McDonald's
90 East (Service Plaza, Massachusetts Tpke, Lee
(413) 243-4666
Recent Reviews
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Excellent restaurant for a Turnpike store. They get super busy, so be patient. You won't have to wait long.
This store STEALS from customers. I ordered a McChicken in the app. Their computers in store weren't working so they never received the order. I showed the manager my email receipt confirmation and they still refused to honor my order.
Make sure you order from the correct east or west bound McDonald's because if your like me I didn't. When I went to pick up my food they couldn't find it and then said oh your ordered from west bound and you'll have to go there. There's no way to turn around easily and so I paid for a meal I didn't get. Manager and employees at this location were terrible!!
Long line and slow service for a short order
Stale, hard bun on quarter pounder made sandwich inedible.
Clean. Service was fast and friendly
The only people too stupid to work at McDonald’s work at this McDonald’s. Make the mistake of stopping twice on road trip you will spend 30 minutes waiting with no other cars in line. Worst McDonald’s on planet maybe
I order an iced Carmel, they gave me iced Black coffee with Caramel syrup... Then acted like I was wrong & had been getting the wrong thing all over the rest of the country... Why hire people that can't or don't communicate with English speaking customers in an English speaking country...
See now I would rate this a ZERO if I could, where do I start?! My chicken nuggets were RAW. My half my food was frozen/uncooked or undercooked, the employees are highly unfriendly. One of the employees had attitude the whole time she was taking my order. She did not speak a word of English when I ordered and she later complained about me to her co-workers. She yelled at me and embarrassed me! If you have any other place to go besides this place go there! The atmosphere was DISGUSTING. It reeked of fish and rotten eggs, DO NOT GO HERE!!
don’t bother stopping if you need Wi-Fi here on your laptop. They have dog slow Wi-Fi. I’ve attached a picture of an actual speed test that I ran while trying to do some work on my laptop.
Restaurantji Recommends
Typical mcdonald's. Food was hot, but expensive. Really expensive! Use the app if you can have some good deals.
Breakfast was hot, none of the locations have the Carmel
Cashier misunderstood me and they were super slow
Went through the drive thru around 3:30 am and was instructed to wait a moment. Waited for 5 minutes and 0 response. Ultimately did not get any food even though me and two others were hungry after driving for the past 6 hours. This is unacceptable service and the guy should have told us they were closed or gave us a time estimate on how long we’d have to wait before being served.
Atmosphere: 1
Food: 1
Service: 1
Very nice friendly staff thanks again
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac
Very clean and well maintained Mc Donald's.
Atmosphere: 4
Food: 5
Service: 4
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