I love the pizza here but sandwiches are apparently a no go. You're basically just paying for bread. Even though it wasn't a sub or anything there should be more than a few pieces of meat. All I tasted was bread.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Pepperoni Pizza, Chicken Wings, Tater Tots
Nate
Just a shoutout to this crew. On a little Domino's coupon kick recently, and have been here for carryout a couple times. Very impresssed by the efficiency and quality control here. Also this store is as clean as I've ever seen it (I had friends who worked here in the 90s lol)
Atmosphere: 5
Food: 5
Service: 5
Kyle Hanson
This Domino's always is fresh and delicious.
Atmosphere: 5
Food: 5
Service: 5
Joey Anderson
Ordered my food got here in 25 minutes and was
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Pepperoni Pizza
Steven M.
Absolutely fantabulous service, everything from showing up, order correct. I'm not saying her name, begins with an M. Recommend this this location to anyone. She does deliver great, even thought she might trip trying to deliver so quick.. great job M.
Jakob Xavier
Tonight I Ordered a flatbread pizza with peppers and onions, it absolutely blew my expectations away. Great pizza and very efficient staff
Cesar Escobales
Very friendly customer service staff is awesome fast service I love it thank you.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Christopher Jones
this is the best dominos in the surrounding area. dont order from the fitchburg location you would be doing yourself a disservice.
Atmosphere: 5
Food: 5
Service: 5
Steph A.
Pizza was good as usual and atmosphere was regular Domino's atmosphere if it has been over the past 25 years I've been going there which is good,
Dear Domino's Customer Service Team,I hope this message finds you well. I am writing to express my profound disappointment with the recent experience I had with Domino's delivery service. As a loyal and long-standing customer, I have always appreciated the convenience and quality of your products, but my most recent encounter has left me disheartened.On 10/18, I placed an order with the expectation of a prompt delivery, as I was quoted a 45- 55 minute delivery time. However, over an hour later, my order had not arrived, and I was left without any communication or updates regarding its status. I decided to contact the store to inquire about the delay.The customer service representative I spoke with informed me that my order had not even been placed in the oven due to a shortage of delivery drivers, and the individual I spoke with was the only one on duty at that time. This information was conveyed to me without any prior notification or explanation. I believe that it is essential for customers to be promptly informed about any significant delays or issues with their orders, allowing them to make informed decisions or seek alternatives if necessary.Furthermore, I inquired about the possibility of receiving the points back for the free pizza I was entitled to as a part of Domino's loyalty program. Regrettably, the representative I spoke with was unable to assist me in this matter, which added to my frustration and dissatisfaction with the overall experience.As a loyal customer who has enjoyed Domino's products and services for an extended period, I have come to expect a certain level of service and professionalism. It is disheartening to experience such a significant departure from the service standards that have kept me coming back to Domino's.I kindly request that you review and address the issues I have raised in this message to prevent similar experiences for other customers in the future. While I understand that occasional challenges may arise in the food delivery industry, I believe that open communication and appropriate compensation for delays are essential to maintaining customer trust and satisfaction.I sincerely hope that my feedback is taken into consideration and that appropriate measures are taken to improve the overall customer experience at your establishment. I am still committed to being a Domino's customer, but I would appreciate a response addressing my concerns and any steps taken to prevent a recurrence of such issues in the future.Thank you for your time and attention to this matter.Sincerely,Kevin Marigliano
Every time I come to pick up my pizza the staff is working fast and hard on multiple orders and everyone I have ever interacted with at the registers has been respectful, professional and personable. Good job everyone!
Atmosphere: 5
Food: 5
Service: 5
Mr J (KillinGuitar)
So I understand that places get busy, especially weekends. I placed an order online at 7:40 pm. I got there about 8:40 pm. They haven't started it....isn't the point of online to not having to wait in line. I sat there till 9:20pm waiting for food that I ordered almost 2 hrs so it would be ready when I was heading home. I spoke to someone about the wait and he was pretty much like idk what to tell you sorry.
Atmosphere: 1
Food: 5
Service: 1
Shawn Showers
Absolutely disgusting, I ordered one pizza at 6:40pm said delivery was 30-40 minutes an hour later said pizza was just put in oven. I call and was told it would be another 40 minutes to an hour before we would get the pizza. 2 hours to make a pizza is just ridiculous. The sad part is that this is the second time it has happened to me in a week, and we wanted to give you a second chance, I guess that was stupid to do.
Elizabeth Fogg
How can you say quality check approved then send a burnt pizza?????? Very disappointed
Lauren Soucy
At this point, I have no choice but to give 1 star.Wouldn't accept PayPal payment. Tried cash option and the website wouldn't redeem my points for free pizza. I called the store, but they refused to redeem my points over the phone.Edit:Wow....finally got my order through, after 1/2 hour of trying, and then they called me to say they "don't deliver to my address," which is 1 mile away! Then it was, oh, we got the wrong number. (insert eye roll) At this point, I just hope I get my order. If I do, I'll bump it up to 2 stars. Good grief!I usually have a good experience, but the last couple times have not been great.
I love the pizza here but sandwiches are apparently a no go. You're basically just paying for bread. Even though it wasn't a sub or anything there should be more than a few pieces of meat. All I tasted was bread.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Pepperoni Pizza, Chicken Wings, Tater Tots
Just a shoutout to this crew. On a little Domino's coupon kick recently, and have been here for carryout a couple times. Very impresssed by the efficiency and quality control here. Also this store is as clean as I've ever seen it (I had friends who worked here in the 90s lol)
Atmosphere: 5
Food: 5
Service: 5
This Domino's always is fresh and delicious.
Atmosphere: 5
Food: 5
Service: 5
Ordered my food got here in 25 minutes and was
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Pepperoni Pizza
Absolutely fantabulous service, everything from showing up, order correct. I'm not saying her name, begins with an M. Recommend this this location to anyone. She does deliver great, even thought she might trip trying to deliver so quick.. great job M.
Tonight I Ordered a flatbread pizza with peppers and onions, it absolutely blew my expectations away. Great pizza and very efficient staff
Very friendly customer service staff is awesome fast service I love it thank you.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
this is the best dominos in the surrounding area. dont order from the fitchburg location you would be doing yourself a disservice.
Atmosphere: 5
Food: 5
Service: 5
Pizza was good as usual and atmosphere was regular Domino's atmosphere if it has been over the past 25 years I've been going there which is good,
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Chicken Wings
Dear Domino's Customer Service Team,I hope this message finds you well. I am writing to express my profound disappointment with the recent experience I had with Domino's delivery service. As a loyal and long-standing customer, I have always appreciated the convenience and quality of your products, but my most recent encounter has left me disheartened.On 10/18, I placed an order with the expectation of a prompt delivery, as I was quoted a 45- 55 minute delivery time. However, over an hour later, my order had not arrived, and I was left without any communication or updates regarding its status. I decided to contact the store to inquire about the delay.The customer service representative I spoke with informed me that my order had not even been placed in the oven due to a shortage of delivery drivers, and the individual I spoke with was the only one on duty at that time. This information was conveyed to me without any prior notification or explanation. I believe that it is essential for customers to be promptly informed about any significant delays or issues with their orders, allowing them to make informed decisions or seek alternatives if necessary.Furthermore, I inquired about the possibility of receiving the points back for the free pizza I was entitled to as a part of Domino's loyalty program. Regrettably, the representative I spoke with was unable to assist me in this matter, which added to my frustration and dissatisfaction with the overall experience.As a loyal customer who has enjoyed Domino's products and services for an extended period, I have come to expect a certain level of service and professionalism. It is disheartening to experience such a significant departure from the service standards that have kept me coming back to Domino's.I kindly request that you review and address the issues I have raised in this message to prevent similar experiences for other customers in the future. While I understand that occasional challenges may arise in the food delivery industry, I believe that open communication and appropriate compensation for delays are essential to maintaining customer trust and satisfaction.I sincerely hope that my feedback is taken into consideration and that appropriate measures are taken to improve the overall customer experience at your establishment. I am still committed to being a Domino's customer, but I would appreciate a response addressing my concerns and any steps taken to prevent a recurrence of such issues in the future.Thank you for your time and attention to this matter.Sincerely,Kevin Marigliano
Restaurantji Recommends
Every time I come to pick up my pizza the staff is working fast and hard on multiple orders and everyone I have ever interacted with at the registers has been respectful, professional and personable. Good job everyone!
Atmosphere: 5
Food: 5
Service: 5
So I understand that places get busy, especially weekends. I placed an order online at 7:40 pm. I got there about 8:40 pm. They haven't started it....isn't the point of online to not having to wait in line. I sat there till 9:20pm waiting for food that I ordered almost 2 hrs so it would be ready when I was heading home. I spoke to someone about the wait and he was pretty much like idk what to tell you sorry.
Atmosphere: 1
Food: 5
Service: 1
Absolutely disgusting, I ordered one pizza at 6:40pm said delivery was 30-40 minutes an hour later said pizza was just put in oven. I call and was told it would be another 40 minutes to an hour before we would get the pizza. 2 hours to make a pizza is just ridiculous. The sad part is that this is the second time it has happened to me in a week, and we wanted to give you a second chance, I guess that was stupid to do.
How can you say quality check approved then send a burnt pizza?????? Very disappointed
At this point, I have no choice but to give 1 star.Wouldn't accept PayPal payment. Tried cash option and the website wouldn't redeem my points for free pizza. I called the store, but they refused to redeem my points over the phone.Edit:Wow....finally got my order through, after 1/2 hour of trying, and then they called me to say they "don't deliver to my address," which is 1 mile away! Then it was, oh, we got the wrong number. (insert eye roll) At this point, I just hope I get my order. If I do, I'll bump it up to 2 stars. Good grief!I usually have a good experience, but the last couple times have not been great.