Slow service ordered an hour ahead and had to wait 20 minutes.
Atmosphere: 1
Food: 1
Service: 1
Jamie Lovern
This McDonald's BLOWS. Don't get in the 2nd drive thru line, they just ignore you and the food is cold.
Atmosphere: 1
Food: 1
Service: 1
Jerome Mayou
Simple order. 4 filet o fishes. 2 regular, 2 no tartar. Receive 2 regular, 1 no tartar and 1 no cheese. Unacceptable. Very disappointing that employees couldn't get simple order right. It's been 2 years since we visited and we won't be visiting again.
Atmosphere: 2
Food: 1
Service: 2
Jamie Tyraun Porter
McDonald's itself is getting extremely pricey but this place is pretty fast and the people are pretty professional. Orders are always on point
Zac “Dishwasher Z”
???? cookies
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mcchicken, Sausage Mcmuffin with Egg, Cheeseburger, Big Mac, Filet-O-Fish, Dr Pepper, Sausage Mcgriddles, Mcdouble
kim defoe
Ordered a quarter pounder yesterday and it was not the same size it used to be. What happened? The McDonald's prices are up there with a good restaurant. $40 + for 2 kids and 2 adults. For no drinks, French fries, 2 quarter pounders, small chicken nuggets, sm. Cheeseburger. Go to a real restaurant and get better food. Also service was not the best I am sad to say.
Atmosphere: 3
Food: 2
Service: 3
FrameRated
Slow as hell and they ALWAYS have their disgusting onions in everything even if you specifically ask for 0 onions. McDonald’s won’t be here in a decade or 2
Atmosphere: 1
Food: 1
Service: 1
Jess Flebotte
Made our Frappes EXACTLY how we ordered them on the APP! ? other McDonald's never get the extra syrup/topping amounts right but the girl who made these made them absolutely perfectly delicious ? ? food here is always awesome, hot fries, speedy service. Hands down BEST MCDONALD'S in Western MA!
Atmosphere: 5
Food: 5
Service: 5
A C
Customer service this morning at the drive through was less than pleasant.
Hunter Perron
I make a mobile order and they didn’t put a cheeseburger in when I ordered a cheeseburger burger, thanks
Recommended dishes: World Famous Fries, Cheeseburger
Sean B.
Some of the employees were nice, like the manager BUT the General Manager, Agnes was so rude. Probably won't go back.
Katie Boudreau
An ok McDonald’s, that always seems busy, even on major holidays.The driver thru seems to take precedence over inside eaters. Service inside is slow even if you order from the kiosk.
Atmosphere: 4
Food: 4
Service: 3
Abbey M.
They are terrible and suck and I saw a roach in their kitchen which is disgusting and gross. I would not recommend to anyone, and would avoid on turn pike every time. I also found hair in my food, and I swear I saw a dead fly in my burger. Not the place to go, and I'm very disappointed.
Thomas Clarke
This location is an absolute disgrace the service is absolutely terrible not to mention the quality of food has gone WAY down Usually cold or microwaved to a point where it's rock hard not to mention my steak egg and cheese bagel (few months back) with the hair in it first bite I took I had a Really long hair wrapped around my tongue And the breakfast burrito that was burned into the Wrapper it had been microwaved so many times I couldn't even remove it as it was melted into the paper( craziest part about that order was the general manager of that location was the one that handed me the order I mean I guess maybe she didn't know or care not sure which.... Point being there is no communication or chain of command at this location (ANYTHING GOES)the employees all do what they want and the manager in training program is a joke they don't back you up on any of your managerial decisions when dealing with an insubordinate employee,The owner himself does not get back to his employees about concerns in the workplace unless you're a female then of course he'll listen wouldn't want to catch another lawsuit, as a business owner myself I treat people how I want to be treated and I give respect whether younger or older Male or Female or if the person I'm dealing with is wealthy or has no wealth at all Everyone should be on an equal playing field and receive this same respect.
Slow service ordered an hour ahead and had to wait 20 minutes.
Atmosphere: 1
Food: 1
Service: 1
This McDonald's BLOWS. Don't get in the 2nd drive thru line, they just ignore you and the food is cold.
Atmosphere: 1
Food: 1
Service: 1
Simple order. 4 filet o fishes. 2 regular, 2 no tartar. Receive 2 regular, 1 no tartar and 1 no cheese. Unacceptable. Very disappointing that employees couldn't get simple order right. It's been 2 years since we visited and we won't be visiting again.
Atmosphere: 2
Food: 1
Service: 2
McDonald's itself is getting extremely pricey but this place is pretty fast and the people are pretty professional. Orders are always on point
???? cookies
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mcchicken, Sausage Mcmuffin with Egg, Cheeseburger, Big Mac, Filet-O-Fish, Dr Pepper, Sausage Mcgriddles, Mcdouble
Ordered a quarter pounder yesterday and it was not the same size it used to be. What happened? The McDonald's prices are up there with a good restaurant. $40 + for 2 kids and 2 adults. For no drinks, French fries, 2 quarter pounders, small chicken nuggets, sm. Cheeseburger. Go to a real restaurant and get better food. Also service was not the best I am sad to say.
Atmosphere: 3
Food: 2
Service: 3
Slow as hell and they ALWAYS have their disgusting onions in everything even if you specifically ask for 0 onions. McDonald’s won’t be here in a decade or 2
Atmosphere: 1
Food: 1
Service: 1
Made our Frappes EXACTLY how we ordered them on the APP! ? other McDonald's never get the extra syrup/topping amounts right but the girl who made these made them absolutely perfectly delicious ? ? food here is always awesome, hot fries, speedy service. Hands down BEST MCDONALD'S in Western MA!
Atmosphere: 5
Food: 5
Service: 5
Customer service this morning at the drive through was less than pleasant.
I make a mobile order and they didn’t put a cheeseburger in when I ordered a cheeseburger burger, thanks
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Delicious foodParking: Plenty
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: World Famous Fries, Cheeseburger
Some of the employees were nice, like the manager BUT the General Manager, Agnes was so rude. Probably won't go back.
An ok McDonald’s, that always seems busy, even on major holidays.The driver thru seems to take precedence over inside eaters. Service inside is slow even if you order from the kiosk.
Atmosphere: 4
Food: 4
Service: 3
They are terrible and suck and I saw a roach in their kitchen which is disgusting and gross. I would not recommend to anyone, and would avoid on turn pike every time. I also found hair in my food, and I swear I saw a dead fly in my burger. Not the place to go, and I'm very disappointed.
This location is an absolute disgrace the service is absolutely terrible not to mention the quality of food has gone WAY down Usually cold or microwaved to a point where it's rock hard not to mention my steak egg and cheese bagel (few months back) with the hair in it first bite I took I had a Really long hair wrapped around my tongue And the breakfast burrito that was burned into the Wrapper it had been microwaved so many times I couldn't even remove it as it was melted into the paper( craziest part about that order was the general manager of that location was the one that handed me the order I mean I guess maybe she didn't know or care not sure which.... Point being there is no communication or chain of command at this location (ANYTHING GOES)the employees all do what they want and the manager in training program is a joke they don't back you up on any of your managerial decisions when dealing with an insubordinate employee,The owner himself does not get back to his employees about concerns in the workplace unless you're a female then of course he'll listen wouldn't want to catch another lawsuit, as a business owner myself I treat people how I want to be treated and I give respect whether younger or older Male or Female or if the person I'm dealing with is wealthy or has no wealth at all Everyone should be on an equal playing field and receive this same respect.
Atmosphere: 1
Food: 1
Service: 1