Subway
477 Center St, Ludlow
(413) 547-8370
Recent Reviews
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Awful experience. Had a pickup order set for 12:35 I got there ten mins late even and they hadn't even started my order. I just left with my one very plain sandwich at 12:56 after standing in the hottest restaurant of all time - these poor employees, felt so bad for them that I couldn't even be that mad that they made me wait while they took walk in orders after I walked in asking for my pick up order. Then they tell me the bread I ordered is cooking and asked to make sure I ordered a 6in when I ordered a footlong... Again, I can't even be mad at them for this, clearly understaffed and mistreated in the heat. Clearly terrible management
Atmosphere: 1
Service: 1
Stopped to get our sandwiches before six flags. We haven’t been to subway in a while and we’re impressed by the more expansive menu. The woman helping us was so friendly, attentive, and helpful. She made our sandwiches with care and packaged them individually with our initials. Thank you so much for a great experience!
Atmosphere: 5
Food: 5
Service: 5
Staff members were rude. Toppings were not fresh.
Atmosphere: 2
Food: 2
Service: 2
Placed an order. They ACCEPTED then canceled it, when I was halfway to the store. They still had forty minutes until they closed
Service: 1
Horrible sandwich way to expensive and small won’t be going there again just going drive by like the rest of the town does they suck
First time going to subway in a while. Menu selection has grown a lot since i last went. The woman working at this location was super friendly and provided great customer service. My food was made with care amd the entire experience was great. Next time I want Subway I will go out of my way to go to this location.
Atmosphere: 4
Food: 5
Service: 5
Got a 6in meatball sub, only had 3 meatballs in it, no sauce, and seemed old.
Atmosphere: 1
Food: 2
Service: 1
my friends sandwich was not what she ordered and she ordered online and my cookies were basically raw
Atmosphere: 2
Food: 2
Service: 3
Recommended dishes: Grilled Chicken
Not the greatest Subway in the area. BLT on flatbread didn't have everything I ordered on it, and the flatbread was crunchy in spots- not an ideal bread....
Atmosphere: 4
Food: 2
Service: 3
Very courteous very clean very professionally done.. what you can expect.. in this restaurant. 💓
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Restaurantji Recommends
4 slices of turkey on a footlong. Might as well of had a veggie sub. I do not recommend this subway. Especially ordering online an not watching them make your sub.
Atmosphere: 1
Food: 1
Service: 1
Very courteous very clean very professionally done.. what you can expect.. in this restaurant. ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnabon Footlong Churro, Sandwich
Just far too expensive for a grinder.
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Sandwich
This particular Subway is good more often than not... but running out of meatballs and having a family of fruit flies enjoying the vegetables inexcusable. The young woman working there was pleasant and apologetic, so I can't blame her. But this was a very disappointing experience overall.
Atmosphere: 3
Food: 1
Service: 4
I am upset at the fact that I went over and ordered a “pizza sub” they made my sub, while in the middle of making my sub the guy went back to the cash register and checked out another customer them came back to making my my sub WITHOUT CHANGING HIS GLOVES. I asked nicely for him to change them and he did but then I asked for the marinara that goes on my sub to be on the side and was told they don’t have that here… I was like how do you have this on your menu but don’t have it here? Mind you they have meatballs he could have just taken marinara out of there for it. So this sub is dry and ended up in the trash. Waste of money.
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