Tried smoothie and ice cream. Smoothie was just okay. Service was quick. Noticed that staff were washing jars in between making smoothies which is necessary understandable but they are not wiping the hands and making drinks with same watery hands. So the drinks ,ice cream cups they hand off are all wet.
Joanne Zito
Came in a week ago (8/3) and was served by two teenage girls (one blonde and one with a scarf) and they were so sweet and funny—best service I’ve had at JP licks in years! They took time to fully wash a scooper and get a new dairy free ice cream out for my little boy who has a raging tree nut & dairy allergy. Not sure if you guys will see this but amazing job🩷
I’ve had so many issues with the employees working here in the past (even recent) being rude or just seemingly distracted, but the staff on this night really impressed me. I’m happy with the good change in this JP LICKS location, I’m glad that their employers are moving in the right direction with the people they hire. Hopefully the Boston locations will follow suit.
Gives me hope for the new generation😝
Chris Murphy
Their vanilla Frap absolutely hit the spot...
Leah T.
Paid $8 for a medium sized cup of vanilla soft serve & 2 toppings. The cup was not filled to the top as it should be — for $8! Kind people behind the counter, and mostly clean space. It’s just the lack of filling it up to the top for me.
kathleen clabby
employees were talking and not even acknowledging the customer in front of them..
Isa
Terrible service they were just talking and they didn’t even get my order right and I asked her for 2 scoops she gave me one scoop and still charged me the two scoops terrible
Rebecca Kulig
Coffee was cold and tasted like it had been sitting out for hours. Seats and tables were sticky.
Francesca420
if you have a customer only restroom and I buy something just to use it - it shouldn’t be this dirty at 1pm on a Friday. Clearly hasn’t been cleaned in a WHILE - which leads me to wonder… if the bathrooms are this dirty how clean are the ice cream areas that we can’t see? Trying not to think too much about it while I enjoy my $9 single scoop of ice cream topped with espresso.
Kid-friendliness: If you’re trying to find a clean bathroom for your kids look somewhere else
Fabulous environment and employees were very nice when a customer dropped their ice cream outside and made them feel at home and was very understanding about the situation .Great work May 19 Sunday late afternoon crew .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Peanut Butter Cup Sundae
Sharanya Sarkar
The only ice cream place open till considerably late (11pm). Enjoyed my ice cream in peace after dinner.
Atmosphere: 5
Food: 5
Service: 5
jose vega
I like it, they give you options to choose from, I congratulate them
Atmosphere: 5
Food: 5
Service: 5
Steven Pinex
While visiting the greater Boston area for the first time, the group that I was with opted to treat ourselves to some ice cream a little later in the evening.Despite the time, the employees were quite courteous. Service was speedy and the brownie sundae that I had was QUITE good.Makes me wish that there was somewhere similar back home.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Create Your Own Sundae, Cookies
Make sure to try the Watermelon slush!
Always great ice cream!
Tried smoothie and ice cream. Smoothie was just okay. Service was quick. Noticed that staff were washing jars in between making smoothies which is necessary understandable but they are not wiping the hands and making drinks with same watery hands. So the drinks ,ice cream cups they hand off are all wet.
Came in a week ago (8/3) and was served by two teenage girls (one blonde and one with a scarf) and they were so sweet and funny—best service I’ve had at JP licks in years! They took time to fully wash a scooper and get a new dairy free ice cream out for my little boy who has a raging tree nut & dairy allergy. Not sure if you guys will see this but amazing job🩷
I’ve had so many issues with the employees working here in the past (even recent) being rude or just seemingly distracted, but the staff on this night really impressed me. I’m happy with the good change in this JP LICKS location, I’m glad that their employers are moving in the right direction with the people they hire. Hopefully the Boston locations will follow suit.
Gives me hope for the new generation😝
Their vanilla Frap absolutely hit the spot...
Paid $8 for a medium sized cup of vanilla soft serve & 2 toppings. The cup was not filled to the top as it should be — for $8! Kind people behind the counter, and mostly clean space. It’s just the lack of filling it up to the top for me.
employees were talking and not even acknowledging the customer in front of them..
Terrible service they were just talking and they didn’t even get my order right and I asked her for 2 scoops she gave me one scoop and still charged me the two scoops terrible
Coffee was cold and tasted like it had been sitting out for hours. Seats and tables were sticky.
if you have a customer only restroom and I buy something just to use it - it shouldn’t be this dirty at 1pm on a Friday. Clearly hasn’t been cleaned in a WHILE - which leads me to wonder… if the bathrooms are this dirty how clean are the ice cream areas that we can’t see? Trying not to think too much about it while I enjoy my $9 single scoop of ice cream topped with espresso.
Kid-friendliness: If you’re trying to find a clean bathroom for your kids look somewhere else
Restaurantji Recommends
Great !!!
Fabulous environment and employees were very nice when a customer dropped their ice cream outside and made them feel at home and was very understanding about the situation .Great work May 19 Sunday late afternoon crew .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Peanut Butter Cup Sundae
The only ice cream place open till considerably late (11pm). Enjoyed my ice cream in peace after dinner.
Atmosphere: 5
Food: 5
Service: 5
I like it, they give you options to choose from, I congratulate them
Atmosphere: 5
Food: 5
Service: 5
While visiting the greater Boston area for the first time, the group that I was with opted to treat ourselves to some ice cream a little later in the evening.Despite the time, the employees were quite courteous. Service was speedy and the brownie sundae that I had was QUITE good.Makes me wish that there was somewhere similar back home.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Create Your Own Sundae, Cookies
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