Hugh O'Neill's Restaurant & Pub

45 Pleasant St, Malden
(781) 338-9977

Recent Reviews

Alexei Buzorka

I've visited and dined here several times over the past few years and have never had a bad experience. The staff is always very friendly and attentive, the atmosphere is very nice, and the food is excellent. I have yet to dive in deeper into the menu here, which I am looking forward too:)

Atmosphere: 4

Food: 4

Service: 5

Alex Maiter

Busy as heck on holiday weekend but still had great food and drinks. Props to our server I didn't get his name, made the night as great as it could have been.Parking: Tons of street parking but it's a popular street so no promises on available spaces. Later wasn't too bad but 6pm I imagine it's impossible

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fish & Chips, Wings

Frederick Bernard Stewart

My burgers were cooked too perfection. The fries were a great compliment to the tasty main dish.

Atmosphere: 5

Food: 5

Service: 5

Savannah H.

It's a staple, it's a favorite. The layout feels just like home with its warm woods, and the bartenders are superbly friendly. Good beers, and great food. Ok honestly I've only eaten the mozzarella sticks here but everytime I get them to share with friends we have to get extra because we devour them. If that's any indication of other foods in the menu, you'd be in great hands to eat here. It's a calmer pub feel in the area compared to some other bars around here, though I'm not usually out on the town late on a Saturday anymore so it may get rowdier.

Ava Faitakes

Always one of our go-tos for takeout, dine in, or just grabbing a drink!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Side Fries, Crispy Chicken Wrap, Maplewood Burger, Grilled Chicken Sandwich, Salad

ambassador cosh

Overall not bad but the atmosphere is far away from the Irish Pub, especially the music. I mean the jukebox, when it's playing it is so loud that you feel like you're in a nightclub.Please, remove the jukebox.

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Wings, Beef Stew, Poutine, Salad

Francis H.

If I may yes I do understand what this site is here for. It was a bit disheartened to read many of the posts on here many with much detail and full of what I see as the "Me World" we all live in now. We all have opinions, we all have a point to make us feel better I suppose, however not all need to hear your thoughts. Indicative of what we see and read nearly every day. I will say that I've I traveled a lot both in the continental US and to Europe and had good fortune to stay and dine in many top notch establishments. And as a result have much enjoyed the experiences. I can also say I'm a longtime patron of Hugh O'Neill's and very much hold a different opinion than most of the naysayers presented here. I've gotten to know most of the ownership, staff and many of the regular's over time. We see many enterprises have difficulty staffing since Covid and though hard to believe even staff members have a bad day. Have I seen backups, some long waits for food, large unexpected crowds showing up and presenting challenges like anywhere else you can go, well yes. Though challenging for the owners and staff they seem to work through it and I've seen people move on as they weren't willing to wait or perhaps didn't have the time to spare. Just a point of reference my own family owned and operated a local restaurant and this happens. My thoughts are I always feel welcome, the environment is cozy and decorated for holidays and events, and they pour quite a good pint of Guinness. The menu covers the needs of many, the chef is a longstanding staff member and is always recognized by regulars each time he gets to get away from the kitchen. The front of the house staff is friendly and there can be some banter back and forth when they are not quire so busy and the bar staff does well at reading most of us and wants to make our stay as enjoyable as possible. The ownership will greet you, give an handshake and hang out for a pint if the schedule permits. When I had a very close family member pass we had a Celebration of Life here and I was able to bring in 100 people. It was all done very professionally with great respect for the event, the food was amazing and my family was together for a special sendoff. I will always be thankful for this time. I recommend you visit Hugh O'Neill's without preconception, without a bias from someone else and you may well have a great experience, great food, a seasonable drink, be treated well and find you actually like the place. Slainte

Tina Fisher

Had delicious hand cut fries and good food. Now steak fries, most likely frozen. Wings might be frozen too. Drinks SUCK. Not sure what they use.

Atmosphere: 3

Food: 2

Service: 4

Emily H.

Good service but the food itself is small in portion and most importantly very bland. We also waited an unreasonable amount of time for our meals. Overall for the 2 1/2 hours I spent in the restaurant and the lack of flavor I'm giving this a 2/5.

Jassiel Deliz

pretty decent food with overall good service, definitely a good place to get a beer and chill for the night.

Atmosphere: 5

Food: 3

Service: 3

Recommended dishes: Poutine

Chyrstyn F.

I have been coming to this restaurant for years. I've had several red flags but enjoyed the proximity to where I live and the overall vibe was one I generally prefer. The first is that I came in around 9:30/10 pm to order a late dinner after getting out of work and the bartender literally slapped the bar (multiple times in a row like I was a dog) to get my attention, and for context, this was immediately as he walked over to me for the FIRST time -he had not been standing there for a while. The second I'd like to mention is that I came here on my birthday, just me and my fiancé, and while I don't blame the woman, or regret my choices in the situation, I want to explain that we sat down next to an elderly woman who was already slurring her words, to which the young bar tender continued to serve her drinks to the point where she couldn't walk- I was sitting next to her and learned that she lived walking distance from the bar but the bartender knew he screwed up and offered to buy her an Uber. I said no, and offered to walk her home- one of their other female employees also carried her (LITERALLY CARRIED) with me. When the employee and I returned to the bar, they comped part of my meal, but I sat there and listened to the original bartender talk trash to his friends( who came in later ) about how this elderly woman had lost members of her family and how she comes in all the time and gets so drunk and cries about them!!! Like- what kind of insensitive human... WHAT?! That was in may, 2023. I went back another time later that was more like what my regular experience was- normal... order, eat, leave. But today I had my last experience being patient with this bar. My fiancé and I went in for a drink and dinner it's 12/8/2023 and we sat at the bar as we always do. We had finished eating and I went to the restroom (for the second time, which I'll mention only one female stall had toilet paper and even at that the roll was almost gone) I returned from the restroom and went to pull my chair in underneath myself but it turns out the chair was broken and I seriously pinched my finger in it- it bruised immediately. My pain is not the issue, it's just my pinky nail, but I immediately told the bartender and asked him for ice, which he gave me. But didn't acknowledge that I had hurt myself on a bar stool... fine... everyone handles things differently and I'm not unaccustomed to injury. But when I told the second bartender on staff and showed her my immediate bruise, she brushed me off with "oh ok" and they both avoided us for at least 30 minutes. (It was NOT a crowded hour) Then, because I wanted her to know I wasn't trying to gain anything by telling them the chair was broken, she said something along the lines of "yeah I know but I've been trying to tell them about these things and there's only so much I can do, you know?" Idk, I just felt like they didnt even ask if I was ok, and I have photo (and video) of my finger and chair (and bar for context) ... all I wanted was for them to say "hey I'm sorry" And not avoid me like I was being problematic... So... I don't plan to come back. Like 3 strikes you're out... and I know my single customer income won't make a huge difference, but I loved this place, and I'm saddened by my multiple (there are more) experiences that have finally brought me to the conclusion that this isn't a bar where I will be respected... really sad day...

Igor R.

It's ..fine? Ordered a bunch of stuff for my table. Some of the dishes were quite good (particularly the tomato soup special), some were questionable. My wife felt a little off after leaving here. We can't confirm if this was a food quality issue or if something unrelated (it went away after a few hours). Atmosphere is indeed lovely, I enjoyed the holiday decorations. Service was friendly and welcoming - definitely a pro. Though there were some hiccups - our food almost went to the wrong table and a drink was brought out that we didn't order. All that said - if you're coming here for a cozy vibe, kind staff, sports, some drinks and maybe apps - it's a good neighborhood pub. If I lived closer, I'd come here often.

R P.

Hardworking staff, lazy and inept management. Arrived 15 minutes prior to confirmed reservation time (related to a planned event at the restaurant), and had to wait 90 minutes to be seated as event was also delayed. Overlapping with the standing event, manager had booked a NOT-private-party of 100 children & adults but forgot to notify front of the house or kitchen staff to ensure proper preparation and proactive schedule adjustments. Manager (owner's son) did not bother to come in to help the overwhelmed staff. This lack of management allowed the party to get out of hand. Multiple children from the party treated the entire restaurant as their living room: climbing on tables and running amok to multiple tables, making messes at additional tables, resulting in patrons unable to be seated.

Tina Haight

Very loud atmosphere due to games (we were right under a speaker and couldn't talk amongst ourselves due to the need to yell to be heard). The server was okay. Not sure he really paid attention to what we needed. My daughter asked for a Caesar salad with only the lettuce, no dressing or croutons or cheese due to a dietary restriction, and it came out with dressing on it, so we had to send it back. The portions for the calamari (drenched in a sauce) and bang bang cauliflower (mostly arugula salad) were less than adequate for the price, although the flavor was good. The "side" of sweet potato fries was HUGE, and flavorful. The service was quick.

Atmosphere: 3

Food: 4

Service: 3

Brenda Brown / Buckley

I didn't have the food, although it looked good. I loved the drinks menu ?

Atmosphere: 5

Service: 5

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Hugh O'Neill's Restaurant & Pub

45 Pleasant St, Malden, MA 02148
(781) 338-9977