Starbucks

Massachusetts Tpke #90, Ludlow
(413) 356-3285

Recent Reviews

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Carolina B

Terrible service! I ordered a latte and the cashier had an attitude since the beginning. My husband was surprised at the size of the "tall" and asked if that was it...the cashier gave him more attitude.
Can't wait for the return of ma an pa businesses to service plazas. Run by humans that really care to serve not just profit.

Scarlett Rogers

The service was slower then I thought.. its drive thru or walk up only. No sit down. Conveniently off the highway at a rest stop.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Double Smoked Bacon, Pesto on Ciabatta

Chloe Powell

Brendan was amazing! Best matcha I’ve ever had!!

Atmosphere: 5

Food: 5

Service: 5

Dylan Murphy

Love this one cute and

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Ham & Swiss Croissant, Double Smoked Bacon, Spinach Feta

Paul Trischitta

Great

Atmosphere: 5

Food: 5

Service: 5

spencer sappington

Stop here in a pinch I thought it was a cool way to order your coffee through a window and not actually have to go inside. But it left little for the atmosphere. I would definitely stop here again for some coffee Plus it's right off the highway you can't really complain.

Atmosphere: 1

Food: 5

Service: 5

Gabrielle Bakerlis

On this drizzly fall day I stopped for a venti shaken espresso and a grande pumpkin cold brew. Not only were the coffees PERFECT and ready fairly quickly; but the young lady working the front was an absolute angel. Give her a raise, thank you for my coffees!!!

Atmosphere: 5

Food: 5

Service: 5

Ben Michalewich

Never knew a grande iced coffee took 30 minutes to make with no line. Effed it up the first time then took another 15 minutes to get the order

Atmosphere: 1

Food: 1

Service: 1

koogie55

2 out of 5 ordered items were wrong.

Atmosphere: 3

Food: 3

Service: 2

Nancy Perry

I love Starbucks and go there regularly. I got the same drink I always do and the drink was terrible. Not sure what they did to it! Ordered my husband a blond road and got the dark roast.Normally Starbucks employees are extremely friendly. Not here. The girl that waited on us at the drive thru was not friendly at all!You pay more for products in toll plaza, you expect the same quality!

Atmosphere: 1

Service: 1

Crick & Bunny

Closed before 4pm when its supposed to be open until 6

Atmosphere: 1

Food: 1

Service: 1

James Paleologopoulos

This is the only Starbucks I know that closes without warning on a weekly basis.Not clear if this is a management decision or staffing issue, but when commuting, it's become my favorite running joke to drive by and see if they put out that black chalkboard blocking the drive thru stating "Sorry, we're closed today!"This happened a lot more often when it was a Honeydew Donuts drivethru, so it makes me wonder if the property owners are trying to save cash and write something off as a loss. I have no proof, though!Staff was always nice when they are open, even with the prices marked up like the nearby gas station (they know you're not getting Dunkin in Palmer).Either way, just get an iced coffee at the McDonald's. It's cheaper anyways!

Atmosphere: 1

Food: 1

Service: 5

Google user

This is the only Starbucks I know that closes without warning on a weekly basis. Not clear if this is a management decision or staffing issue, but when commuting, it's become my favorite running joke to drive by and see if they put out that black chalkboard blocking the drive thru stating \"Sorry, we're closed today!\" This happened a lot more often when it was a Honeydew Donuts drivethru, so it makes me wonder if the property owners are trying to save cash and write something off as a loss. I have no proof, though! Staff was always nice when they are open, even with the prices marked up like the nearby gas station (they know you're not getting Dunkin in Palmer). Either way, just get an iced coffee at the McDonald's. It's cheaper anyways!

Roman Radkovets

Slowest service ever

Service: 1

KHD Az

Overpricing with poor customer

Service: 1

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