McDonald's

340 New Lancaster Rd, Leominster
(978) 534-3057

Recent Reviews

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Xy2

So dirty inside! All the tables had either drinks spilled, ketchup splattered or crumbs all over. Floors were sticky also. I sat down in their dining room to eat, and the table i was sitting at, I had to clean with napkins. Everything just grossed me out. There was so many of them in the kitchen, just standing and two employees also sitting down, in the dining area also, while they were on their phones. So it’s not like they were busy. I was the only customer in there for the whole half hour. At one point I needed ketchup, so I went up to the counter and asked the lady if I can have some ketchup. She handed me the container of where they store their ketchup and it was mostly empty and couldn’t help but notice how filthy the container was with crumbs all over. It just looked like it had not been cleaned in a while. This is the same ketchup that they are putting in bags with food! They were also leaking? All the packets I got had dried ketchup stuck on them. I didn’t even bother using them. Disgusting!
I’ve been at other McDonald’s where it was spotless and you could eat off the floor! Definitely not this one. Avoid it if you can!

Atmosphere: 1

Food: 1

Service: 1

Tony Moj

Needs improvement in all areas.

Atmosphere: 2

Food: 2

Service: 2

Ken Hanson

For $3, I bought an ice cream cone. It was extremely small, barely 3 bites. Extremely disappointed and will not go back.

Food: 2

Service: 4

Sam Blackwell

For starters, this has happened twice with the same woman… could not even understand the woman running the drive thru was saying… mumbling, talking too fast, and wasn’t even close to speaking clearly. she was a hispanic woman, which is fine, but i could not understand a SINGLE thing she said through the mic... I repeated everything i ordered as i couldn’t understand her… I confirmed on the screen. And it was still wrong, Asked for no mayo, as i have an allergy to it. which i also stated , and still got it on BOTH my mcchickens… Maybe put somebody who can speak fluent english, or is atleast understandable or wombody who is bi-lingual…. As a paying customer anywhere, you should get as you ask…. and it’s frustrating because this has happened twice at this location to me. and i won’t go back to this location, which sucks cuz it’s conveniently on my way home from work….

Atmosphere: 1

Food: 1

Service: 1

Michaela Aleahcim

Food shockingly wasnt nasty

Food: 5

Karen Seelley

Went there Sunday around 5 ordered the crispy chicken dinner .I got a dried up piece of chicken with 1 pickle it was horrible.If I wasn't running late would have taken it back never go there again.

Cameron McElroy

Atmospher 5 stars saw about 6 or 7 dead flys and the service is only 3 cause they declined my 41 nuggets ts pmo so 67

Atmosphere: 5

Food: 1

Service: 3

Sydko Y

Incredible service! I stopped by today between 6:30 and 7, and the drive-thru staff—especially the young man helping me was so kind and polite. He truly went above and beyond, and honestly deserves a raise. Everything was great from start to finish. This is officially my favorite McDonald’s location. I’ll definitely be coming back often!

Atmosphere: 5

Food: 5

Service: 5

Tally Hague

Very clean. The app is also very good

Jorge Costa

A McDonald's is a McDonald's, they're all the same it's a Franchise.

Atmosphere: 3

Food: 3

Service: 3

Carla Wheeler

As McDonald's goes it's one of the better locations.

Atmosphere: 3

Food: 4

Service: 4

Joshuah R

Waited through a terribly long line, I repeated myself multiple times because they didn’t seem to understand me and they managed to still give me the wrong order.

Atmosphere: 1

Food: 1

Service: 1

Jessica S

Great experience the manager is so sweet and friendly. Great atmosphere the workers went above and beyond to make my grandkids smile.

Atmosphere: 5

Food: 5

Service: 5

Olivia LeBlanc Philbin

Always get steaming hot fries from this location!

Food: 5

Service: 5

Robb Ryan

All around horable. Did not get all our food,burgers were slapped together,fries taste like rubber n rude service

Atmosphere: 1

Food: 1

Service: 1

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