Opened at 5 on Sunday. Put in mobile order. Showed around 5:15, not ready, said “we just opened.” He made my drink, all wrong, and seemed pretty inconvenienced that I was there 15 min after they opened. Paid top $ for a custom drink, it’s fricken written on the side of the cup, and it’s still made wrong!
UPDATED: Credit that the owner replied and I was refunded. Thanks for making it right! I changed service from a 1 to a 4. The owner made it right. Hopefully this was a one off situation.
Atmosphere: 1
Food: 2
Service: 4
Albixx D!!!
I got to these location every time my son has practice these it’s the fist time I got upset about my drink the taste and flavor was good and the varista got my order right now the person the made it diren’t I ask for lite ice 3 times dragon pieces and vanilla foam! I don’t get vanilla foam when I ask about she dumped out the extra dragon pieces the I pay for to ad the foam! It look like she mad at me the she didn’t read the slip!!! To made my order wright! At the end I drank it half way and told the cashier he got my order right the person the mess it up was some else even dough he offered to make me another one I’m not complaining to get a free drink! It’s so the employees do their job right! And have common sense!!
Atmosphere: 4
Food: 3
Service: 2
Brendon Davis
Find another Starbucks. 15 minute wait for a black hot coffee with 4 people in there and they just made the coffee as if they forgot about it because they just asked what I got and made it after I asked for the status.
Atmosphere: 5
Food: 2
Service: 2
Kendall Elizabeth
the barista crystal was very kind and speedy
Atmosphere: 5
Food: 5
Service: 5
Ken G
Very pleasant atmosphere. Efficient and great location right off the highway.
Atmosphere: 5
Food: 5
Service: 4
Courtney Cayford
I use both NH/MA for my coffee and sometimes I get chunky milk residue particles in my coffees from time to time. I pay a decent price for a sub par coffee drink.
Atmosphere: 1
Food: 1
Service: 1
bridget keenan
Pedro’s the best
Erica Savage
This location typically stuggles with staffing. This morning's experience was great, in and out in no time! Placed my order online and it was waiting for me when I arrived as were the Barista's with warm smiles and a good morning ❤️ eye contact was perfect! She totally made my morning!
Atmosphere: 5
Service: 5
David Horn
Decent starbucks. The staff is crunchy but nice. Service is good.
Atmosphere: 5
Food: 5
Service: 5
RRH XYZ
Aug 19,2025. I just visited the Starbucks Littleton MA, The Point. A very disapointing experience. I would have preferred to discuss directly with the district manager but I understand you need to get this info from the store. Well that won't work. My story. It was 6:30 pm or so. I ordered a Pike's in a mug with the plan to get a refill. At approximately 7 pm I noticed they were shutting down the coffee machine. Note, they close at 8 pm. I approached for a refill and was told, sorry no. They could give me an Americano to which I replied I did not like the Americano. I went on to state my displeasure that they stopped serving coffee 1 hr before closing. That is ridiculous. I probably swore ( my apologies). I did not yell. I did not raise my voice. But I am sure I could be heard by others. I did express my displeasure on more than one occasion. I sat down and finished my coffee, continuing to grumble my displeasure. Never was i rude to an employee. After finishing my coffee ( about 15 minutes) I left. As I was walking to my car the young man (employee) poked his head out the door and said he was going to write up an incident report and I probably would not be welcome there anymore. I stated I too would like to write an incident report to which he quickly shut the door. Well, here's my incident report. Starbucks is struggling. I wonder why. No coffee 1 hr before closing. Hmm. Employees stating customers who express displeasure are not welcome. Hmm. As a loyal customer and shareholder ( for many, many years) i sincerely ask, please change. Signed, an unwelcome loyal customer.
Opened at 5 on Sunday. Put in mobile order. Showed around 5:15, not ready, said “we just opened.” He made my drink, all wrong, and seemed pretty inconvenienced that I was there 15 min after they opened. Paid top $ for a custom drink, it’s fricken written on the side of the cup, and it’s still made wrong!
UPDATED: Credit that the owner replied and I was refunded. Thanks for making it right! I changed service from a 1 to a 4. The owner made it right. Hopefully this was a one off situation.
Atmosphere: 1
Food: 2
Service: 4
I got to these location every time my son has practice these it’s the fist time I got upset about my drink the taste and flavor was good and the varista got my order right now the person the made it diren’t I ask for lite ice 3 times dragon pieces and vanilla foam! I don’t get vanilla foam when I ask about she dumped out the extra dragon pieces the I pay for to ad the foam! It look like she mad at me the she didn’t read the slip!!! To made my order wright! At the end I drank it half way and told the cashier he got my order right the person the mess it up was some else even dough he offered to make me another one I’m not complaining to get a free drink! It’s so the employees do their job right! And have common sense!!
Atmosphere: 4
Food: 3
Service: 2
Find another Starbucks. 15 minute wait for a black hot coffee with 4 people in there and they just made the coffee as if they forgot about it because they just asked what I got and made it after I asked for the status.
Atmosphere: 5
Food: 2
Service: 2
the barista crystal was very kind and speedy
Atmosphere: 5
Food: 5
Service: 5
Very pleasant atmosphere. Efficient and great location right off the highway.
Atmosphere: 5
Food: 5
Service: 4
I use both NH/MA for my coffee and sometimes I get chunky milk residue particles in my coffees from time to time. I pay a decent price for a sub par coffee drink.
Atmosphere: 1
Food: 1
Service: 1
Pedro’s the best
This location typically stuggles with staffing. This morning's experience was great, in and out in no time! Placed my order online and it was waiting for me when I arrived as were the Barista's with warm smiles and a good morning ❤️ eye contact was perfect! She totally made my morning!
Atmosphere: 5
Service: 5
Decent starbucks. The staff is crunchy but nice. Service is good.
Atmosphere: 5
Food: 5
Service: 5
Aug 19,2025. I just visited the Starbucks Littleton MA, The Point. A very disapointing experience. I would have preferred to discuss directly with the district manager but I understand you need to get this info from the store. Well that won't work. My story. It was 6:30 pm or so. I ordered a Pike's in a mug with the plan to get a refill. At approximately 7 pm I noticed they were shutting down the coffee machine. Note, they close at 8 pm. I approached for a refill and was told, sorry no. They could give me an Americano to which I replied I did not like the Americano. I went on to state my displeasure that they stopped serving coffee 1 hr before closing. That is ridiculous. I probably swore ( my apologies). I did not yell. I did not raise my voice. But I am sure I could be heard by others. I did express my displeasure on more than one occasion. I sat down and finished my coffee, continuing to grumble my displeasure. Never was i rude to an employee. After finishing my coffee ( about 15 minutes) I left. As I was walking to my car the young man (employee) poked his head out the door and said he was going to write up an incident report and I probably would not be welcome there anymore. I stated I too would like to write an incident report to which he quickly shut the door. Well, here's my incident report. Starbucks is struggling. I wonder why. No coffee 1 hr before closing. Hmm. Employees stating customers who express displeasure are not welcome. Hmm. As a loyal customer and shareholder ( for many, many years) i sincerely ask, please change. Signed, an unwelcome loyal customer.
Atmosphere: 4
Food: 4
Service: 1
Restaurantji Recommends
Friendly helpful staff! Drink was perfect. Thanks!
Atmosphere: 5
Food: 5
Service: 5
Employees were so kind and helpful 10/10 experience
Atmosphere: 5
Food: 5
Service: 5
best refresher i’ve ever had 1000000000/10
Atmosphere: 5
Food: 5
Service: 5
Perfect, best ✨✨
Atmosphere: 5
Food: 5
Service: 5
Food is fine normal Starbucks stuff, just wish they had a drive through
Loading...