they finally decided to give me my chicken sandwich, it was cold and it probably had about three shreds of letters and a huge amount of mayonnaise. This McDonald's ought to be a shame of themselves. I would urge and suggest that people do not stop at this McDonald's
Atmosphere: 1
Food: 1
Service: 1
ATTENTION FRANCHISE OWNER: STAFF YOUR STORE BETTER ON BUSY WEEKENDS
As for the employees who were here today, we appreciate your service and hard work.
Atmosphere: 2
Food: 3
Service: 5
I had already placed and received an order. I just wanted a gulp of water before getting back on the road (because I got a coffee with my breakfast), but I was told that I would have to pay ¢25 to ¢75 for a water cup. Is this franchise really that parsimonious to charge paying customer for a cup?
Atmosphere: 1
Food: 3
Service: 1
Replacing human beings with kiosks has only made this place more dysfunctional and created a worse environment for customer service. I ordered three Happy meals and it took almost 30 minutes and countless other people had their orders messed up during the process.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
it took 20 minutes to get a 10 pice
Atmosphere: 1
Food: 2
Service: 1
I went to the drive-through and was told to go to the second window to pay. When I reached the second window, Nicole was busy trying to hug the guy who was getting sodas. He was trying to get away from her and when he did, she was trying to kick him. There was another woman making iced coffee. All of this at the window and not once did anyone acknowledge me or say I’ll be right with you. I saved my money and drove away. If they can’t be bothered with me, I can’t be bothered picking up my order
Horrible experience waste of time after waiting 45 mins no order yet. I requested a refund and left. Very poorly managed. This experience has put me off all Mickie D,s forever .
Atmosphere: 1
Food: 1
Service: 1
30 minute “fast food “ wait time, rude and/or incompetent customer service. The only thing worth the wait was the vanilla cone. The fries are standard McD style, oily and salty, so your tastes will dictate your opinion. At least everything was hot.
Atmosphere: 1
Food: 5
Service: 1
They are the only 24/7 place to get food in this town...food has always been fresh when I've been there and the staff is great...
Atmosphere: 4
Food: 4
Service: 5
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