Well, I love some good cheap Chinese food (and the chicken fingers were good, the fried rice was totally acceptable, and the dumplings were a little dumpy but fine). My big beef was that in my General Gao's, there was steel wool. Now, I'm no chef, but I have cooked before in my life, and when I see bits of coarse steel in my food, I tend to take it out (especially if I'm cooking for someone I don't hate). Maybe they hate me? I don't see why. But it's the only explanation I can fathom of how that happened. Really very gross and disturbing.
Atmosphere: 1
Food: 1
Service: 4
Reg Bou
Hubby and I went on a Friday morning. Been wanting to try this dimsum spot since moving to Saugus. They were attentive, didn’t rush us, and felt like customer service was a lot warmer than most Chinese spots? (Maybe because I was pregnant who knows) We enjoyed the food and would definitely come back to try other items.
Atmosphere: 4
Food: 4
Service: 5
Stella Lin
OMG! Best place for dim sum! I was there around 1:30 and ate til 2:40. It may be a little pricy but I could see why it was priced that way. Racism where? I saw a black family coming in and I am Chinese and we both got treated equally. This place shouldn’t be rated 4.1. It should be rated a 5! It’s was super clean and the waiters were extremely nice to us! I know where to go if I need another dim sum place to eat at!
Atmosphere: 5
Food: 5
Service: 5
Sha
Delicious food! Love the food here so much. I’ve been here twice. Once around fourth of July in 2019 and again today! Our group and I were so excited to eat Dim Sum and were extremely satisfied with the meals served. We WERE reluctant to come here because the service is a bit unusual. If I were to be frank, the service was awful. The first time I thought, “Huh maybe the waiter was in a bad mood.” but this time was new and different in a way. The teapot had been snatched out of one of our hands! After our group member had poured the last of the tea, he went to set the teapot down but the waiter snatched it out of his hand so fast it left our jaws on the floor. We didn’t appreciate that. We’ve never experienced anything like that before at any other Dim Sum restaurant.
Atmosphere: 3
Food: 5
Service: 1
Willie F Chin
If you’re craving for dim sum, look no further. This place serves food quickly and it doesn’t break the bank. The food is top notch with a great variety of dim sum delights. Mid week isn’t as busy as weekends so be prepared to wait. One of the reasons coming here rather than Boston is the parking. Not unlimited but not bad. Highly recommend this place.
Atmosphere: 4
Food: 5
Service: 5
W K
Terrible. The food is disgusting and not edible. The worst Chinese food I’ve ever had. Do not eat here
Food: 1
Raksa Mom
For the love of god, I wait for 1 hour. Expect wait time at least more than 1 hour.
Atmosphere: 3
Food: 2
Service: 3
Mark Moore
Food was excellent. Service was ok. Half of the staff were reasonably friendly and helpful.
Atmosphere: 4
Food: 5
Service: 4
Matt DeWitt
It’s Christmas Day and we wanted the Chinese Food on Christmas experience. We got the Pu Pu for 2 and Hot and Sour Soup. Don’t judge- it’s a fried food snacky day and calories don’t count. The food is incredible. If I had to be picky, I’d say the amount of batter on the chicken fingers and shrimp is thick - but it’s super tasty and cooked well on a super busy day. We are just visiting this week but will be back to town and will be back here. Highly recommend.
Nice restaurant with tasty dishes and a comfortable setting. The service was good and the food arrived fairly quickly. Prices are reasonable for the quality. Would come back again.
Atmosphere: 5
Food: 5
Service: 4
Tanya
Don’t go to this disgusting prejudice/racist place! When it comes to their kind, trust me you will be treated differently when dining in. My family and I (a black family) were completely baffled on how we were treated there. Their customer service was absolutely horrible!
On Thanksgiving Day, my family and I arrived there and waited roughly 10 mins for the host to notice us to be seated. Finally, when I noticed nobody paid us any attention I went up to the front desk and told the person that we wanted to dine in for a party of three. Therefore, we waited another additional 5-6 mins. While we waited we saw another family with a party of three who were Asian that were waiting as well. They came after us. They made no reservations like us.
After we were called to sit, the waiter took us in the back of a corner. I respectfully told him if we can move to another table because first, my mother was an elderly and we needed more leg room. There was no way all three of us would’ve been comfortable. So when I asked he completely shut us down rudely and said no repeatedly and then left. I was shocked because he did not give us a chance to explain.
Then immediately I saw the manager come in the room with that Asian family of three and sat them on a bigger and more spacious table. I caught his attention and told him if we can sit on the table next to them. And he said no because the other tables were reserved. Remind you, the place was not full capacity and that particular family did not reserve prior. Then the manager proceeded to tell us to sit us in another corner by the door.
Now at this point, I was extremely frustrated because we were being treated unfairly. So we finally decided to sit by the door to try it out. After the manager left, that same waiter was so mad because we moved to another table (after he did not want us to move). He slammed the plates in front of us and almost broke the tea cups. He slammed so hard that he made a mess and spelled all the tea in front of us. He did not bother cleaning it up. And then he proceeded to say something in his language and gave us a disturbing look.
My family and I were so upset we just took our things and left. We didn’t bother tasting anything because we weren’t sure if they would’ve put something in our food! Overall, I’ve never experienced this type of disgusting behavior at an Asian restaurant. They’re disgusting and their waiters have no manners. Absolutely, do not dine in or eat their food. They don’t know how to treat people of color with respect only their kind.
Atmosphere: 1
Service: 1
Jaclyn Hunter
The waiters here are so friendly and helpful. They were so nice and accommodating to us when we ate out with a baby, even bringing extra napkins without us having to ask. The baked pork pie is a standout among other dim sum staples.
Atmosphere: 5
Food: 5
Service: 5
daniel chang
Have been their customer for a long time before moved to the South. Foliage season brings us back to Boston and went back to Sun Kong for their authentic Cantonese food - both dim sum and seafood. Love the salt fish/chicken fry rice ! Keep it up and will visit again !
Atmosphere: 4
Food: 5
Service: 5
Brian Grabiner
Great dim sum, definitely get number 35, shrimp with sesame seeds on top. That is a winner. Only down side: no carts. But thats ok, they have a great variety of food.
My place for Dim Sum. Great selection.
Atmosphere: 4
Food: 4
Service: 4
Well, I love some good cheap Chinese food (and the chicken fingers were good, the fried rice was totally acceptable, and the dumplings were a little dumpy but fine). My big beef was that in my General Gao's, there was steel wool. Now, I'm no chef, but I have cooked before in my life, and when I see bits of coarse steel in my food, I tend to take it out (especially if I'm cooking for someone I don't hate). Maybe they hate me? I don't see why. But it's the only explanation I can fathom of how that happened. Really very gross and disturbing.
Atmosphere: 1
Food: 1
Service: 4
Hubby and I went on a Friday morning. Been wanting to try this dimsum spot since moving to Saugus. They were attentive, didn’t rush us, and felt like customer service was a lot warmer than
most Chinese spots? (Maybe because I was pregnant who knows) We enjoyed the food and would definitely come back to try other items.
Atmosphere: 4
Food: 4
Service: 5
OMG! Best place for dim sum! I was there around 1:30 and ate til 2:40. It may be a little pricy but I could see why it was priced that way. Racism where? I saw a black family coming in and I am Chinese and we both got treated equally. This place shouldn’t be rated 4.1. It should be rated a 5! It’s was super clean and the waiters were extremely nice to us! I know where to go if I need another dim sum place to eat at!
Atmosphere: 5
Food: 5
Service: 5
Delicious food! Love the food here so much. I’ve been here twice. Once around fourth of July in 2019 and again today! Our group and I were so excited to eat Dim Sum and were extremely satisfied with the meals served. We WERE reluctant to come here because the service is a bit unusual. If I were to be frank, the service was awful. The first time I thought, “Huh maybe the waiter was in a bad mood.” but this time was new and different in a way. The teapot had been snatched out of one of our hands! After our group member had poured the last of the tea, he went to set the teapot down but the waiter snatched it out of his hand so fast it left our jaws on the floor. We didn’t appreciate that. We’ve never experienced anything like that before at any other Dim Sum restaurant.
Atmosphere: 3
Food: 5
Service: 1
If you’re craving for dim sum, look no further. This place serves food quickly and it doesn’t break the bank. The food is top notch with a great variety of dim sum delights. Mid week isn’t as busy as weekends so be prepared to wait. One of the reasons coming here rather than Boston is the parking. Not unlimited but not bad. Highly recommend this place.
Atmosphere: 4
Food: 5
Service: 5
Terrible. The food is disgusting and not edible. The worst Chinese food I’ve ever had. Do not eat here
Food: 1
For the love of god, I wait for 1 hour. Expect wait time at least more than 1 hour.
Atmosphere: 3
Food: 2
Service: 3
Food was excellent. Service was ok. Half of the staff were reasonably friendly and helpful.
Atmosphere: 4
Food: 5
Service: 4
It’s Christmas Day and we wanted the Chinese Food on Christmas experience. We got the Pu Pu for 2 and Hot and Sour Soup. Don’t judge- it’s a fried food snacky day and calories don’t count. The food is incredible. If I had to be picky, I’d say the amount of batter on the chicken fingers and shrimp is thick - but it’s super tasty and cooked well on a super busy day. We are just visiting this week but will be back to town and will be back here. Highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Nice restaurant with tasty dishes and a comfortable setting. The service was good and the food arrived fairly quickly. Prices are reasonable for the quality. Would come back again.
Atmosphere: 5
Food: 5
Service: 4
Don’t go to this disgusting prejudice/racist place! When it comes to their kind, trust me you will be treated differently when dining in. My family and I (a black family) were completely baffled on how we were treated there. Their customer service was absolutely horrible!
On Thanksgiving Day, my family and I arrived there and waited roughly 10 mins for the host to notice us to be seated. Finally, when I noticed nobody paid us any attention I went up to the front desk and told the person that we wanted to dine in for a party of three. Therefore, we waited another additional 5-6 mins. While we waited we saw another family with a party of three who were Asian that were waiting as well. They came after us. They made no reservations like us.
After we were called to sit, the waiter took us in the back of a corner. I respectfully told him if we can move to another table because first, my mother was an elderly and we needed more leg room. There was no way all three of us would’ve been comfortable. So when I asked he completely shut us down rudely and said no repeatedly and then left. I was shocked because he did not give us a chance to explain.
Then immediately I saw the manager come in the room with that Asian family of three and sat them on a bigger and more spacious table. I caught his attention and told him if we can sit on the table next to them. And he said no because the other tables were reserved. Remind you, the place was not full capacity and that particular family did not reserve prior. Then the manager proceeded to tell us to sit us in another corner by the door.
Now at this point, I was extremely frustrated because we were being treated unfairly. So we finally decided to sit by the door to try it out. After the manager left, that same waiter was so mad because we moved to another table (after he did not want us to move). He slammed the plates in front of us and almost broke the tea cups. He slammed so hard that he made a mess and spelled all the tea in front of us. He did not bother cleaning it up. And then he proceeded to say something in his language and gave us a disturbing look.
My family and I were so upset we just took our things and left. We didn’t bother tasting anything because we weren’t sure if they would’ve put something in our food! Overall, I’ve never experienced this type of disgusting behavior at an Asian restaurant. They’re disgusting and their waiters have no manners. Absolutely, do not dine in or eat their food. They don’t know how to treat people of color with respect only their kind.
Atmosphere: 1
Service: 1
The waiters here are so friendly and helpful. They were so nice and accommodating to us when we ate out with a baby, even bringing extra napkins without us having to ask. The baked pork pie is a standout among other dim sum staples.
Atmosphere: 5
Food: 5
Service: 5
Have been their customer for a long time before moved to the South. Foliage season brings us back to Boston and went back to Sun Kong for their authentic Cantonese food - both dim sum and seafood. Love the salt fish/chicken fry rice ! Keep it up and will visit again !
Atmosphere: 4
Food: 5
Service: 5
Great dim sum, definitely get number 35, shrimp with sesame seeds on top. That is a winner. Only down side: no carts. But thats ok, they have a great variety of food.
Atmosphere: 4
Food: 5
Service: 5
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