This location typically stuggles with staffing. This morning's experience was great, in and out in no time! Placed my order online and it was waiting for me when I arrived as were the Barista's with warm smiles and a good morning ❤️ eye contact was perfect! She totally made my morning!
Atmosphere: 5
Service: 5
David Horn
Decent starbucks. The staff is crunchy but nice. Service is good.
Atmosphere: 5
Food: 5
Service: 5
RRH XYZ
Aug 19,2025. I just visited the Starbucks Littleton MA, The Point. A very disapointing experience. I would have preferred to discuss directly with the district manager but I understand you need to get this info from the store. Well that won't work. My story. It was 6:30 pm or so. I ordered a Pike's in a mug with the plan to get a refill. At approximately 7 pm I noticed they were shutting down the coffee machine. Note, they close at 8 pm. I approached for a refill and was told, sorry no. They could give me an Americano to which I replied I did not like the Americano. I went on to state my displeasure that they stopped serving coffee 1 hr before closing. That is ridiculous. I probably swore ( my apologies). I did not yell. I did not raise my voice. But I am sure I could be heard by others. I did express my displeasure on more than one occasion. I sat down and finished my coffee, continuing to grumble my displeasure. Never was i rude to an employee. After finishing my coffee ( about 15 minutes) I left. As I was walking to my car the young man (employee) poked his head out the door and said he was going to write up an incident report and I probably would not be welcome there anymore. I stated I too would like to write an incident report to which he quickly shut the door. Well, here's my incident report. Starbucks is struggling. I wonder why. No coffee 1 hr before closing. Hmm. Employees stating customers who express displeasure are not welcome. Hmm. As a loyal customer and shareholder ( for many, many years) i sincerely ask, please change. Signed, an unwelcome loyal customer.
Atmosphere: 4
Food: 4
Service: 1
Tara McMahon
Friendly helpful staff! Drink was perfect. Thanks!
Atmosphere: 5
Food: 5
Service: 5
Emma Albright
Employees were so kind and helpful 10/10 experience
Atmosphere: 5
Food: 5
Service: 5
Julie Hall
best refresher i’ve ever had 1000000000/10
Atmosphere: 5
Food: 5
Service: 5
Kameni Ligorio
Perfect, best ✨✨
Atmosphere: 5
Food: 5
Service: 5
Victor
Food is fine normal Starbucks stuff, just wish they had a drive through
My dad's drink got blown away in the wind today. The person working at the counter remade it for free and was very understanding. I didn't catch their name. Thank you!
Mike Boze
One of the top five worst Starbucks I’ve been to.
John M Marion
Midway home, so it was time for a break for coffee mocha and baked snack. It was easy to find and easy to continue on our trip home.
M S
I wish I could give 0 star, but it wouldn’t allowed me to do so. It’s disappointing how a generally good company like Starbucks can have employees who provide such poor customer service. One of the employees messed up my mobile order, so I politely asked another staff member if they could remake my drink. She agreed and passed the task to another employee, Lizzie. As I stood in front of her while she was making it, her attitude was extremely rude—she rolled her eyes, spilled milk all over the cup, and handed it to me without even wiping it down. My cup was a mess, and so were my hands. I was really disappointed because the mistake wasn’t mine, and I had asked nicely for a remake. On top of that, I had to wait nearly 10 minutes, which made me a few minutes late to the hospital
Ishan Pai
Looks like this starbucks location is really good. Barista was really nice and friendly. I got my drink and my sandwich heated really well.
Pedro’s the best
This location typically stuggles with staffing. This morning's experience was great, in and out in no time! Placed my order online and it was waiting for me when I arrived as were the Barista's with warm smiles and a good morning ❤️ eye contact was perfect! She totally made my morning!
Atmosphere: 5
Service: 5
Decent starbucks. The staff is crunchy but nice. Service is good.
Atmosphere: 5
Food: 5
Service: 5
Aug 19,2025. I just visited the Starbucks Littleton MA, The Point. A very disapointing experience. I would have preferred to discuss directly with the district manager but I understand you need to get this info from the store. Well that won't work. My story. It was 6:30 pm or so. I ordered a Pike's in a mug with the plan to get a refill. At approximately 7 pm I noticed they were shutting down the coffee machine. Note, they close at 8 pm. I approached for a refill and was told, sorry no. They could give me an Americano to which I replied I did not like the Americano. I went on to state my displeasure that they stopped serving coffee 1 hr before closing. That is ridiculous. I probably swore ( my apologies). I did not yell. I did not raise my voice. But I am sure I could be heard by others. I did express my displeasure on more than one occasion. I sat down and finished my coffee, continuing to grumble my displeasure. Never was i rude to an employee. After finishing my coffee ( about 15 minutes) I left. As I was walking to my car the young man (employee) poked his head out the door and said he was going to write up an incident report and I probably would not be welcome there anymore. I stated I too would like to write an incident report to which he quickly shut the door. Well, here's my incident report. Starbucks is struggling. I wonder why. No coffee 1 hr before closing. Hmm. Employees stating customers who express displeasure are not welcome. Hmm. As a loyal customer and shareholder ( for many, many years) i sincerely ask, please change. Signed, an unwelcome loyal customer.
Atmosphere: 4
Food: 4
Service: 1
Friendly helpful staff! Drink was perfect. Thanks!
Atmosphere: 5
Food: 5
Service: 5
Employees were so kind and helpful 10/10 experience
Atmosphere: 5
Food: 5
Service: 5
best refresher i’ve ever had 1000000000/10
Atmosphere: 5
Food: 5
Service: 5
Perfect, best ✨✨
Atmosphere: 5
Food: 5
Service: 5
Food is fine normal Starbucks stuff, just wish they had a drive through
Bad coffee and bad service
Restaurantji Recommends
My dad's drink got blown away in the wind today. The person working at the counter remade it for free and was very understanding. I didn't catch their name. Thank you!
One of the top five worst Starbucks I’ve been to.
Midway home, so it was time for a break for coffee mocha and baked snack. It was easy to find and easy to continue on our trip home.
I wish I could give 0 star, but it wouldn’t allowed me to do so. It’s disappointing how a generally good company like Starbucks can have employees who provide such poor customer service. One of the employees messed up my mobile order, so I politely asked another staff member if they could remake my drink. She agreed and passed the task to another employee, Lizzie. As I stood in front of her while she was making it, her attitude was extremely rude—she rolled her eyes, spilled milk all over the cup, and handed it to me without even wiping it down. My cup was a mess, and so were my hands. I was really disappointed because the mistake wasn’t mine, and I had asked nicely for a remake. On top of that, I had to wait nearly 10 minutes, which made me a few minutes late to the hospital
Looks like this starbucks location is really good. Barista was really nice and friendly. I got my drink and my sandwich heated really well.
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