I have not been able to use their app and earn stars because of something wrong with their app. Even the manager told me yesterday it’s app not my service. Same thing today and the lady Kat was trying to say it was my phone and she just can’t give me free coffee. I go to the Ludlow store every single day. I have spent a lot of money in the Ludlow location. I will no longer be going there. They should make it right for the customer especially after waiting in line for 20 mins.
Amber Laviolette
Frozen drinks weren't frozen Availability is limited at different stores
Atmosphere: 3
Food: 3
Service: 3
Robert Barnard
1st Pup Cup and she loves it
Service: 5
Amber Berberich
This is the best Starbucks I have ever visited. Staff are very friendly and everyone was smiling. The food and drink order was very good! I received all good vibes from the atmosphere!
Atmosphere: 5
Food: 5
Service: 5
cody collins
Pay over seven dollars for a coffee just for the employee not to properly secure the lid and you spilled coffee all over yourself while trying to get on the highway.
Atmosphere: 1
Food: 1
Service: 1
Ryann Grywalski
I had placed an online order with my boyfriend and we arrived 20 minutes after the order was placed. His drink was ready and mine wasn’t and we continued to wait for it for 15 minutes. Worker was rude and slow.
Service: 1
T B
They don’t always get it right and they have their good days and bad days but every now and then they touch the atmosphere of greatest Starbucks on earth. Like when they gave me this wonderful iced water. Update: Ask about Denise! SHES THE BEST!!!
Lyndsey Fleming
Took 45 min for me to get my drink. If they are understaffed they should not be open, or not allow drive thru/ mobile orders. And I was stuck in the line and could not move. do not recommend coming here unless you have an hour to wait for one coffee.
Waited over 30 minutes for a coffee. Worst experience at a
Service: 1
Cindy Dexheimer
Mistakenly orderd from wrong location. I showed the order to the young lady who was so sweet and immediately got to making our order no questions asked. Wish I new her name to give her kudos. Great customer service!
Food: 5
Service: 5
JOHN LEE
i was there on Aug 5 to get my Matcha Frappuccino the girls are so friendly at this Starbucks and Customer service is out standing Keep up the great work
Atmosphere: 5
Food: 5
Service: 5
QuinnFord
From this location, I only tried their ice water. You could imagine that it’s pretty icy. Hahaha it also has little after taste. As far as water goes…Another thing, the bathrooms are very nice, which is a check in my book!
Sierra Ruggerio
Very disappointed. Went through the drive through and ordered a grande matcha latte and when I looked down at the receipt I noticed the price was a little steep. Saw that the gratuity was priced for $1.00 when I in fact never left a tip. He left the window and brought my card over to the front of the store to cash me out, so I never even touched a screen to leave a tip. Feels like he stole a $1.00 from me. Thanks Starbucks.
Too pricey
Atmosphere: 5
Food: 4
Service: 5
Wonderful service,amazing drinks
Thank you
Atmosphere: 5
Food: 5
Service: 5
I have not been able to use their app and earn stars because of something wrong with their app. Even the manager told me yesterday it’s app not my service. Same thing today and the lady Kat was trying to say it was my phone and she just can’t give me free coffee. I go to the Ludlow store every single day. I have spent a lot of money in the Ludlow location. I will no longer be going there. They should make it right for the customer especially after waiting in line for 20 mins.
Frozen drinks weren't frozen
Availability is limited at different stores
Atmosphere: 3
Food: 3
Service: 3
1st Pup Cup and she loves it
Service: 5
This is the best Starbucks I have ever visited. Staff are very friendly and everyone was smiling. The food and drink order was very good! I received all good vibes from the atmosphere!
Atmosphere: 5
Food: 5
Service: 5
Pay over seven dollars for a coffee just for the employee not to properly secure the lid and you spilled coffee all over yourself while trying to get on the highway.
Atmosphere: 1
Food: 1
Service: 1
I had placed an online order with my boyfriend and we arrived 20 minutes after the order was placed. His drink was ready and mine wasn’t and we continued to wait for it for 15 minutes. Worker was rude and slow.
Service: 1
They don’t always get it right and they have their good days and bad days but every now and then they touch the atmosphere of greatest Starbucks on earth. Like when they gave me this wonderful iced water. Update: Ask about Denise! SHES THE BEST!!!
Took 45 min for me to get my drink. If they are understaffed they should not be open, or not allow drive thru/ mobile orders. And I was stuck in the line and could not move. do not recommend coming here unless you have an hour to wait for one coffee.
Service: 1
Restaurantji Recommends
Waited over 30 minutes for a coffee. Worst experience at a
Service: 1
Mistakenly orderd from wrong location. I showed the order to the young lady who was so sweet and immediately got to making our order no questions asked. Wish I new her name to give her kudos. Great customer service!
Food: 5
Service: 5
i was there on Aug 5 to get my Matcha Frappuccino the girls are so friendly at this Starbucks and Customer service is out standing
Keep up the great work
Atmosphere: 5
Food: 5
Service: 5
From this location, I only tried their ice water. You could imagine that it’s pretty icy. Hahaha it also has little after taste. As far as water goes…Another thing, the bathrooms are very nice, which is a check in my book!
Very disappointed. Went through the drive through and ordered a grande matcha latte and when I looked down at the receipt I noticed the price was a little steep. Saw that the gratuity was priced for $1.00 when I in fact never left a tip. He left the window and brought my card over to the front of the store to cash me out, so I never even touched a screen to leave a tip. Feels like he stole a $1.00 from me. Thanks Starbucks.
Atmosphere: 1
Food: 1
Service: 1
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