this is by far one of the worst D'Angelo locations i have ever been to. since the location was renovated and new staff took over the location is full of rude and incompetent staff members. the managers sit in the back and do little to nothing. as i ordered she didnt even know what they had for condiments. i just dont understand why the rude employees. as i waited for 10 minutes they finally started my order. very slow.
food always tastes good. if the food is available. today no lobster
staff complaining about working and phone calls the entire time. order ahead on the app. The manager told employees to stop answering phone calls while i was here. because they were far behind. customers coming in being told 35 minute wait. is it because of orders falling behind or staffing issues .. it wasnt this way before.
Atmosphere: 2
Food: 5
Service: 1
April G
Ordered a greek wrap with no onions and no cucumbers. They were in it and I'm unable to have onions.
update 11/19/24 I went back to Dangelos in Leominster because I had a voucher for a sub and the voucher was not put in the computer however Kelli fixed it. She was very patient and very nice!!!
Atmosphere: 5
Food: 5
Service: 5
Angela Hernandez
Very nice employees
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak, Grilled Italian Sub, Steak & Cheese, Italian
isaac morales
I dealt with Pam and she gave me an amazing experience, I will definitely be return to this location, great customer service. Good food.
Atmosphere: 4
Food: 4
Service: 5
Hannah Bills
I haven't been to D'Angelos in a while. When I came back I was very happy to be greeted so nicely. The PIC was very patient with everyone, especially the ones that seemed new. It was pretty busy when I came in (12:40ish on a Saturday) and they all seemed to be doing their best with a smile. Great job Leominster D'Angelos! I'll be back for my Pastrami #9 and my husband's chicken salad sandwich!
Atmosphere: 5
Food: 5
Service: 5
jayo
they’re was amazing customer service here, great food
Kid-friendliness: amazing staff, very kind
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Bomb
Skulls Heads
Watched the older woman send a worker home when he went to the back to wipe sweat off. The older woman kept saying stuff at him when he seemed fine.
Atmosphere: 1
Food: 1
Service: 1
J Holm
Ordered a large classic veggie, got what looks like a steak bomb without any meat which is just weird
Not a vegetarian so I figured since I already left I'd just eat it but there's not even any meat on it so it's just kind of gross/sickening
Atmosphere: 4
Food: 3
Service: 4
Anthony Garofoli
No seats to dine in
Atmosphere: 2
Food: 5
Service: 5
Recommended dishes: Steak & Cheese
Ryan Mazerolle
I went in today at lunch and the woman at the front was very nice and seemed happy to help. I ordered a chicken Cesar wrap and asked for a little extra dressing on the side. When she put in $1.49 for extra i asked oh i didn’t know you started charging for extra and she immediately said sorry i hit the wrong button and put it in as on the side so i said ok. When the manager started making my food she asked if all dressing was on the side so i said no just wanted an extra side. She then started yelling at the woman who took my order. Saying ive told you this before thats not what we do in a very loud voice for all to hear. Like i would have paid to avoid that but no she thought she could belittle this woman in front of 3-4 staff and 6-7 customers. What a terrible person, i will no longer go to this location
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Chicken Caesar Wrap, Chicken Caesar
I recently visited this location and had an incredible experience that I just have to share. From the moment I walked in, the atmosphere was welcoming and vibrant, setting the stage for a memorable meal. The ambiance hit me like a funky bassline at a disco. But what truly set this visit apart was the exceptional service provided by Gina and the D’angelo team. Gina, the maestro of munchies, the sultana of service, the virtuoso of vibes. She didn’t just serve my meal; she delivered a performance worthy of a standing ovation. Her recommendations? Spot on. Her jokes? Had me snorting my sparkling water. She knew the menu like the back of her hand, and lucky for me, she has really detailed hands. The food was nothing short of amazing, with flavors that danced on the palate and presentation that delighted the eyes. It's not every day you come across a place that not only serves excellent food but also has staff who make you feel like a valued guest. I can't wait to return and relive this wonderful experience!
Maia Tadmor
I had wonderful customer service from Gina!! She really brightened the atmosphere:) Absolutely loved the food served. Really impressed with Gina and how she handled me as a customer!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Caesar Wrap
Robert Farley
The A/C felt like it was about 60 in there.
Atmosphere: 2
Food: 5
Service: 5
Brianna Siemer
Great food as usual!
Atmosphere: 5
Food: 5
Service: 5
Clarence Gaynor
Everything Expected From A Good Sandwich Shop.Very FriendlyCustomer Service Important To Establishment.
Parking: Located Beside Store
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Number 9 Sub Peppers Onions Mushrooms, Steak Sandwich, Southwestern Chicken, Meatball & Cheese, Steak Mushroom and Cheese Sub, Chicken Caesar Salad, Chicken Caesar, Steak, Grilled Italian Sub, Steak Bomb
this is by far one of the worst D'Angelo locations i have ever been to. since the location was renovated and new staff took over the location is full of rude and incompetent staff members. the managers sit in the back and do little to nothing. as i ordered she didnt even know what they had for condiments. i just dont understand why the rude employees. as i waited for 10 minutes they finally started my order. very slow.
food always tastes good.
if the food is available. today no lobster
staff complaining about working and phone calls the entire time. order ahead on the app. The manager told employees to stop answering phone calls while i was here. because they were far behind. customers coming in being told 35 minute wait. is it because of orders falling behind or staffing issues .. it wasnt this way before.
Atmosphere: 2
Food: 5
Service: 1
Ordered a greek wrap with no onions and no cucumbers. They were in it and I'm unable to have onions.
update 11/19/24 I went back to Dangelos in Leominster because I had a voucher for a sub and the voucher was not put in the computer however Kelli fixed it. She was very patient and very nice!!!
Atmosphere: 5
Food: 5
Service: 5
Very nice employees
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak, Grilled Italian Sub, Steak & Cheese, Italian
I dealt with Pam and she gave me an amazing experience, I will definitely be return to this location, great customer service. Good food.
Atmosphere: 4
Food: 4
Service: 5
I haven't been to D'Angelos in a while. When I came back I was very happy to be greeted so nicely. The PIC was very patient with everyone, especially the ones that seemed new. It was pretty busy when I came in (12:40ish on a Saturday) and they all seemed to be doing their best with a smile. Great job Leominster D'Angelos! I'll be back for my Pastrami #9 and my husband's chicken salad sandwich!
Atmosphere: 5
Food: 5
Service: 5
they’re was amazing customer service here, great food
Kid-friendliness: amazing staff, very kind
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Bomb
Watched the older woman send a worker home when he went to the back to wipe sweat off. The older woman kept saying stuff at him when he seemed fine.
Atmosphere: 1
Food: 1
Service: 1
Ordered a large classic veggie, got what looks like a steak bomb without any meat which is just weird
Not a vegetarian so I figured since I already left I'd just eat it but there's not even any meat on it so it's just kind of gross/sickening
Atmosphere: 4
Food: 3
Service: 4
No seats to dine in
Atmosphere: 2
Food: 5
Service: 5
Recommended dishes: Steak & Cheese
I went in today at lunch and the woman at the front was very nice and seemed happy to help. I ordered a chicken Cesar wrap and asked for a little extra dressing on the side. When she put in $1.49 for extra i asked oh i didn’t know you started charging for extra and she immediately said sorry i hit the wrong button and put it in as on the side so i said ok. When the manager started making my food she asked if all dressing was on the side so i said no just wanted an extra side. She then started yelling at the woman who took my order. Saying ive told you this before thats not what we do in a very loud voice for all to hear. Like i would have paid to avoid that but no she thought she could belittle this woman in front of 3-4 staff and 6-7 customers. What a terrible person, i will no longer go to this location
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Chicken Caesar Wrap, Chicken Caesar
Restaurantji Recommends
I recently visited this location and had an incredible experience that I just have to share. From the moment I walked in, the atmosphere was welcoming and vibrant, setting the stage for a memorable meal. The ambiance hit me like a funky bassline at a disco. But what truly set this visit apart was the exceptional service provided by Gina and the D’angelo team. Gina, the maestro of munchies, the sultana of service, the virtuoso of vibes. She didn’t just serve my meal; she delivered a performance worthy of a standing ovation. Her recommendations? Spot on. Her jokes? Had me snorting my sparkling water. She knew the menu like the back of her hand, and lucky for me, she has really detailed hands. The food was nothing short of amazing, with flavors that danced on the palate and presentation that delighted the eyes. It's not every day you come across a place that not only serves excellent food but also has staff who make you feel like a valued guest. I can't wait to return and relive this wonderful experience!
I had wonderful customer service from Gina!! She really brightened the atmosphere:) Absolutely loved the food served. Really impressed with Gina and how she handled me as a customer!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Caesar Wrap
The A/C felt like it was about 60 in there.
Atmosphere: 2
Food: 5
Service: 5
Great food as usual!
Atmosphere: 5
Food: 5
Service: 5
Everything Expected From A Good Sandwich Shop.Very FriendlyCustomer Service Important To Establishment.
Parking: Located Beside Store
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Number 9 Sub Peppers Onions Mushrooms, Steak Sandwich, Southwestern Chicken, Meatball & Cheese, Steak Mushroom and Cheese Sub, Chicken Caesar Salad, Chicken Caesar, Steak, Grilled Italian Sub, Steak Bomb
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