Starbucks Coffee Company

$ • Coffee Shops

Hours:
14 Commercial Rd, Leominster
(978) 840-1670

About Starbucks

Starbucks Coffee Company is a popular coffee shop that has received mixed reviews from customers. While some customers have had positive experiences, with one reviewer describing it as the "Best Starbucks I've been to in a while," others have noted consistent issues with staffing and quality control.

The drive-thru service is often praised, with one reviewer noting the "extremely nice" person over the intercom who "went above and beyond." However, the drive-thru lines are reported to be consistently long, likely due to the location being "directly off Rte 2."

In-store experiences have been more mixed, with some customers reporting "inconsistent quality control" and "understaffed" conditions. The cleanliness of the restrooms and floors has also been called into question. One reviewer noted that the Gardner location is "nicer" but also "usually short-staffed."

Despite these challenges, many customers continue to enjoy the food and drinks at Starbucks. One reviewer praised the "hot, correct, and delicious" food and the "perfect" coffee, while another mentioned the "perfect" drinks with "positive words of affirmation" written on them.

Overall, Starbucks Coffee Company seems to provide a mixed experience for its customers, with both positive and negative reviews. While the coffee and food are generally well-received, the staffing and quality control issues appear to be an ongoing challenge for the establishment.

Customers' Favorites

Starbucks Reviews

2.5
276 ratings
Restaurantji Rating
5
21%
4
7%
3
8%
2
13%
1
51%
Food
3.3
Atmosphere
2.8
Service
2.7

Share your opinion about Starbucks Coffee Company

Restaurantji Rating

Was having a Beautiful Morning. About to “graduate”
PT after a major surgery last year. Decided to treat myself to a Pink Drink. Placed a mobile order as I’ve been doing after my appts about once a week for 2 months. Typically there is a very long line that I don’t really mind waiting in. Today, not so much. I announced my name at the speaker and could tell the person was annoyed. When I got to the window, the same person came to verify my order as 1 drink and said...read full review

If there was a way to give them Zero Stars I would. Absolutely horrible. Baristas are slow and sometimes rude. Unapologetic about the fact that they are horrible.

You are the physical manifestation of Starbucks so when I place and order and it says "ready at 1pm", I expect it to be ready when I get there at 1pm or with at the most 5 minutes of a wait. If your app/system is garbage and doesn't add time depending on how busy you are that's YOUR problem not mine. You need...read full review

I’m sure it’s usually do to high volume at this location but you can never get the same drink twice. You never know what your going to get! I order the same drink each time and every time it’s different. I’m okay with waiting in the 45min drive thru line for a drink I order but it’s horrible when you just waited all that time to not even get what you ordered. Staff are generally nice but sometimes they close that window so fast you can’t even get a word in.

Read All Reviews(276)

Menu

Add a Menu
Starbucks Coffee Company Menu
Starbucks Coffee Company Menu

Photos

Add a Photo
Starbucks Coffee Company
Starbucks Coffee Company
View All Photos

Hours

Monday 4:30AM - 9PM
Tuesday 4:30AM - 9PM
Wednesday 4:30AM - 9PM
Thursday 4:30AM - 9PM
Friday 4:30AM - 9PM
Saturday 5AM - 9PM
Sunday 5AM - 9PM
Updated on: