McDonald's

After hearing “be with you in a moment” we didn’t hear from an employee for 30 minutes. Drive thru was empty, only people in line and lobby was empty when we went around front. After waiting for 30+ minutes we left with no food and still didn’t hear the employee again. Terrible service!

Service: 1

Waited 30 mins and they didn’t take my order

Atmosphere: 1

Food: 1

Service: 1

At this rest stop just over the MA border from NY on the pike, it's not very good. If you 'must', and no choice, to stop, it will cover that. However the next exit after this one in MA is much better. Here, the bathroom's were dingy and ordering at this McDonald's has been tough on more than one occasion. It's not the cheapest McDonald's, just as you would expect in a rest stop. We had difficulty communicating with the person who is taking our drive through order, it was clear English was not their first language They ended up putting somebody else on the speaker to take our order. WhileI have great patience with people who are still learning our language, that person should be on another task, until they ramp up. When we arrived at the window there was a group of the three people who were just standing around laughing. The food was good, the service was quick (apart from ordering) but next time We are traveling back from Canada, we'll remember to take the following exit.

Atmosphere: 3

Food: 4

Service: 3

This place needs to be shut down they do not give you fresh food look at your sandwiches the cheese is crusty hard, the buns are hard and dry like it's old or microwave. The place is filthy the manager has long nasty hair around the food with no hair net nor do the female staff. They don't wear gloves while they're prepping the nasty food. This is my 3rd day this week getting food here with the same results. Better off with food from the gasstation. $14.00 for 2 sandwiches, hashbrown n coffee that I had to throw away. Oh and no orange juice all week long

Atmosphere: 1

Food: 1

Service: 1

This is nothing against the workers, however the management is awful. We just went by and the worker said they are the only one working. This is unacceptable for management. Stop overworking your employees.

It's McDonald's, what can you say? All I got was a large coke.

Atmosphere: 5

Food: 5

Service: 5

Very rude staff, not helpful at all

Atmosphere: 4

Food: 4

Service: 1

Waited for my drink 20 min

Don't eat at mc no more

It's a McDonald's in a rest area. Jacked up prices, inconsistent service, and sporadic crowds. But the food is ok.

Atmosphere: 3

Food: 4

Service: 3

Sat in Drive through for almost 25 mins.

This was just a restaurant stop, returning from Stony creek NY
1000 acre Dude ranch

Atmosphere: 4

Food: 4

Service: 4

I have gone to many, many dunkins. This one is by far the best service. The best morning crew. Going here for almost four years.And I think my coffee was made wrong Twice and they fixed it without an issue.

Atmosphere: 5

Food: 5

Service: 5

Waited far too long at the drive thru to order, I left and went across the street to Dunkin. When I had my order and was leaving, I saw the car that was behind me at McDonald's was still waiting!

Burgers were fresh but the French fries were cold

Atmosphere: 4

Food: 3

Service: 4